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Samsung SDS: Use-Cases, Insights and Reviews | 2025 Cuspera

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Samsung SDS Overview

Samsung SDS offers a cloud service that plays a pivotal role in digital transformation for enterprises. As a leading provider, it supports businesses in leveraging cloud technology to enhance their IT infrastructure. The service is tailored for marketing data intelligence, enabling companies to harness data insights effectively. With capabilities in enterprise mobility management and zero-touch mobility, Samsung SDS ensures seamless data integration and management across devices. This service is particularly beneficial for organizations aiming to optimize their marketing strategies through data-driven decisions. Samsung SDS stands out by providing a robust platform that supports the evolving needs of modern enterprises, ensuring they remain competitive in a data-centric market.

Use Cases

Customers recommend Content Management, Channel Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Samsung SDS.

Other use cases:

Engaging And Following Up
Personalized Marketing
Social Media Analytics
Lead Analytics
Touchpoint Management
Proposal & Quote Management
Forecasting

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Samsung SDS.

Other priorities:

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Samsung SDS Use-Cases and Business Priorities: Customer Satisfaction Data

Samsung SDS works with different mediums / channels such as Offline. Point Of Sale. Omnichannel etc.

Samsung SDS's features include Personalization. and Samsung SDS support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Samsung SDS analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector." - Global Manufacturer

Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Samsung SDS offers enterprise IT solutions and leads digital transformation for clients. They also provide cloud services across the USA.

Popular Business Setting

for Samsung SDS

Top Industries

Education
Retail
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Samsung SDS is popular in Education, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Samsung SDS Use Cases

How does Samsung SDS address your Content Management Challenges?

How does Samsung SDS facilitate Channel Management?

Why is Samsung SDS the best choice for Measuring Customer Satisfaction?

How can Samsung SDS enhance your Engaging And Following Up process?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Global Manufacturer	Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer
SoluM	By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. Testimonial By SoluM
Global Manufacturer	The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer

CUSTOMERS	TESTIMONIALS
Global Manufacturer	Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer
SoluM	By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. Testimonial By SoluM
Global Manufacturer	The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer

Case Studies

Consumer Electronics

CASE STUDY SoluM

Brity Works helped SoluM improve work efficiency and security. SoluM needed better groupware with strong security features. They chose Brity Works on AWS Cloud for secure email, messenger, and collab...oration tools. The solution blocked advanced threats and controlled external email and access. Employees now work faster with SSO and API integration. Information leaks are prevented with new security controls.

Transportation/Trucking/Railroad

CASE STUDY A global transportation organization

Samsung SDS Zero Touch Mobility (ZTM) helped a global transportation organization fix slow and costly mobile device management. The company had trouble with manual device setup, high IT support costs..., and security risks. ZTM automated device provisioning, cut setup time from months to weeks, and made devices ready to use right away. IT teams handled fewer support tickets, saving money and time. Real-time security checks kept devices safe and compliant. Custom workflows let each department manage devices their way, boosting efficiency.

CASE STUDY A multinational organization

Samsung SDS Zero Touch Mobility helped a global organization automate mobile device management. The company switched from BYOD to a COPE model, improving security and cutting manual work. Device depl...oyment steps dropped by 84%. The company saved $300,000 a year by reducing support requests. They achieved 350% ROI and saved over 90,000 hours each year. Employees now get pre-configured devices and IT teams spend less time on setup.

Manufacturing

CASE STUDY Kukdo Chemical

Brity Works helped Kukdo Chemical with digital transformation. The company faced issues with separate mail and payment systems and no mobile support. Brity Works unified collaboration tools like mail..., messenger, and scheduling in one platform. Employees now work together more easily and securely. The new system links with ERP and MES, making key information easy to access. Approval work time is reduced and business processing is faster.

Manufacturing

CASE STUDY Chokwang Paint

Brity Works helped Chokwang Paint improve employee productivity. The company replaced old groupware with an all-in-one platform for email, messenger, and video conferencing. Employees now use a mobil...e app to work from anywhere. IT staff can focus on their main tasks because Brity Works is SaaS. The new system increased business speed and efficiency, and improved data protection.

Consumer Electronics

CASE STUDY Samsung Electronics

Samsung Electronics used Adobe Experience Manager (AEM) on AWS to improve their digital experience. They moved their content management system from on premise to the cloud with help from Samsung SDS ...America. The migration made their digital publishing faster and more stable. They launched new features more quickly and saved money on infrastructure. The switch to AWS caused almost no disruption, with the cutover taking less than an hour.

[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot

Peers used Samsung SDS for content management and channel management

Samsung SDS Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.91/5 ★ Read Reviews (5)
Analytics	4.51/5 ★ Read Reviews (26)
Custom Reports	4.28/5 ★ Read Reviews (21)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.91/5 ★ Read Reviews (5)
Analytics	4.51/5 ★ Read Reviews (26)
Custom Reports	4.28/5 ★ Read Reviews (21)

Software Failure Risk Guidance

for Samsung SDS

Top Failure Risks for Samsung SDS

Samsung SDS Co., Ltd. News

Executive 30/11/2024

Samsung SDS Appoints New CEO - Samsung SDS

Samsung SDS has appointed a new CEO.

Product 12/11/2024

Case Study: Samsung SDS Uses Retrieval Augmented Generation for Kubernetes Troubleshooting - Samsung SDS

Samsung SDS uses advanced technology to improve how they fix problems with Kubernetes software.

Samsung SDS Co., Ltd. Profile

Company Name

Samsung SDS Co., Ltd.

Company Website

https://www.samsungsds.com/us/index.html

HQ Location

100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372

Employees

10,001+

Social

Financials