ServicePower Overview

ServicePower's blended workforce solutions streamline job management, dispatch, and optimization for both employed and contracted providers. Efficiency, cost optimization, and enhanced customer experiences are achieved.

Use Cases

Customers recommend Contract Management, Social Media Analytics, Competitive Intelligence, as the business use cases that they have been most satisfied with while using ServicePower.

Other use cases:

  • Measuring Customer Satisfaction
  • Lifetime Value Management
  • Sending & Publishing Communications
  • Lead Management
  • Engagement Management
  • Order Management
  • Lead Qualification: Technographic
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServicePower.

Other priorities:

  • Improve Visibility
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ServicePower Use-Cases and Business Priorities: Customer Satisfaction Data

ServicePower works with different mediums / channels such as Mobile.

ServicePower's features include Dashboard. and ServicePower support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also ServicePower analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software s analytics functionality includes auditing capabilities, claim reports, scorecards, job details, and customer satisfaction reports...." Peer review from Featured Customers

ServicePower, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServicePower

Top Industries

  • Information Technology and Services
  • Retail
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Small Business
  • Enterprise

ServicePower is popular in Information Technology And Services, Retail, and Computer & Network Security and is widely used by Large Enterprise, Small Business, and Enterprise.

ServicePower Customer wins, Customer success stories, Case studies

How does ServicePower address your Contract Management Challenges?

What makes ServicePower ideal for Competitive Intelligence?

What solutions does ServicePower provide for Measuring Customer Satisfaction?

What benefits does ServicePower offer for Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well ServicePower solved their Field Service Management needs. Cuspera uses 205 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

ServicePower | InsurTech Solutions for Field Service Management

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Peers used ServicePower for contract management and social media analytics

ServicePower Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.88/5 ★

Read Reviews (21)
Custom Reports

4.72/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.88/5 ★

Read Reviews (21)
Custom Reports

4.72/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for ServicePower

Overall Risk Meter

Low Medium High

Top Failure Risks for ServicePower

ServicePower, Inc. News

M&A

ServicePower Closes Transformative Year with AI-Driven Growth and Market Expansion - PR Newswire

ServicePower concluded 2025 with significant achievements, including double-digit revenue growth, a 50% workforce expansion, and strategic acquisitions of Inveniam and PlusOne Solutions. These acquisitions enhanced its AI capabilities in field service management. The company launched the On-Demand Home Services Cloud, an AI-driven platform, and was recognized as a Major Player in the IDC MarketScape for AI-Enabled Field Service Management.

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Partnership

ServicePower and Marcone Appliance Parts Announce Strategic Partnership to Streamline Field Service Management Solutions

ServicePower has partnered with Marcone Appliance Parts to enhance field service management solutions. This partnership integrates Marcone's extensive parts inventory with ServicePower's AI-driven platform, allowing over 13,000 service companies to access more than 300,000 parts seamlessly. This collaboration aims to improve first-time fix rates, reduce return visits, and enhance customer satisfaction by ensuring technicians have timely access to necessary parts.

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Product

ServicePower Successfully Completes SOC 2 Audit for Fifth Consecutive ...

ServicePower has successfully completed its SOC 2 Type II audit for the fifth consecutive year, reinforcing its commitment to data security and customer data protection. This achievement assures stakeholders of the company's robust security measures and enhances trust among current and prospective customers and partners.

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Partnership

Encompass and ServicePower Partnership Transforms Appliance Service ...

ServicePower and Encompass have formed a strategic partnership to integrate their platforms, enhancing appliance service management. This collaboration allows service providers to manage jobs and parts procurement seamlessly within the ServicePower portal, improving workflow efficiency and customer satisfaction. The integration offers features like automated job updates, direct OEM parts mapping, and flexible fulfillment options.

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ServicePower, Inc. Profile

Company Name

ServicePower, Inc.

Company Website

https://www.servicepower.com/

HQ Location

McLean, Virginia

Employees

51-100

Social

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Financials

M&A