Segmentify Overview

Segmentify addresses the challenge of creating personalized customer experiences in e-commerce. It enables businesses to tailor interactions in real-time, enhancing customer engagement and optimizing lifetime value. By leveraging data-driven insights, Segmentify supports growth in sales and customer retention. The platform's capabilities allow e-commerce businesses to deliver customized experiences that can lead to increased revenue. This solution is particularly valuable for companies seeking to differentiate themselves in a competitive market by focusing on individual customer needs and preferences. Segmentify's approach to personalization can be a key factor in achieving sustainable growth.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Segmentify.

Other use cases:

  • Onboarding
  • Segmentation And Targeting
  • Rating And Review Management
  • Funnel Analysis
  • Social Media Analytics
  • Cross Selling
  • Promotion Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Segmentify.

Other priorities:

  • Improve ROI
  • Improve Brand Engagement
  • Acquire Customers
  • Increase Average Basket Value
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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Segmentify Use-Cases and Business Priorities: Customer Satisfaction Data

Segmentify works with different mediums / channels such as E-Mail.

Segmentify's features include Personalization, Alerts: Popups & Notifications, and Widgets. and Segmentify support capabilities include Email Support, Phone Support, Chat Support, etc. also Segmentify analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Segmentify enables online retailers target and engage their visitors on website or retarget them with: Exit-intent pop-ups, form-survey pop-ups and much more...." Peer review

Segmentify, Prisync, ShopBase, iSpring Suite, Rithum Marketing Solutions, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Segmentify optimizes customer lifetime value by creating unique real-time experiences. Growth is brought to life through personalized customer engagement.

Popular Business Setting

for Segmentify

Top Industries

  • Internet
  • Retail
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Segmentify is popular in Internet, Retail, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Segmentify Customer wins, Customer success stories, Case studies

How efficiently Does Segmentify manage your Helpdesk Management?

Why is Segmentify the best choice for Engagement Management?

How efficiently Does Segmentify manage your Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Segmentify solved their E-Commerce Software needs. Cuspera uses 754 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Dossha - Apparel & Fashion

Segmentify helped Dossha, a sports fashion brand, boost average order value and increase items per basket. Dossha used Dynamic Bundles on product pages to show matching items and AI-powered recommend...ations to suggest relevant products. Dynamic Bundles converted 3.5 times better than the site average. The click-through rate for Dynamic Bundles was 16.4%. The AI recommendation widget achieved a 6.02% conversion rate, compared to 1.03% site-wide. Dossha saw higher-value purchases and faster decisions with Segmentify.

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Flaviar - Food & Beverages

Segmentify helped Flaviar, an online spirits club, boost conversions by 64% using location and user-based personalisation. Flaviar wanted to match unique spirits to customer tastes in a crowded marke...t. Segmentify delivered tailored product recommendations based on user type and location. Flaviar saw an 8% increase in click-through rate and a 36% uplift in add-to-cart rate. The Flaviar team praised Segmentify for responsive support and smooth implementation.

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Bonservis - Food & Beverages

Segmentify helped Bonservis, an online food supplier, improve customer experience and product discovery. Bonservis needed to make it easier for customers to find products quickly due to a large selec...tion and short shelf life of goods. By using Segmentify's search box solution, Bonservis increased conversions by 64%. The add-to-basket rate went up by 36%. Click-through rates rose by 8%.

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Heavins & Euronics - Retail

Segmentify helped Heavins & Euronics boost cross-selling in their online store. The campaign led to a 24% increase in add-to-basket actions. Average order value rose by 25% overall. Tablet purchases ...saw a 1.7x increase in average order value. Segmentify's solution improved product recommendations and customer experience for this home improvement retailer.

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Dorko - Retail

Segmentify helped Dorko use personalised AI solutions and a smart search box on their website. Dorko wanted to improve customer engagement and make the customer journey better. After using Segmentify..., Dorko saw their bounce rate drop by 78%. Visitors spent more time on the site and were more likely to convert. Dorko expanded the partnership to more websites because of these strong results.

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Robolink Technology - Consumer Electronics

Segmentify helped Robolink Technology improve product discovery for their electronics eCommerce site. Robolink used Segmentify's Search & Discovery and Personalised Recommendations. The company wante...d to make it easy for customers to find products among thousands of items. With Segmentify, Robolink saw a 4.5x increase in conversion rate. The average visitor value also grew by 3x. Customer satisfaction improved due to better search and recommendations.

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Internify Front-End Program

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Frequently Asked Questions(FAQ)

for Segmentify

What is Segmentify used for?

Segmentify is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Engagement Management and Sending & Publishing Communications .

What are the top features of Segmentify?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Segmentify.

Who uses Segmentify?

Segmentify is used by Internet, Retail and Information Technology And Services among other industries.

What are Segmentify alternatives?

Prisync, ShopBase, ISpring Suite and Rithum Marketing Solutions are popular alternatives for Segmentify.

Where is Segmentify located?

Segmentify is headquartered at 33 Queen St, London EC4R 1AP, London, England EC4R 1AP, GB.
lightning

Peers used Segmentify for helpdesk management and engagement management

Segmentify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (24)
Analytics

4.57/5 ★

Read Reviews (50)
Custom Reports

4.38/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (24)
Analytics

4.57/5 ★

Read Reviews (50)
Custom Reports

4.38/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Segmentify

Overall Risk Meter

Low Medium High

Top Failure Risks for Segmentify

Segmentify Profile

Company Name

Segmentify

Company Website

https://www.segmentify.com/

HQ Location

33 Queen St, London EC4R 1AP, London, England EC4R 1AP, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED