ScriptRunner: Use-Cases, Insights and Reviews | 2025 Cuspera

ScriptRunner helped Josefs-Gesellschaft automate IT tasks across 80 locations. Before, onboarding a user took 30 minutes. Now, it takes just 20 seconds. The team centralized and standardized scripts,... reducing errors and boosting security. The helpdesk became more agile and could solve more problems. Both IT staff and end users are much happier with the new system.
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ScriptRunner helped Barmherzige Brüder, a large Bavarian hospital network, modernize and automate its IT operations. The hospital used ScriptRunner to centralize IT management, automate user and mail...box migrations, and improve security by reducing access rights. Staff now use one account across all facilities, making work easier and more efficient. Automation led to faster processes, cost savings, and higher productivity. Monthly automated reports help IT managers find inactive users, saving money and keeping systems organized.
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ScriptRunner helped Hirslanden automate IT tasks across its hospital network. The team replaced isolated solutions with a flexible platform for Active Directory and user management. Automation led to... faster problem handling and reduced workload. Over 90% of users reported higher satisfaction. Self-services became 95% automated, with 50% requiring no manual intervention. Hirslanden saw major cost savings and improved staff satisfaction.
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ScriptRunner helped Star-shl, a Dutch healthcare provider, automate identity and access management. Manual tasks like onboarding, offboarding, and password resets became faster and easier. The IT tea...m connected ScriptRunner with Active Directory and Jira, improving security and audit readiness. Employees can now reset passwords without admin rights. Auditors are satisfied with the traceable, compliant system. Star-shl meets strict healthcare data standards.
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ScriptRunner helped Rhenus Logistics automate IT operations across 70 countries. The company faced security and efficiency challenges as their IT infrastructure grew. ScriptRunner provided a centrali...zed automation platform, improving security and compliance with SOX and NIST standards. Rhenus automated over 400 scripts and 240 actions, cut rollout time for new locations from months to weeks, and enabled secure delegation for helpdesk and end users. Manual scripting was eliminated, freeing up IT resources and improving daily operations.
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ScriptRunner helped Inventx automate IT tasks and close the gap between project teams and IT operations. The company created over 500 automation actions in 36 months. ScriptRunner enabled help desk u...sers to handle cases without script knowledge. The platform improved workflow, increased employee satisfaction, and relieved project teams. Integration with ix.Cloud and REST API allowed end-to-end automation and easy script management.
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