Sitecore Experience Platform Overview

Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.

Other use cases:

  • Communication Management
  • Campaign Management
  • Digital Marketing
  • Training & Onboarding
  • Generation Of New Leads
  • Identify Target Customers
  • Collaboration
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
See all business priorities See less business priorities

Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.

Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"The better we appeal to all our target groups, the more likely they will choose us." - Richard Post

Sitecore Experience Platform, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Sitecore Experience Platform Use Cases

How can Sitecore Experience Platform optimize your Content Management Workflow?

What Are the key features of Sitecore Experience Platform for Engagement Management?

What solutions does Sitecore Experience Platform provide for Workflow Management?

Why is Sitecore Experience Platform the best choice for Communication Management?

What Are the key features of Sitecore Experience Platform for Campaign Management?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr
CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr

Case Studies

COMPANY INDUSTRY CASE STUDIES
Sitecore Experience Platform case study
Information Technology and Services
Information Technology and Services
Case Study FIS

How FIS leverages Sitecore to improve its personalization and increase website engagement by more than 200%

Read More
Sitecore Experience Platform case study
Education
Education
Case Study Aeres

How using Sitecore Experience Platform, Aeres manages and create new sites as and when educational institutions become a part of their organization.

Read More
Sitecore Experience Platform case study
Financial Services
Financial Services
Case Study CWB Financial Group

How Canadian Western Bank enhances its fortunes with Sitecore Experience Platform

Read More

Frequently Asked Questions(FAQ)

for Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.

It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Experience Platform for content management and engagement management

Sitecore Experience Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Sitecore News

CISA identifies two new vulnerabilities in Sitecore CMS - SDxCentral

CISA has identified two new vulnerabilities in Sitecore CMS.

26/03/2025 - source

CISA Adds Sitecore CMS Code Execution Vulnerability to Exploited List - GBHackers

CISA has added a critical deserialization vulnerability in Sitecore CMS, tracked as CVE-2019-9874, to its exploited list. This vulnerability allows unauthenticated attackers to execute arbitrary code by manipulating HTTP POST parameters, exploiting a weakness in the Sitecore.Security.AntiCSRF module.

26/03/2025 - source

CISA Warns of Sitecore RCE Flaws; Active Exploits Hit Next.js and DrayTek Devices

CISA has identified two critical security vulnerabilities in Sitecore CMS and Experience Platform, which are being actively exploited. These vulnerabilities, including a deserialization flaw, have been added to CISA's Known Exploited Vulnerabilities catalog.

26/03/2025 - source

Sitecore Feeds

Sitecore Surpasses $500M in ARR, Propelled by Strong Demand for Composable Digital Experience Platform - PR Newswire

Sitecore has achieved over $500 million in annual recurring revenue, driven by high demand for its composable digital experience platform.

09/10/2024 - source

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE