Salesforce B2B Commerce Overview
Salesforce-B2B-commerce can revolutionize business operations and increase profits. This guide covers the essentials of B2B ecommerce and its benefits.
Use Cases
Customers recommend Engagement Management, Advertisement, Social Media Analytics, as the business use cases that they have been most satisfied with while using Salesforce B2B Commerce.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2B Commerce.
Salesforce B2B Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce B2B Commerce works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce B2B Commerce's features include Personalization. and Salesforce B2B Commerce support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Salesforce B2B Commerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"...An example of this is the release of the "Buy" button in Community forums and other integrations with Salesforce's product that enable the breadth of digital interactions with customers...." Peer review by Mohammed F. H, Digital Strategist, Internet
Salesforce B2B Commerce, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce B2B Commerce
Top Industries
- Internet
- Information Technology and Services
- Manufacturing
Popular in
- Small Business
- Large Enterprise
- Enterprise
Salesforce B2B Commerce is popular in Internet, Information Technology And Services, and Manufacturing and is widely used by Small Business, Large Enterprise, and Enterprise.
Comprehensive Insights on Salesforce B2B Commerce Use Cases
How does Salesforce B2B Commerce address your Engagement Management Challenges?
Why is Salesforce B2B Commerce the best choice for Advertisement?
How can Salesforce B2B Commerce optimize your Onboarding Workflow?
What benefits does Salesforce B2B Commerce offer for Account Management?
15+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce B2B Commerce solved their E-Commerce Platform needs. Cuspera uses 201 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Case Studies
CASE STUDY Zota
CASE STUDY Prudential
CASE STUDY RBC Wealth Management
CASE STUDY Uber Eats
CASE STUDY Nexo
CASE STUDY Panasonic
Peers used Salesforce B2B Commerce for engagement management and advertisement
Salesforce B2B Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (29) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (29) |
Salesforce B2B Commerce Integrations
Salesforce B2B Commerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce B2B Commerce
Software Failure Risk Guidance
?for Salesforce B2B Commerce
Overall Risk Meter
Top Failure Risks for Salesforce B2B Commerce
Salesforce, Inc. News
Salesforce Announces Agentforce for Manufacturing - Salesforce
Salesforce has launched Agentforce for Manufacturing, offering AI agents with prebuilt templates to optimize operations, enhance sales, and improve service in the manufacturing sector. This solution leverages industry-specific data to automate tasks, reduce administrative burdens, and improve efficiency. Companies like JPW Industries have already seen significant improvements in processing and case resolution times.
Salesforce Introduces New Agentforce Payment Options - Salesforce
Salesforce has introduced new payment options for its Agentforce platform, offering three distinct billing models: pay-as-you-go, pre-commit, and pre-purchase. These options provide flexibility for businesses to choose a payment method that aligns with their needs, enhancing the adoption of agentic AI. The pay-as-you-go model is available immediately, while the pre-commit option is in limited release.
Salesforce Announces Agentforce for Public Sector
Salesforce has launched Agentforce for Public Sector, an AI-driven solution enabling government agencies to deploy intelligent agents for tasks like benefits applications and code compliance. This tool aims to enhance efficiency and citizen engagement, as demonstrated by early adopters like the City of Kyle, Texas. Agentforce is available now, with additional features rolling out in October 2025.
Salesforce has signed an agreement to acquire Waii, an enterprise-grade natural language ...
Salesforce has signed an agreement to acquire Waii, a natural language-to-SQL platform, expected to close in Q3 FY26. Waii will be integrated into Salesforce's Data Cloud, enhancing Tableau's capabilities for AI-powered data exploration. This acquisition aligns with Salesforce's strategy to deliver advanced analytics and agentic workflows across its products.
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