Salesforce Maps: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce Maps
Brand: Salesforce Maps
Rating: 4.39 (661 reviews)

4.39 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(661)

Salesforce Maps : Data Visualization, Scheduling and Routing....

Salesforce Maps Overview

Salesforce Maps helps visualize data for better decision-making and streamlines field operations. Account visits are optimized for efficiency and effectiveness.

Use Cases

Customers recommend Engagement Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Salesforce Maps.

Other use cases:

Generation Of New Leads
Campaign Management
Lead Routing
Account Management
Workflow Management
Training & Onboarding
Identify Target Customers

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Maps.

Other priorities:

Increase Sales & Revenue
Improve ROI
Improve Stakeholder Relations
Enter New Markets Internationally Or Locally
Improve Navigation
Establish Thought Leadership
Launch New Products

See all business priorities See less business priorities

Salesforce Maps Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Maps works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Maps's features include Recording, Personalization, and Dashboard. and Salesforce Maps support capabilities include Phone Support, Chat Support, Email Support, etc. also Salesforce Maps analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also love the Google maps integration for creation of new leads within a territory...." Peer review by User

Salesforce Maps, Badger Maps, Espatial Mapping, Maptitude Mapping Software, Spotio Sales Performance Management Software, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Maps

Top Industries

Information Technology and Services
Education
Medical Devices

Popular in

Enterprise
Large Enterprise
Small Business

Salesforce Maps is popular in Information Technology And Services, Education, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Salesforce Maps Use Cases

Why is Salesforce Maps the best choice for Engagement Management?

How does Salesforce Maps address your Advertisement Challenges?

How efficiently Does Salesforce Maps manage your Generation Of New Leads?

How efficiently Does Salesforce Maps manage your Campaign Management?

32+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Air India Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY Air India Air India improved agent productivity and customer service with Einstein, handling 550,000 monthly service cases and aiming for a 30% market share within 5 years. Read More
Turtle Bay	NA	CASE STUDY Turtle Bay Learn how AI-generated service replies and recommendations increase repeat bookings by 20%. Read More
Baptist Health South Florida	NA	CASE STUDY Baptist Health South Florida Learn how the healthcare provider turns disparate data into a complete patient view at scale. Read More

Video

Plot a Saved Marker Layer in Maps | Salesforce Maps

Frequently Asked Questions(FAQ)

for Salesforce Maps

What is Salesforce Maps?

Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.

The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.

The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.

What is Salesforce Maps used for?

Salesforce Maps is a Field Sales Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Helpdesk Management .

What are the top features of Salesforce Maps?

Recording, Personalization and Dashboard are some of the top features of Salesforce Maps.

Who uses Salesforce Maps?

Salesforce Maps is used by Information Technology And Services, Education and Medical Devices among other industries.

What are Salesforce Maps alternatives?

Badger Maps, Espatial Mapping, Maptitude Mapping Software and Spotio Sales Performance Management Software are popular alternatives for Salesforce Maps.