Salesforce Maps Overview

Salesforce Maps helps visualize data for better decision-making and streamlines field operations. Account visits are optimized for efficiency and effectiveness.

Use Cases

Customers recommend Engagement Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Salesforce Maps.

Other use cases:

  • Generation Of New Leads
  • Campaign Management
  • Lead Routing
  • Account Management
  • Workflow Management
  • Training & Onboarding
  • Identify Target Customers
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Maps.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Navigation
  • Establish Thought Leadership
  • Launch New Products
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Salesforce Maps Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Maps works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Maps's features include Recording, Personalization, and Dashboard. and Salesforce Maps support capabilities include Phone Support, Chat Support, Email Support, etc. also Salesforce Maps analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We're able to pull in opportunities, we're able to pull in leads...." Peer review by Chas Scarantino, VP of Sales, Pendo

Salesforce Maps, Espatial Mapping, Maptitude Mapping Software, Urva, Inzant Sales, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Maps

Top Industries

  • Information Technology and Services
  • Education
  • Medical Devices

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Salesforce Maps is popular in Information Technology And Services, Education, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Salesforce Maps Use Cases

Why is Salesforce Maps the best choice for Engagement Management?

How can Salesforce Maps optimize your Generation Of New Leads Workflow?

How does Salesforce Maps facilitate Campaign Management?

32+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Maps case study
Marketing and Advertising
Marketing and Advertising
CASE STUDY AGI

AGI Helps Bridge the Gap From Farm To Table With Salesforce

Read More
Salesforce Maps case study
NA
CASE STUDY BACA Systems

Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales.

Read More
Salesforce Maps case study
NA
CASE STUDY Loopio

Loopio fast-tracks growth and RFPs with Salesforce

Read More

Video

Plot a Saved Marker Layer in Maps | Salesforce Maps

Video Thumbnail

Frequently Asked Questions(FAQ)

for Salesforce Maps

What is Salesforce Maps?

Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.

The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.

The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.

What is Salesforce Maps used for?

Salesforce Maps is a Field Sales Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Helpdesk Management .

What are the top features of Salesforce Maps?

Recording, Personalization and Dashboard are some of the top features of Salesforce Maps.

Who uses Salesforce Maps?

Salesforce Maps is used by Information Technology And Services, Education and Medical Devices among other industries.

What are Salesforce Maps alternatives?

Espatial Mapping, Maptitude Mapping Software, Urva and Inzant Sales are popular alternatives for Salesforce Maps.

Where is Salesforce Maps located?

Salesforce Maps is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Maps for engagement management and advertisement

Salesforce Maps Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (33)
Custom Reports

4.55/5 ★

Read Reviews (138)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (33)
Custom Reports

4.55/5 ★

Read Reviews (138)

Software Failure Risk Guidance

?

for Salesforce Maps

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Maps

Salesforce, Inc. News

Salesforce Brings Agentic AI To The Field Service Sector To Tackle Scheduling, Reporting ...

Salesforce introduces Agentic AI to improve scheduling, reporting, and troubleshooting in the field service sector.

09/04/2025 - source

CaixaBank S A : and Salesforce collaborate to personalise customer experience in banking ...

CaixaBank and Salesforce are collaborating to enhance personalized customer experiences in banking.

06/04/2025 - source

Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise - IDC

Salesforce introduces Agentforce 2dx, a new AI agent development platform aimed at enhancing enterprise capabilities.

31/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO