Sendoso: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Sendoso
Brand: Sendoso
Rating: 4.56 (6973 reviews)

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(6973)

Automation tool to connect with customers and drive revenue

AI Powered

Sendoso Overview

Sendoso leverages AI to automate personalized gifting campaigns, enhancing customer engagement and driving revenue. With a user base exceeding 100,000 and tens of millions of gifts sent, Sendoso stands out in the marketing automation space. The platform's data-backed approach ensures targeted and effective direct mail strategies, making it a preferred choice for businesses aiming to create meaningful connections with clients. A notable case involves Gong, which generated over 400 new opportunities using Sendoso's capabilities. This illustrates the platform's potential to significantly impact lead generation and customer relationship management.

Use Cases

Customers recommend Engagement Management, Customer & Prospect Gifting, Account Based Marketing, as the business use cases that they have been most satisfied with while using Sendoso.

Other use cases:

Direct Mail Marketing
Lead Engagement
Campaign Management
Generation Of New Leads
Communication Management
Advertisement
Conversion Management

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Business Priorities

Increase Response Rates and Accelerate Deal Cycles are the most popular business priorities that customers and associates have achieved using Sendoso.

Other priorities:

Improve Renewal Rates

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Sendoso Use-Cases and Business Priorities: Customer Satisfaction Data

Sendoso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Sendoso support capabilities include Email Support, Phone Support, Chat Support, etc. also Sendoso analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we normally have a difficult time getting in touch with. The unique sends help us break through the noise and come in with a message that resonates." - Sara Schonfeld

Sendoso, AgencyAnalytics, PushEngage, ExpertSender, Experiture Marketing Platform, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sendoso's AI-Enhanced Gifting Automation Platform automates personalized gifting campaigns to drive revenue. It is data-backed by over 100,000 users and tens of millions of gifts sent.

Popular Business Setting

for Sendoso

Top Industries

Computer Software
Marketing and Advertising
Information Technology and Services

Popular in

Mid Market
Enterprise
Small Business

Sendoso is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Sendoso Use Cases

How can Sendoso enhance your Engagement Management process?

Sendoso Engagement Management enables personalized engagement through physical gifts and messages, facilitating follow-up and relationship building. It assists in generating sales pipeline and up-selling opportunities by providing data-driven insights. However, the company has experienced challenges in inventory management and timely return of entrusted items.

"...With Sendoso & Cameo, stand out and drive engagement with unique, highly personalized videos from popular celebrities...." Direct Mail & Gifting Integrations for Cameo

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How does Sendoso address your Customer & Prospect Gifting Challenges?

How does Sendoso address your Account Based Marketing Challenges?

Sendoso supports account-based marketing (ABM) by facilitating multi-touch campaigns with direct mail. This platform enables the easy execution of ABM campaigns, helping to accelerate sales and break through marketing noise. A limitation of Sendoso is that direct mail can be less effective in environments experiencing marketing fatigue.

"...We use it for one-off gifting, ABM campaigns, SDR prospecting, virtual event promos, and more...." Peer review by Kate A.

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How does Sendoso address your Direct Mail Marketing Challenges?

How does Sendoso facilitate Lead Engagement?

Sendoso empowers sales teams to engage leads effectively. This platform facilitates personalized gift-giving, enabling sales representatives to nurture relationships and drive prospect engagement. The ability to send targeted gifts enhances follow-up efforts and encourages lead participation in the sales process.

"...Book more meetings with highly desirable eGifts and personalized gifts that motivate prospects to engage with you...." Resources

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50+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well Sendoso solved their Marketing Automation needs. Cuspera uses 6973 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Sara Schonfeld Sr. Marketing Strategist Cornerstone	Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we normally have a difficult time getting in touch with. The unique sends help us break through the noise and come in with a message that resonates. Testimonial By Sara Schonfeld
Trish LaPaglia Director of Field Marketing Pendo	Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Bryce Nobles Growth Leader MX	Sendoso opened up an additional channel for us to make a great touchpoint to increase engagement, book sales meetings, and optimize every touchpoint of the buyer’s journey. Testimonial By Bryce Nobles

CUSTOMERS	TESTIMONIALS
Sara Schonfeld Sr. Marketing Strategist Cornerstone	Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we normally have a difficult time getting in touch with. The unique sends help us break through the noise and come in with a message that resonates. Testimonial By Sara Schonfeld
Trish LaPaglia Director of Field Marketing Pendo	Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Bryce Nobles Growth Leader MX	Sendoso opened up an additional channel for us to make a great touchpoint to increase engagement, book sales meetings, and optimize every touchpoint of the buyer’s journey. Testimonial By Bryce Nobles

Case Studies

CASE STUDY ringDNA

ringDNA needed a solution to support a sales team that had tripled in size with new revenue goals. They used Sendoso to create personalized touchpoints and automate direct mail. This helped them ince...ntivize discovery calls and accelerate their sales pipeline. Sendoso's platform allowed ringDNA to adjust campaign strategies and influence sales opportunities. The use of personalized gifts, like mugs with favorite sports teams, helped engage decision-makers and secure meetings. Sendoso became the top influencer for ringDNA's sales-generated pipeline.

Information Technology and Services

CASE STUDY Ontra

Ontra needed to improve engagement with legal teams and prospects globally. They partnered with Sendoso to use creative gifts to incentivize meetings. This led to increased prospect engagement and sa...les opportunities. Ontra launched direct mail campaigns, including sending branded umbrellas in the UK. These efforts influenced 59 opportunities and won a Sendie Award. The use of Sendoso became a key part of Ontra's marketing strategy, with increased usage across the organization.

Transportation/Trucking/Railroad

CASE STUDY Samsara

Samsara wanted to stand out and revive dormant accounts. They used Sendoso for a unique gifting campaign called 'Let's Meat.' The campaign included beef jerky in branded packaging and a handwritten n...ote. This approach helped Samsara increase their pipeline by over 250% and improve direct mail efficiency. The campaign was Samsara's most successful, influencing multiple closed-won deals.

Information Technology and Services

CASE STUDY LiveRamp

LiveRamp wanted to stand out in the crowded B2B marketing space. They used Sendoso to integrate direct mail into their sales and marketing workflows. This helped them engage decision-makers creativel...y. As a result, LiveRamp increased meetings set by 33% and achieved an 8-12% response rate from direct mail sends. Sendoso's platform allowed them to automate the process and create impactful swag bombs, warming up cold calls and driving pipeline growth.

Information Technology and Services

CASE STUDY Electric

Electric needed to engage clients and generate pipeline. They used Sendoso to automate their direct mail marketing. This helped them send gifts like eGift cards and branded swag. Electric doubled new... revenue year-over-year. In Q1 2021, 45% of revenue was influenced by Sendoso. The platform improved efficiency and collaboration between sales and marketing.

Marketing and Advertising

CASE STUDY Uberflip

Sendoso helped Uberflip improve their customer onboarding process. Uberflip used Sendoso to send onboarding kits as part of their program. As a result, 80% of their customers now complete onboarding ...activities. This shows that Sendoso can boost customer engagement and retention. The platform supports personalized gifting and seamless integrations for better customer experience.

The Power of Leveraging Automation with Sendoso

Frequently Asked Questions(FAQ)

for Sendoso

What is Sendoso?

Sendoso is a Marketing Automation Software. Sendoso helps companies to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Users can centrally manage a team of users, assign budgets, create templates, and view activity metrics. Direct mail and gifting experts guide users through the process of building successful campaigns. It enhances the unboxing experience for users recipients with custom boxes, filling, and finishing. It supports to view users inventory in real-time and send with just a click of a button. User can set alerts for low inventory. Actual human beings to handwrite every note and package every box in the warehouse for that extra special touch.

Sendoso will post events directly into users Outreach activity feed to track the status of users' gifts without ever leaving Outreach. It optimizes buyer’s journey, accelerates sales funnel with customers getting more options than ever. It helps to build real relationships with employees, recruits, beta testers, partners, investors, donors, and more by sending anything at scale with Sending Platform.

What is Sendoso used for?

Sendoso is a Marketing Automation Software mainly used by its customers to Increase Response Rates and Accelerate Deal Cycles by Engagement Management, Customer & Prospect Gifting and Account Based Marketing .