RMC Customer Data Platform Overview

RMC-Customer-Data-Platform by Related Digital extracts and manages customer data insights. Detailed information is available by clicking the link.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Advertisement, as the business use cases that they have been most satisfied with while using RMC Customer Data Platform.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Engaging And Following Up
  • Identify Target Customers
  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Demographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
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RMC Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RMC Customer Data Platform works with different mediums / channels such as Promotions. E-Mail. Omnichannel etc.

RMC Customer Data Platform's features include Personalization. and RMC Customer Data Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also RMC Customer Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Related Marketing Cloud (RMC) is a personalisation and marketing automation tool for data-driven Omni-channel marketing...." Peer review

RMC Customer Data Platform, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RMC Customer Data Platform

Top Industries

  • Retail

Popular in

RMC Customer Data Platform is popular in Retail, and is widely used by

Comprehensive Insights on RMC Customer Data Platform Use Cases

Why is RMC Customer Data Platform the best choice for Segmentation And Targeting?

Case Studies

Retail

CASE STUDY FLO

FLO needed to bring together customer data from digital and retail channels to create better marketing campaigns. Their teams had trouble working with data stored in different places. They used CDP P...rime Solutions and Related Marketing Cloud Solutions to combine and segment all their customer data. Now, they can track customers easily through one platform. They unified data from 11 million members, making all shopping data ready to use for marketing.

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Retail

CASE STUDY idefix

idefix wanted to improve how they connect with customers. They used Related Digital's system for email and push notifications. This helped them send the right messages to customers based on their int...erests. They used web push notifications to remind people about abandoned carts. This led to a 600% increase in responses. idefix ran more effective marketing campaigns with these tools.

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Retail

CASE STUDY Sportsoul

Sportsoul wanted to increase its sales conversion rate. They used marketing automation scenarios on their mobile website. They ran auto-triggered campaigns and used segmentation to reach the right au...dience. This helped them avoid sending too many messages to customers. As a result, their sales conversion rate increased by 6 times to 9 percent. One scenario generated 5 times more revenue than any other scenario.

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Retail

CASE STUDY D&R

D&R wanted to improve their email marketing by sending targeted messages to customers. They used Related Digital to send personalized emails at the right time. This helped D&R increase their conversi...on rates by 98%. The marketing team was happy with the results. They said the solution helped them reach price-sensitive customers and increased customer satisfaction.

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Retail

CASE STUDY D&R

D&R is the largest book and multimedia retailer in Turkey. They wanted to reach price-sensitive users and remind them about products they were interested in when prices dropped. D&R used Related Digi...tal's personalized email technology to send dynamic emails at the right time. This helped remind users about products they liked. As a result, D&R increased their return rate by 98%.

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Internet

CASE STUDY n11.com

n11.com needed to bring together data from different sources into one marketing platform. They wanted to send targeted and timely campaigns to their customers. They used Related Digital's marketing c...loud for CRM integration, segmentation, dynamic templates, and campaign management. This helped them optimize their email marketing. They could now send more personalized content to their audience.

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RMC Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for RMC Customer Data Platform

Top Failure Risks for RMC Customer Data Platform

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

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Financials

M&A