Salesforce DMP Overview
Salesforce-DMP provides a complete customer view across marketing, commerce, sales, and service. Activation occurs across email, mobile, advertising, web, and CRM.
Use Cases
Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce DMP.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce DMP.
Salesforce DMP Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce DMP works with different mediums / channels such as Offline.
Salesforce DMP's features include Personalization. and Salesforce DMP support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce DMP analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Our mission is to empower advertisers to engage consumers with more connected, more relevant and more impactful experiences what we call the omni experience...." Peer review by Tony Zito, CEO, Rakuten
Salesforce DMP, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce DMP
Top Industries
- Publishing
- Media Production
- Internet
Popular in
- Enterprise
- Mid Market
Salesforce DMP is popular in Publishing, Media Production, and Internet and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on Salesforce DMP Use Cases
What Are the key features of Salesforce DMP for Advertisement?
How can Salesforce DMP enhance your Engaging And Following Up process?
How efficiently Does Salesforce DMP manage your Sending & Publishing Communications?
How can Salesforce DMP enhance your Collaboration process?
How can Salesforce DMP optimize your Onboarding Workflow?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce DMP solved their Data Management Platform needs. Cuspera uses 244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.
Case Studies
CASE STUDY EXL
CASE STUDY JSW Steel
CASE STUDY BARC India
CASE STUDY Bike Bazaar
CASE STUDY Tata Consumer Products
CASE STUDY Godrej & Boyce
Peers used Salesforce DMP for advertisement and engaging and following up
Salesforce DMP Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (17) |
Salesforce DMP Integrations
Salesforce DMP integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce DMP
Software Failure Risk Guidance
?for Salesforce DMP
Overall Risk Meter
Top Failure Risks for Salesforce DMP
Salesforce, Inc. News
Salesforce Launches Agentforce 3 with MCP to Tackle AI Agent Scalability in Enterprises
Salesforce launched Agentforce 3, an advanced AI agent platform designed for enterprise scalability. The release introduces the Agentforce Command Centre, providing real-time observability and control over AI agent workflows. Early adopters like Grupo Globo and Engine report significant business gains, including a 22% boost in subscriber retention and a 15% reduction in case handling time. Over 8,000 organizations have adopted Agentforce since October 2024.
Salesforce's (CRM) AI Push Gains Momentum With New Pricing Strategy - Insider Monkey
Salesforce has introduced a new pricing strategy for its AI-powered CRM suite, including Agentforce, aiming to accelerate adoption of its artificial intelligence capabilities across enterprise customers. This move is designed to drive broader usage of AI-driven automation and analytics within Salesforces platform, positioning the company for increased market share in the competitive CRM and enterprise software sector. The updated pricing reflects Salesforces commitment to making advanced AI features more accessible and cost-effective for businesses seeking digital transformation.[1](https://www.ainvest.com/news/salesforce-strategic-momentum-agentforce-role-driving-future-growth-2505/?utm_source=openai) [2](https://www.ainvest.com/news/salesforce-agentforce-pricing-revolution-strategic-masterstroke-dominance-ai-driven-crm-era-2505/?utm_source=openai) [3](https://www.reuters.com/technology/salesforce-jumps-latest-ai-tools-set-accelerate-demand-2024-12-04/?utm_source=openai)
As AI Agent Usage Surges, Companies Need a Complete Observability Solution
Salesforce has launched Agentforce Command Center, an observability platform for monitoring and managing AI agent activity. The solution offers tools such as Plan Tracer for troubleshooting and Testing Center for large-scale evaluation of agent responses. This addresses the need for robust governance and optimization as enterprises scale AI agent deployments.
PayPal expands Salesforce partnership over Agentforce - TipRanks.com
PayPal is expanding its partnership with Salesforce by integrating Agentforce, aiming to enhance customer service operations and streamline agent workflows. This collaboration leverages Salesforces CRM capabilities to improve PayPals support efficiency and deliver a more unified customer experience.
Salesforce, Inc. Profile
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