Salesforce DMP Overview
Salesforce-DMP provides a complete customer view across marketing, commerce, sales, and service. Activation occurs across email, mobile, advertising, web, and CRM.
Use Cases
Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce DMP.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce DMP.
Salesforce DMP Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce DMP works with different mediums / channels such as Offline.
Salesforce DMP's features include Personalization. and Salesforce DMP support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce DMP analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We worked with HyperDrive, which implemented Salesforce as that other link in the chain from a guest satisfaction and engagement standpoint, especially when we began using AMPscript to pull in and filter our data to create personalized guest journeys...." Peer review by Pete Buscani, Executive Vice President Of Marketing, Larosa’s Family Pizzeria
Salesforce DMP, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce DMP
Top Industries
- Publishing
- Media Production
- Internet
Popular in
- Enterprise
- Mid Market
Salesforce DMP is popular in Publishing, Media Production, and Internet and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on Salesforce DMP Use Cases
Why is Salesforce DMP the best choice for Advertisement?
Why is Salesforce DMP the best choice for Engaging And Following Up?
How does Salesforce DMP facilitate Sending & Publishing Communications?
How can Salesforce DMP optimize your Collaboration Workflow?
What Are the key features of Salesforce DMP for Onboarding?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce DMP solved their Data Management Platform needs. Cuspera uses 244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.
Case Studies
CASE STUDY Nexo
CASE STUDY Panasonic
CASE STUDY Zota
CASE STUDY Uber Eats
CASE STUDY RBC Wealth Management
CASE STUDY Prudential
Salesforce DMP Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (21) |
Custom Reports | Read Reviews (17) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Analytics | Read Reviews (21) |
Custom Reports | Read Reviews (17) |
Salesforce DMP Integrations
Salesforce DMP integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce DMP
Software Failure Risk Guidance
?for Salesforce DMP
Overall Risk Meter
Top Failure Risks for Salesforce DMP
Salesforce, Inc. News
Salesforce Announces Agentforce for Manufacturing - Salesforce
Salesforce has launched Agentforce for Manufacturing, offering AI agents with prebuilt templates to optimize operations, enhance sales, and improve service in the manufacturing sector. This solution leverages industry-specific data to automate tasks, reduce administrative burdens, and improve efficiency. Companies like JPW Industries have already seen significant improvements in processing and case resolution times.
Salesforce Introduces New Agentforce Payment Options - Salesforce
Salesforce has introduced new payment options for its Agentforce platform, offering three distinct billing models: pay-as-you-go, pre-commit, and pre-purchase. These options provide flexibility for businesses to choose a payment method that aligns with their needs, enhancing the adoption of agentic AI. The pay-as-you-go model is available immediately, while the pre-commit option is in limited release.
Salesforce Announces Agentforce for Public Sector
Salesforce has launched Agentforce for Public Sector, an AI-driven solution enabling government agencies to deploy intelligent agents for tasks like benefits applications and code compliance. This tool aims to enhance efficiency and citizen engagement, as demonstrated by early adopters like the City of Kyle, Texas. Agentforce is available now, with additional features rolling out in October 2025.
Salesforce has signed an agreement to acquire Waii, an enterprise-grade natural language ...
Salesforce has signed an agreement to acquire Waii, a natural language-to-SQL platform, expected to close in Q3 FY26. Waii will be integrated into Salesforce's Data Cloud, enhancing Tableau's capabilities for AI-powered data exploration. This acquisition aligns with Salesforce's strategy to deliver advanced analytics and agentic workflows across its products.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO