SentiOne Overview
Sentione's social media monitoring ensures customer satisfaction through a multi-channel solution. The customer journey is secured from attention to advocacy.
Use Cases
Customers recommend Engagement Management, Social Media Management, Communication Management, as the business use cases that they have been most satisfied with while using SentiOne.
Business Priorities
Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SentiOne.
SentiOne Use-Cases and Business Priorities: Customer Satisfaction Data
SentiOne works with different mediums / channels such as Social Media, and E-Mail,
SentiOne's features include Personalization, Alerts: Popups & Notifications, Bot, etc.
Reviews
"...Often I feel engagements with custoemrs revolve a bit too much on nice graphs and quasi useful insights, deep dives are a way to generate real insights, very welcomed feature/capability in my opinion...." Peer review by Agency
SentiOne, Talkwalker Analytics, Sprinklr Core, NetBase Quid, Reputation Social Suite, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SentiOne
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
SentiOne is popular in Marketing And Advertising, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on SentiOne Use Cases
What Are the key features of SentiOne for Engagement Management?
How can SentiOne enhance your Communication Management process?
What Are the key features of SentiOne for Content Management?
How can SentiOne enhance your Competitive Intelligence process?
50+ more Business Use Cases
17 buyers and buying teams have used Cuspera to assess how well SentiOne solved their Social Media Marketing needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Marketing and Advertising
|
Marketing and Advertising |
CASE STUDY LUZNO Marketing AgencyRead More |
|
Banking
|
Banking |
CASE STUDY Alior BankRead More |
|
|
NA |
Case Study AirHelpRead More |
Video
Intro to conversational AI and bot building session - webinar replay from SentiOne
Frequently Asked Questions(FAQ)
for SentiOne
What is SentiOne?
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
What is SentiOne used for?
What are the top features of SentiOne?
Who uses SentiOne?
What are SentiOne alternatives?
Where is SentiOne located?
Peers used SentiOne for engagement management and social media management
SentiOne Competitors
SentiOne Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
Software Failure Risk Guidance
?for SentiOne
Overall Risk Meter
Top Failure Risks for SentiOne
SentiOne Sp. z o.o Profile
Company Name
SentiOne Sp. z o.o
Company Website
//sentione.comHQ Location
Gdansk, Pomorskie
Employees
51-100
Social
Financials
PRIVATE
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How can SentiOne enhance your Social Media Management process?