Product Business Settings

ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

Data Management Platform
Revenue Management
Project Management
Business Intelligence

ServiceMax Product Overview

ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!

How satisfied the customers are with ServiceMax use-cases

Reviews

"...I like that we can set up queues and e-mail lists for internal groups, notifying folks of when it's their turn to process their piece of the work flow...." Peer review by User

ServiceMax Customer Insights, Testimonials and Case Studies

What makes ServiceMax ideal for Collaboration?

What solutions does ServiceMax provide for Contract Management?

How can ServiceMax optimize your Workflow Management Workflow?

How efficiently Does ServiceMax manage your Customer Feedback Management?

What is ServiceMax used for?

ServiceMax is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Onboarding and Contract Management .

What are the top features of ServiceMax?

Personalization, Recording and Ticketing are some of the top features of ServiceMax.

Who uses ServiceMax?

ServiceMax is used by Medical Devices, Information Technology And Services and Consumer Services among other industries.

What are ServiceMax alternatives?

GorillaDesk, MobiWork Field Service Software, ELogger and TaxDome are popular alternatives for ServiceMax.

Where is ServiceMax located?

ServiceMax is headquartered at PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210.

11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc

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Peers used ServiceMax for collaboration and onboarding

ServiceMax Competitors

ServiceMax Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (20)
Analytics

4.66/5 ★

Read Reviews (36)
Custom Reports

4.07/5 ★

Read Reviews (94)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (20)
Analytics

4.66/5 ★

Read Reviews (36)
Custom Reports

4.07/5 ★

Read Reviews (94)

ServiceMax Integrations

ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.04/5 ★

Read Reviews (100)
Data Export

3.87/5 ★

Read Reviews (22)

Workato Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Avalara

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PTC Windchill

3.83 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jitterbit Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for ServiceMax

FormAssembly

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mailchimp

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Salesforce DMP

4.6 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Wrike

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Splash Event Marketing

4.67 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for ServiceMax

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceMax

PTC Inc. News

M&A
 

PTC (PTC) closes Kepware, ThingWorx sale and plans over $1.1B buybacks

PTC has completed the sale of its Kepware and ThingWorx businesses and announced plans to initiate over $1.1 billion in stock buybacks.

Read more →
M&A
 

PTC COMPLETES DIVESTITURE OF KEPWARE AND THINGWORX BUSINESSES

PTC has completed the sale of its Kepware and ThingWorx businesses to TPG for $523 million. This divestiture allows PTC to focus on its Intelligent Product Lifecycle vision. The net after-tax proceeds of $375 million will fund a $375 million accelerated share repurchase program. PTC has updated its financial guidance for FY'26 and Q2'26 to reflect this transaction.

Read more →
Product
 

PTC Expands Onshape With Advanced Cloud-Native MBD Features

PTC has introduced a cloud-native Model-Based Definition (MBD) feature in its Onshape CAD and PDM platform. This enhancement allows engineers to embed manufacturing data directly into 3D models, improving design clarity and efficiency. Built on AWS, Onshape centralizes product data, reducing errors and accelerating production. The MBD functionality includes advanced capabilities like GD&T integration, a Smart Inspection Panel, and regulatory compliance support.

Read more →
Product
 

PTC Launches Cloud-Native Model-Based Definition Capability

PTC has launched a cloud-native Model-Based Definition (MBD) capability within its Onshape platform. This new feature allows engineering teams to embed manufacturing information directly into 3D models early in the design process, enhancing design clarity and efficiency. The Onshape platform addresses data fragmentation in traditional CAD systems, enabling teams to work from an up-to-date product definition, reducing errors, and speeding up design-to-production workflows.

Read more →

PTC Inc. Profile

Company Name

PTC Inc.

Company Website

https://www.ptc.com/en

HQ Location

PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210

Employees

5001-10000

Social

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Financials

IPO