Sendcloud Overview

Sendcloud simplifies shipping processes by integrating various carriers into one platform. E-commerce businesses benefit from efficient, automated logistics solutions.

Use Cases

Customers recommend Measuring Customer Satisfaction, Contract Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Sendcloud.

Other use cases:

  • Cross Selling
  • Collaboration
  • Tracking & Monitoring Communications
  • Upselling
  • Revenue Cycle Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Sendcloud.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sendcloud Use-Cases and Business Priorities: Customer Satisfaction Data

Sendcloud works with different mediums / channels such as Social Media.

Sendcloud, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sendcloud

Top Industries

  • Transportation/Trucking/Railroad
  • Internet

Popular in

Sendcloud is popular in Transportation/Trucking/Railroad, and Internet, and is widely used by

Sendcloud Customer wins, Customer success stories, Case studies

How does Sendcloud facilitate Measuring Customer Satisfaction?

Boots - Health, Wellness And Fitness

Sendcloud helped Boots automate their shipping process for their Dutch online store. Boots faced slow deliveries and many support calls due to a manual, wholesale-based logistics system. With Sendclo...ud, they automated order processing, carrier selection, and tracking emails. This led to a 58% increase in B2C orders shipped year over year. Customer service questions dropped, and customer reviews improved. Boots now handles over 12,000 online orders monthly without adding staff.

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THE DUKE Distillery - Food & Beverages

Sendcloud helped THE DUKE Distillery improve their shipping process. Before Sendcloud, order processing was slow and manual. After using Sendcloud, order processing became much faster and easier. Tim...e and costs for shipping went down a lot. Customers now get better tracking and more delivery options. The team can focus more on growing the business.

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KAA Gent - Sports

Sendcloud helped KAA Gent automate their shipping process. Before, manual label printing and no real-time tracking caused delays and many customer questions. With Sendcloud, KAA Gent now prints label...s automatically and sends real-time tracking emails. This cut manual work, reduced customer service inquiries by 30%, and lowered shipping costs. Fans get updates and branded promotions, making them happier and more engaged.

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Pittarosso - Apparel & Fashion

Sendcloud helped Pittarosso improve its online shopping logistics. Pittarosso used Sendcloud to manage multiple couriers and centralize order processing. The solution made returns easy with an intera...ctive portal. Branded tracking emails increased customer engagement and conversion. Pittarosso now delivers faster and offers a better shopping experience, building customer loyalty.

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St Martin’s Coffee - Food & Beverages

Sendcloud helped St Martin’s Coffee automate their shipping as they shifted from wholesale to e-commerce. Manual order entry and label matching slowed them down and caused errors. Sendcloud integrate...d with Order Space and Shopify, automating label creation and address validation. This cut fulfillment time by 50% and reduced shipping errors by 90%. Now, St Martin’s Coffee manages all B2B and B2C orders from one platform, saving time and improving accuracy.

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WoodWatch - Consumer Goods

Sendcloud helped WoodWatch automate shipping and expand globally. WoodWatch used Sendcloud to print shipping labels and fill customs forms automatically. This saved time and cut manual errors. The pl...atform let WoodWatch pick the best couriers for each country. WoodWatch reduced personnel costs by half. Sendcloud supported WoodWatch’s growth and personalized fulfillment services.

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Sendcloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.66/5 ★

Read Reviews (8)
Analytics

3.56/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.66/5 ★

Read Reviews (8)
Analytics

3.56/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Sendcloud

Top Failure Risks for Sendcloud

SendCloud B.V. News

Product

Products Call on Online Entrepreneurs to Ship with Pride with Sendcloud - Little Black Book

Sendcloud launched its first brand campaign to emphasize the importance of efficient shipping for online entrepreneurs. The campaign, created by Monks, highlights how poor shipping can affect customer trust and sales. It aims to show that with Sendcloud, shipping can be simpler and enhance product presentation. The campaign is live in the Netherlands, Belgium, and France.

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Product

Sendcloud releases WhatsApp Tracking - ChannelX World

Sendcloud has introduced a new feature that lets users track their packages via WhatsApp, enhancing customer communication and tracking capabilities.

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Executive

Ana Silvrio Rodrigues: Sendcloud's New Chief Customer Officer - substack.com

Ana Silvrio Rodrigues has been appointed as Sendcloud's new Chief Customer Officer to enhance customer experiences.

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Executive

Sendcloud Promotes Ana Silvrio Rodrigues To Chief Customer Officer Role - FinSMEs

Ana Silvrio Rodrigues is promoted to Chief Customer Officer at Sendcloud.

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SendCloud B.V. Profile

Company Name

SendCloud B.V.

Company Website

https://www.sendcloud.com/

HQ Location

Stadhuisplein 10 5611 EM Eindhoven The Netherlands

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C