Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
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Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter...." Peer review from Boxever

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Comprehensive Insights on Sitecore CDP Use Cases

How does Sitecore CDP facilitate Engagement Management?

How efficiently Does Sitecore CDP manage your Lead Qualification: Technographic?

What makes Sitecore CDP ideal for Contract Management?

What makes Sitecore CDP ideal for Lifetime Value Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Video

Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Awards

Sitecore Awarded 2025 CSO for Excellence in Cybersecurity Innovation - MarTech Cube

Sitecore received the 2025 CSO Award for Excellence in Cybersecurity Innovation, recognizing its leadership in advancing secure digital experience platforms. This honor highlights Sitecores commitment to cybersecurity in content management and digital marketing technology.

M&A

Constant Contact Acquires Moosend from Sitecore - MarTech Cube

Constant Contact has acquired Moosend, an email marketing automation platform, from Sitecore. This transaction marks Sitecore's divestiture of Moosend, allowing Constant Contact to expand its digital marketing capabilities. The deal reflects Sitecore's strategic focus on its core digital experience platform offerings.

Executive

Sitecore Taps Veteran Eric Stine as CEO to Lead Next Phase of Growth and Innovation

Sitecore has appointed Eric Stine as CEO, effective immediately. Stine, previously COO, was key to growing Sitecores AI-enabled XM Cloud customer base and global revenue. He succeeds Dave OFlanagan and will lead the companys next phase of growth and innovation.

Executive

Sitecore Appoints Eric Stine as Chief Executive Officer, Marking Next Phase of Growth and Innovation

Sitecore appointed Eric Stine as chief executive officer, signaling a new phase focused on accelerating growth and digital experience innovation. Stine, a seasoned software industry executive, will lead Sitecores strategy to advance its AI-driven, composable digital experience platform for marketing teams.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE