SAP Agent Performance Management Overview

SAP Agent Performance Management is a cloud-based solution that streamlines agent onboarding, compliance, and lifecycle management, enhancing productivity and real-time visibility. It automates processes, reducing manual data entry and overhead.

Use Cases

Customers recommend Onboarding, Communication Management, Performance Management, as the business use cases that they have been most satisfied with while using SAP Agent Performance Management.

Other use cases:

  • Relationship Management
  • Helpdesk Management
  • Pipeline Management
  • Workflow Management
  • Generation Of New Leads
  • License Management
See all use cases See less use cases

Business Priorities

Improve Efficiency is the most popular business priority that customers and associates have achieved using SAP Agent Performance Management.

Other priorities:

See all business priorities See less business priorities

SAP Agent Performance Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...The SAP Producer Pro solution provides support for onboarding, compliance, relationship management, book-of-business management, communication, termination, and more...." Peer review

SAP Agent Performance Management, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on SAP Agent Performance Management Use Cases

What benefits does SAP Agent Performance Management offer for Onboarding?

How can SAP Agent Performance Management optimize your Communication Management Workflow?

How can SAP Agent Performance Management optimize your Performance Management Workflow?

What benefits does SAP Agent Performance Management offer for Relationship Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAP Agent Performance Management case study

ALDO
Retail
Retail
CASE STUDY ALDO

ALDO’s core e-commerce landscape lets the retailer offer shoppers the services they want, when they want them.

Read More
SAP Agent Performance Management case study

Delta Air Lines
NA
CASE STUDY Delta Air Lines

See how Delta Air Lines uses SAP SuccessFactors solutions to create personalized talent experiences for employees.

Read More
SAP Agent Performance Management case study

Team Liquid
NA
CASE STUDY Team Liquid

Team Liquid: Mining rich esports data to help players, managers, and teams compete and win

Read More

SAP Agent Performance Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (6)
Analytics

3.88/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (6)
Analytics

3.88/5 ★

Read Reviews (3)

SAP Agent Performance Management Integrations

SAP Agent Performance Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.82/5 ★

Read Reviews (2)
Data Import

3.32/5 ★

Read Reviews (3)

MongoDB

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for SAP Agent Performance Management

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for SAP Agent Performance Management

Top Failure Risks for SAP Agent Performance Management

SAP SE News

Fujitsu, SAP Fioneer collaborate to support digital insurance in Japan

Fujitsu and SAP Fioneer are collaborating to enhance digital insurance solutions in Japan.

17/11/2024 - source

Kyndryl and Microsoft Bolster Partnership to Maximize SAP Value and Modernize Mainframe Apps

Kyndryl and Microsoft enhance their partnership to optimize SAP solutions and modernize mainframe applications.

13/11/2024 - source

SAP Is a Leader in Two Gartner Magic Quadrants for Cloud ERP

SAP S/4HANA Cloud is recognized as a leader in the 2024 Gartner Magic Quadrants for Cloud ERP for service and product-centric enterprises.

13/11/2024 - source

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Overview: Artificial Intelligence (AI) is revolutionizing the way businesses operate, offering unprecedented opportunities for enhancing user experiences and optimizing processes. However, with great power comes great responsibility. Ensuring data security and mitigating potential risks are crucial as organizations adopt AI technologies.

SAP Concur invites you to a fireside chat with a panel of AI and Data Security experts. This engaging session will delve into key aspects of adopting AI responsibly, addressing potential pitfalls, and ensuring data security.

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Why Attend?

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Panelists:

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Moderator:

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How to Register: Register now to secure your spot and ensure you stay at the forefront of AI and data security advancements. Click here to sign up.

Don’t miss out on this chance to engage with experts and enhance your organization's AI strategy. We look forward to seeing you!

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10/06/2024 - source

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