Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
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Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter...." Peer review from Boxever

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Comprehensive Insights on Sitecore CDP Use Cases

How efficiently Does Sitecore CDP manage your Engagement Management?

Why is Sitecore CDP the best choice for Lead Qualification: Technographic?

How can Sitecore CDP enhance your Contract Management process?

How can Sitecore CDP optimize your Lifetime Value Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Video

Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Product

Sitecore Delivers Customers 371% Return on Investment with Modern Platform Built for Agentic Era - PR Newswire

Sitecore's XM Cloud platform, highlighted in a Forrester Consulting study, offers a 371% ROI over three years and boosts digital conversions by 50%. The AI-first, SaaS-native content management solution enhances marketing effectiveness and efficiency, enabling real-time personalization and adaptive marketing strategies. XM Cloud was also named "Best Content Management Platform" in the 2025 MarTech Breakthrough Awards.

Partnership

Sitecore & Gradial join forces to automate marketing campaigns

Sitecore has partnered with Gradial AI to automate marketing campaigns by integrating Gradial's AI-powered orchestration platform with Sitecore's digital experience platform. This collaboration aims to streamline campaign execution, reduce reliance on additional tools, and enhance rapid, data-driven marketing delivery. The partnership reflects Sitecore's commitment to AI-powered automation in marketing.

Partnership

Sitecore Scales Global Partner Ecosystem with New Diamond Tier, Strategic Expansion in Iberia, and Annual Partner Awards

Sitecore has launched a new Diamond tier in its global partner program and expanded its partnership with Noesis to strengthen its presence in Portugal and Spain. The Diamond tier highlights partners excelling in Sitecore's digital experience platform. Sitecore also celebrated its annual Sales Performance Partner Awards, recognizing top partners like Americaneagle.com, Altudo, and Horizontal Digital for their contributions to digital transformation.

Partnership

Sitecore Sharpens AI Focus with Strategic Partnership and New Leadership Appointments

Sitecore has announced a strategic partnership with Gradial to enhance its digital experience platform (DXP) with AI-powered orchestration capabilities. This collaboration aims to automate marketing operations, enabling marketers to deliver personalized campaigns more efficiently. Additionally, Sitecore has appointed a new executive team, including Michael Bannon as President, Michelle Boockoff-Bajdek as CMO, and Dave Tilbury as COO, to drive its AI-focused strategy.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE