Salesforce Email Studio Overview

Salesforce-email-studio offers personalized marketing and automated journeys to build customer relationships efficiently. Engagement marketing tools streamline the process for marketers.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Salesforce Email Studio.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Social Media Analytics
  • Content Management
  • Contact List Management
  • Collaboration
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Email Studio.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Reduce Bounce
  • Improve Efficiency
  • Scale Best Practices
  • Increase Average Basket Value
  • Improve Navigation
See all business priorities See less business priorities

Salesforce Email Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Email Studio works with different mediums / channels such as E-Mail. and Mobile.

Salesforce Email Studio's features include Personalization, Templates, Dashboard, etc. and Salesforce Email Studio support capabilities include Email Support, AI Powered, Chat Support, etc. also Salesforce Email Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to m...ake sure we are making a good decision." - Samuel Dall’Agnol

Salesforce Email Studio, Moosend, Netcore, Newoldstamp, ZeroBounce, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Email Studio

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Salesforce Email Studio is popular in Information Technology And Services, Manufacturing, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Small Business.

Salesforce Email Studio Customer wins, Customer success stories, Case studies

What Are the key features of Salesforce Email Studio for Communication Management?

What Are the key features of Salesforce Email Studio for Engagement Management?

What solutions does Salesforce Email Studio provide for Campaign Management?

What makes Salesforce Email Studio ideal for Onboarding?

How does Salesforce Email Studio facilitate Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Salesforce Email Studio solved their Email Marketing needs. Cuspera uses 5127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Samuel Dall’Agnol

IT Director

Globoplay

The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to make sure we are making a good decision. Testimonial By Samuel Dall’Agnol
Salesforce Email Studio testimonial

Jane Moran

CIO

Unilever

I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler
CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Samuel Dall’Agnol

IT Director

Globoplay

The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to make sure we are making a good decision. Testimonial By Samuel Dall’Agnol
Salesforce Email Studio testimonial

Jane Moran

CIO

Unilever

I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler
 

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Metrotel has implemented Salesforce to enhance its digital transformation efforts, leveraging Salesforce's CRM capabilities to improve customer engagement and operational efficiency.

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Vonage Taps Salesforce Agentforce and Data Cloud for Sales and Service - Salesforce

Vonage deepens its partnership with Salesforce by deploying Salesforce's Data Cloud and Agentforce to enhance customer experiences and drive innovation. This collaboration aims to unify Vonage's ente...rprise data, automate tasks with AI agents, and provide personalized customer interactions. The partnership highlights Vonage's commitment to becoming an Agentic Enterprise and leveraging Salesforce's AI and CRM capabilities for digital transformation.

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Razorpay - Financial Services

Razorpay uses Salesforce to improve sales efficiency. They saw a 38% increase in lead conversion. Sales team efficiency increased by 30%. Turnaround time on service requests reduced from 48 hours to ...8 hours.

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Genpact - Professional Services

Genpact uses Salesforce to transform its sales and marketing. 100% of sales opportunities are captured on Salesforce. Customer conversations increased by 50% in a year. Genpact has over 100,000 emplo...yees in 30 countries. Salesforce helps Genpact scale and improve customer service.

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Frequently Asked Questions(FAQ)

for Salesforce Email Studio

What is Salesforce Email Studio?

Salesforce Email Studio is an Email Marketing platform that helps to reach the customers by sending emails in bulk, or send them to targeted individuals, or even create one-to-one conversations. It helps to acquire customers and increase sales and revenue.

It helps marketers to maintain a relationship with the customers beyond apps and websites. It helps in planning, personalization, segmentation, and optimizing the customer journey with email software from marketing cloud and measuring campaign ROI using feedback from users in real-time, monitor effectiveness, and plan for success.

Some of its features include creating segments based on profile data to inspire engagement, reach customers on any device with responsive design, engage customers along their journey with great messages, reach customers with 1-1 messages, automate the email journey, and many more.

What is Salesforce Email Studio used for?

Salesforce Email Studio is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Campaign Management .

What are the top features of Salesforce Email Studio?

Personalization, Templates and Dashboard are some of the top features of Salesforce Email Studio.

Who uses Salesforce Email Studio?

Salesforce Email Studio is used by Information Technology And Services, Manufacturing and Marketing And Advertising among other industries.

What are Salesforce Email Studio alternatives?

Moosend, Netcore, Newoldstamp and ZeroBounce are popular alternatives for Salesforce Email Studio.

Where is Salesforce Email Studio located?

Salesforce Email Studio is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Email Studio for communication management and engagement management

Salesforce Email Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)

Salesforce Email Studio Integrations

Salesforce Email Studio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Salesforce Email Studio

Software Failure Risk Guidance

?

for Salesforce Email Studio

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Email Studio

Salesforce, Inc. News

Partnership

DataGroomr Announces Updates to its AI-Powered Data Quality App on Salesforce AppExchange

DataGroomr has updated its AI-powered data quality app on Salesforce AppExchange, introducing AI Recommendations and Live Dedupe features. These enhancements provide real-time deduplication and AI-driven insights, enabling Salesforce users to automate and improve data quality management. The app's no-code interface and adaptive AI simplify data management, enhancing data accuracy and supporting downstream analytics and AI initiatives.

Product

Salesforces Slack to stop direct service in China, The Information reports - TipRanks

Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack data, potentially limiting AI competitors' access.

M&A

Salesforce (CRM) Completes Informatica Acquisition - GuruFocus

Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial metrics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.

M&A

Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance

Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO