Salesforce Sales Cloud Einstein Overview
Salesforce-Sales-Cloud-Einstein leverages AI to help sales teams exceed quotas and build stronger relationships. AI for Sales enhances productivity and decision-making.
Use Cases
Customers recommend Engagement Management, Forecasting, Communication Management, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud Einstein.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud Einstein.
Salesforce Sales Cloud Einstein Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud Einstein works with different mediums / channels such as Chat. Social Media. E-Mail etc.
Salesforce Sales Cloud Einstein's features include Personalization, Capture Activity, and Recording. and Salesforce Sales Cloud Einstein support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Sales Cloud Einstein analytics capabilities include Analytics, and Custom Reports.
Reviews
"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times." - Felisa Palagi
Salesforce Sales Cloud Einstein, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud Einstein
Top Industries
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Salesforce Sales Cloud Einstein is popular in Marketing And Advertising, and is widely used by Small Business, and Mid Market,
Salesforce Sales Cloud Einstein Customer wins, Customer success stories, Case studies
What Are the key features of Salesforce Sales Cloud Einstein for Engagement Management?
What makes Salesforce Sales Cloud Einstein ideal for Forecasting?
How can Salesforce Sales Cloud Einstein enhance your Communication Management process?
How does Salesforce Sales Cloud Einstein facilitate Customer Feedback Management?
146 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud Einstein solved their Sales Engagement needs. Cuspera uses 334 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. Testimonial By Felisa Palagi |
|
Trailhead has made learning Salesforce so much more accessible for me and my colleagues. Testimonial By Tami Lau |
|
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Felisa Palagi CEO Internet Creations |
AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. Testimonial By Felisa Palagi |
|
Tami Lau Senior Salesforce Engineer Presence |
Trailhead has made learning Salesforce so much more accessible for me and my colleagues. Testimonial By Tami Lau |
|
DAN HELFRICH CHAIRMAN & CEO DELOITTE CONSULTING LLP |
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
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Read more →Sales Cloud Einstein Demo | Sales Cloud | Salesforce
Peers used Salesforce Sales Cloud Einstein for engagement management and forecasting
Salesforce Sales Cloud Einstein Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
Salesforce Sales Cloud Einstein Integrations
Salesforce Sales Cloud Einstein integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud Einstein
Software Failure Risk Guidance
?for Salesforce Sales Cloud Einstein
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud Einstein
Salesforce, Inc. News
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Salesforces Slack to stop direct service in China, The Information reports - TipRanks
Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack data, potentially limiting AI competitors' access.
Salesforce (CRM) Completes Informatica Acquisition - GuruFocus
Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial metrics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.
Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance
Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.
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