RMC Customer Data Platform Overview

RMC-Customer-Data-Platform by Related Digital extracts and manages customer data insights. Detailed information is available by clicking the link.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Advertisement, as the business use cases that they have been most satisfied with while using RMC Customer Data Platform.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Engaging And Following Up
  • Identify Target Customers
  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Demographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
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RMC Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RMC Customer Data Platform works with different mediums / channels such as Promotions. E-Mail. Omnichannel etc.

RMC Customer Data Platform's features include Personalization. and RMC Customer Data Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also RMC Customer Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Related Marketing Cloud (RMC) is a personalisation and marketing automation tool for data-driven Omni-channel marketing...." Peer review

RMC Customer Data Platform, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RMC Customer Data Platform

Top Industries

  • Retail

Popular in

RMC Customer Data Platform is popular in Retail, and is widely used by

Comprehensive Insights on RMC Customer Data Platform Use Cases

How can RMC Customer Data Platform optimize your Segmentation And Targeting Workflow?

Case Studies

Retail

CASE STUDY D&R

D&R is the largest book and multimedia retailer in Turkey. They wanted to reach price-sensitive users and remind them about products they were interested in when prices dropped. D&R used Related Digi...tal's personalized email technology to send dynamic emails at the right time. This helped remind users about products they liked. As a result, D&R increased their return rate by 98%.

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Retail

CASE STUDY Sportsoul

Related Digital helped Sportsoul boost its sales conversion rate by 6 times using marketing automation on its mobile website. Sportsoul used segmentation to target the right audience and avoid irrele...vant messages. The company ran auto-triggered campaigns and reached a 9 percent sales conversion rate. One scenario generated 5 times more revenue than any other scenario. Sportsoul managed all marketing activities from one platform for better efficiency.

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Retail

CASE STUDY idefix

Related Digital helped idefix use RMC web push notifications and email marketing. idefix wanted to improve customer engagement and campaign effectiveness. They used omnichannel tools to send emails a...nd push notifications based on customer interests. Cart abandonment emails were supported by web push notifications. idefix saw a 600% increase in feedback from these campaigns.

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Consumer Goods

CASE STUDY Kiehl’s

Kiehl’s used RMC solutions to run a Black Friday cross channel campaign. They used email marketing, social media, and website content to create excitement and curiosity. The campaign increased their ...conversion rate by 82.41%. Kiehl’s gained new leads and improved their brand identity. The campaign used customer data, journey management, and personalization tools.

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Retail

CASE STUDY idefix

idefix wanted to improve how they connect with customers. They used Related Digital's system for email and push notifications. This helped them send the right messages to customers based on their int...erests. They used web push notifications to remind people about abandoned carts. This led to a 600% increase in responses. idefix ran more effective marketing campaigns with these tools.

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Internet

CASE STUDY n11.com

Related Marketing Cloud helped n11.com bring all their data into one marketing platform. The company used CRM integration, segmentation, dynamic templates, and A/B testing. They improved email and SM...S campaign management. n11.com sent more targeted and personalized content to their users. The platform made their email marketing program work better.

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RMC Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for RMC Customer Data Platform

Top Failure Risks for RMC Customer Data Platform

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A