SalesWorx: Use-Cases, Insights and Reviews | 2026 Cuspera

Samba Bank needed to port its J2ME mobile banking app to BlackBerry and iPhone. They hired Unique Computer Systems for this task. UCS studied the existing app and created a blueprint for the new plat...forms. They developed prototypes and made UI changes for BlackBerry OS 4.5. The apps supported English and Arabic. After testing, the apps were ready for market.
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THE One Total Home Experience, a UAE lifestyle brand, faced challenges in customer engagement and service. They used Reson8's WhatsApp chatbot to improve their operations. The chatbot provided 24/7 s...upport, personalized recommendations, and streamlined purchases. This led to a 30% increase in customer satisfaction, a 25% rise in average order value, and a 20% reduction in cart abandonment. The chatbot also handled 60% of inquiries, boosting efficiency.
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Unique Computer Systems helped Dr. Nicolas & ASP Centre upgrade their Kodak R4 Dental Management System with a two-way SMS response system. Patients now get appointment reminders and can confirm or c...hange appointments by replying to SMS. This reduced staff follow-up calls and workload. The solution increased client responsiveness and customer satisfaction. The brand gained more value from its existing systems.
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AW Rostamani, a leading UAE conglomerate, wanted to engage visitors at their career fair. They needed a tool to help candidates sign up for career opportunities. UCS developed an iPad app for registe...ring applicants and validating data. The app sent data to a web application for review. It also sent SMS and email confirmations to applicants. This automation reduced the load on customer service officers and improved candidate satisfaction. Over 1200 submissions were processed successfully at the fair.
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Al Seer Trading Agencies needed to automate its field sales operations to improve efficiency and visibility. They wanted to eliminate paper-based tasks and provide real-time information to management.... UCS implemented SalesWorx, integrating it with SAP for seamless data transactions. This solution improved route management, sales performance, and customer satisfaction. Sales reps used mobile apps to track sales and plan visits, while managers accessed detailed reports to monitor performance. The implementation led to enhanced team performance and customer happiness in the UAE and Oman.
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Reson8 automated delivery notifications for a leading coffee distributor. The company integrated Reson8 APIs with Microsoft Dynamics 365 and their online portal. This let them send SMS updates and le...t customers schedule or reschedule deliveries. The new system saved time and reduced manual errors. Customer experience improved with easy tracking and personalized service.
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