ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Field service automation and integration to ERP applications for exposing products, pricing, inventory, contracts and entitlements, accounts, contacts, etc...." Peer review by Consultant
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on ServiceMax Use Cases
What Are the key features of ServiceMax for Collaboration?
How does ServiceMax address your Contract Management Challenges?
How does ServiceMax facilitate Workflow Management?
What benefits does ServiceMax offer for Customer Feedback Management?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
CASE STUDY Tecpetrol
CASE STUDY Medical Microinstruments (MMI)
CASE STUDY Solta Medical
CASE STUDY SPP Pumps
CASE STUDY Thermo Fisher Scientific
CASE STUDY Lowry Solutions
Video
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions(FAQ)
for ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
PTC and Schaeffler Expand Strategic Relationship with Adoption of Windchill+ PLM
PTC has expanded its strategic relationship with Schaeffler through the adoption of PTC's Windchill+ PLM solution. This collaboration strengthens Schaeffler's digital transformation by leveraging advanced product lifecycle management capabilities for improved engineering and manufacturing processes.
PTC and Schaeffler Expand Strategic Relationship with Adoption of Windchill+ PLM - PR Newswire
Schaeffler has expanded its strategic relationship with PTC by adopting Windchill+, PTCs cloud-based product lifecycle management (PLM) platform. This move deepens Schaefflers digital transformation, leveraging Windchill+ for scalable, collaborative product development and lifecycle management across its global operations.
PTC is Positioned as a Leader in the 2025 SPARK MatrixTM: Field Service Management (FSM) by QKS Group
PTC is recognized as a leader in the 2025 SPARK Matrix for Field Service Management by QKS Group.
PTC Launches Creo 12 to Accelerate Design Speed, Productivity, and Collaboration - PR Newswire
PTC has launched Creo 12, the latest version of its CAD software, aimed at boosting design speed, productivity, and collaboration for engineering teams. Creo 12 introduces enhanced modeling tools, improved simulation capabilities, and new collaboration features to streamline product development workflows in manufacturing and engineering sectors.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
