Salesforce Health Cloud Overview
Salesforce Health Cloud connects systems and organizes data to enhance stakeholder engagement. Health Cloud Industry Solutions scale personalized interactions effectively.
Use Cases
Customers recommend Engagement Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Health Cloud.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Health Cloud.
Salesforce Health Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Health Cloud works with different mediums / channels such as Phone Calls. Video. Website etc.
Salesforce Health Cloud's features include Personalization, and Recording. and Salesforce Health Cloud support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce Health Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...This has made client relationship management must simpler, and the insights allow result in targeted care...." Peer review by User
Salesforce Health Cloud, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Health Cloud
Top Industries
- Hospital & Health Care
- Health, Wellness and Fitness
- Human Resources
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Salesforce Health Cloud is popular in Hospital & Health Care, Health, Wellness And Fitness, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Health Cloud Use Cases
How can Salesforce Health Cloud enhance your Engagement Management process?
What solutions does Salesforce Health Cloud provide for Collaboration?
What Are the key features of Salesforce Health Cloud for Advertisement?
What solutions does Salesforce Health Cloud provide for Helpdesk Management?
What makes Salesforce Health Cloud ideal for Relationship Management?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Health Cloud solved their CRM needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Godrej & Boyce
CASE STUDY EXL
CASE STUDY Tata Consumer Products
CASE STUDY JSW Steel
CASE STUDY BARC India
CASE STUDY Bike Bazaar
Video
Salesforce Health cloud introduction
Peers used Salesforce Health Cloud for engagement management and collaboration
Salesforce Health Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
Salesforce Health Cloud Integrations
Salesforce Health Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Health Cloud
Software Failure Risk Guidance
?for Salesforce Health Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Health Cloud
Salesforce, Inc. News
Salesforce Launches Agentforce 3 with MCP to Tackle AI Agent Scalability in Enterprises
Salesforce launched Agentforce 3, an advanced AI agent platform designed for enterprise scalability. The release introduces the Agentforce Command Centre, providing real-time observability and control over AI agent workflows. Early adopters like Grupo Globo and Engine report significant business gains, including a 22% boost in subscriber retention and a 15% reduction in case handling time. Over 8,000 organizations have adopted Agentforce since October 2024.
Salesforce's (CRM) AI Push Gains Momentum With New Pricing Strategy - Insider Monkey
Salesforce has introduced a new pricing strategy for its AI-powered CRM suite, including Agentforce, aiming to accelerate adoption of its artificial intelligence capabilities across enterprise customers. This move is designed to drive broader usage of AI-driven automation and analytics within Salesforces platform, positioning the company for increased market share in the competitive CRM and enterprise software sector. The updated pricing reflects Salesforces commitment to making advanced AI features more accessible and cost-effective for businesses seeking digital transformation.[1](https://www.ainvest.com/news/salesforce-strategic-momentum-agentforce-role-driving-future-growth-2505/?utm_source=openai) [2](https://www.ainvest.com/news/salesforce-agentforce-pricing-revolution-strategic-masterstroke-dominance-ai-driven-crm-era-2505/?utm_source=openai) [3](https://www.reuters.com/technology/salesforce-jumps-latest-ai-tools-set-accelerate-demand-2024-12-04/?utm_source=openai)
As AI Agent Usage Surges, Companies Need a Complete Observability Solution
Salesforce has launched Agentforce Command Center, an observability platform for monitoring and managing AI agent activity. The solution offers tools such as Plan Tracer for troubleshooting and Testing Center for large-scale evaluation of agent responses. This addresses the need for robust governance and optimization as enterprises scale AI agent deployments.
PayPal expands Salesforce partnership over Agentforce - TipRanks.com
PayPal is expanding its partnership with Salesforce by integrating Agentforce, aiming to enhance customer service operations and streamline agent workflows. This collaboration leverages Salesforces CRM capabilities to improve PayPals support efficiency and deliver a more unified customer experience.
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