RMC Customer Journey Manager Overview

RMC-Customer-Journey-Manager allows targeted, complex multi-channel campaigns. Detailed information available via click.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RMC Customer Journey Manager.

Other use cases:

  • Identify Target Customers
  • Product Marketing
  • Workflow Management
  • Touchpoint Management
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Business Priorities

Increase Customer Life Time Value and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Journey Manager.

Other priorities:

  • Improve Brand Engagement
  • Improve ROI
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RMC Customer Journey Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Create and launch highly targeted and complex customer journeys across all your marketing channels to increase customer lifetime value, revenue and retention while saving time and effort...." Peer review

RMC Customer Journey Manager, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

RMC Customer Journey Manager Customer wins, Customer success stories, Case studies

What makes RMC Customer Journey Manager ideal for Engagement Management?

 

Customers - Related Digital

Related Digital showcases its marketing technologies, highlighting customer success stories across various industries. The company reports significant performance metrics, including a 321% revenue su...rge for Under Armour and a 542% revenue growth for Pierre Cardin. These achievements demonstrate the effectiveness of Related Digital's omnichannel marketing, personalization, and AI-powered solutions in driving customer engagement and revenue growth.

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Sportsoul - Retail

Related Marketing Cloud helped Sportsoul boost sales conversion rate by 6 times, reaching 9%. Sportsoul used marketing automation scenarios on its mobile web site. The company targeted users with per...sonalized campaigns. This reduced costs and improved campaign relevance. One scenario generated 5 times more revenue than all others combined.

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n11.com - Internet

Related Marketing Cloud helped n11.com double its email and SMS campaign open and click rates. n11.com needed to combine data from many sources into one digital marketing platform. The solution inclu...ded CRM integration, segmentation, dynamic templates, and A/B testing. These tools made campaigns more targeted and improved conversion rates. n11.com is a large e-commerce platform in Turkey.

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Kiehl’s - Consumer Goods

Kiehl’s used Related Digital’s RMC solutions for a cross-channel Black Friday campaign. The campaign increased email conversion rates by 82.41%. Kiehl’s combined social media, website content, and em...ail marketing to boost sales and brand awareness. The campaign also brought in new leads. Related Digital’s platform enabled integrated marketing and real-time web activity.

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idefix - Retail

RMC web push notifications helped idefix achieve a 600% return. idefix used Related Digital's omnichannel marketing automation to connect email and push notifications. They managed content and campai...gns based on customer interests. By supporting abandoned cart emails with web push, idefix improved campaign effectiveness. This led to a big increase in customer engagement and sales.

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FLO Mağazacılık - Retail

Related Digital's Prime Solutions and Marketing Cloud helped FLO Mağazacılık unify 11 million customer records from six channels. The company combined online and offline data for a 360-degree custome...r view. Teams now manage campaigns from a single platform. Real-time data deduplication enables instant actions and personalized experiences. FLO improved omnichannel marketing and customer engagement.

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RMC Customer Journey Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RMC Customer Journey Manager

Top Failure Risks for RMC Customer Journey Manager

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A