SAP Agent Performance Management Overview

SAP Agent Performance Management is a cloud-based solution that streamlines agent onboarding, compliance, and lifecycle management, enhancing productivity and real-time visibility. It automates processes, reducing manual data entry and overhead.

Use Cases

Customers recommend Onboarding, Communication Management, Performance Management, as the business use cases that they have been most satisfied with while using SAP Agent Performance Management.

Other use cases:

  • Relationship Management
  • Helpdesk Management
  • Pipeline Management
  • Workflow Management
  • Generation Of New Leads
  • License Management
See all use cases See less use cases

Business Priorities

Improve Efficiency is the most popular business priority that customers and associates have achieved using SAP Agent Performance Management.

SAP Agent Performance Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...The SAP Producer Pro solution provides support for onboarding, compliance, relationship management, book-of-business management, communication, termination, and more...." Peer review

SAP Agent Performance Management, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SAP Agent Performance Management Customer wins, Customer success stories, Case studies

What solutions does SAP Agent Performance Management provide for Onboarding?

How does SAP Agent Performance Management facilitate Communication Management?

How efficiently Does SAP Agent Performance Management manage your Performance Management?

How does SAP Agent Performance Management facilitate Relationship Management?

 

SAP Business One Consulting Partner Service Market Expansion - openPR.com

The SAP Business One Consulting Partner Service market is expanding, driven by digital transformation and cloud adoption. SAP SE is enhancing its partner ecosystem, boosting partner-driven sales by 2...5%. The market, valued at $2.5 billion in 2025, is projected to reach $4.1 billion by 2032, with a 7.2% CAGR. Key players include SAP SE, Deloitte, and Capgemini.

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GSA Signs OneGov Deal With SAP to Speed Federal IT Modernization - MeriTalk

The General Services Administration (GSA) has signed an 18-month OneGov agreement with SAP to provide federal agencies with discounted access to SAP's database, integration, analytics, and cloud solu...tions. This deal, expected to save $165 million, offers up to 80% discounts on SAP software licenses and 35% on cloud services, supporting federal IT modernization efforts.

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AUMOVIO Accelerates Future Mobility with SAP Cloud ERP and Business Transformation ...

AUMOVIO, a global tech company focused on future mobility, has selected SAP's suite of cloud solutions, including SAP Cloud ERP Private and SAP Business Data Cloud, to enhance its digital infrastruct...ure. This strategic move aims to boost AUMOVIO's agility and competitiveness in the autonomous mobility sector. SAP's solutions will support AUMOVIO's transformation by providing secure digital operations and real-time data harmonization.

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FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

SAP Agent Performance Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (6)
Analytics

3.88/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.11/5

Read Reviews (6)
Analytics

3.88/5

Read Reviews (3)

SAP Agent Performance Management Integrations

SAP Agent Performance Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import


Few API Integrations for SAP Agent Performance Management

Software Failure Risk Guidance

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for SAP Agent Performance Management

Top Failure Risks for SAP Agent Performance Management

SAP SE News

Partnership

Artificio Products Inc. Joins SAP PartnerEdge Open Ecosystem to Accelerate Enterprise ...

Artificio Products Inc. has joined the SAP PartnerEdge Open Ecosystem, enabling seamless integration between its AI-powered document processing platform and SAP systems. This partnership allows SAP customers to automate document workflows, enhancing efficiency and accuracy. Artificio's platform offers features like automated invoice processing and compliance document handling, significantly reducing manual intervention.

Partnership

SAP Selects TCS in 5-Year Deal to Transform its IT Landscape | MarketScreener

SAP has chosen Tata Consultancy Services (TCS) for a five-year agreement to overhaul its IT infrastructure. This strategic collaboration aims to enhance SAP's technological capabilities and operational efficiency.

Partnership

AUMOVIO and SAP Form Strategic Partnership for a More Agile IT Setup - Electronics Media

AUMOVIO and SAP have formed a strategic partnership to migrate AUMOVIO's entire SAP landscape to the cloud using SAP Cloud ERP Private. This collaboration aims to enhance agility, streamline IT costs, and enable faster deployment of AI-driven solutions. The cloud-based platform will integrate core business applications, improve supply chain transparency, and support AUMOVIO's growth with scalable, future-proof IT infrastructure.

Product

SAP unveils EU AI Cloud for full data sovereignty - Process Excellence Network

SAP has launched the EU AI Cloud, designed to ensure full data sovereignty for European users. This initiative aims to address data privacy and compliance needs, enhancing SAP's cloud offerings in the region.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO