Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

  • Content Management
  • Lifetime Value Management
  • Social Media Management
  • Courses & Assessment
  • Campaign Management
  • Sending & Publishing Communications
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Brand Engagement
See all business priorities See less business priorities

Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well!" - Sara Anderson

Skilljar, Looop LMS, Kahoot!, Academy Of Mine, SkyPrep LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

  • Computer Software
  • Insurance
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Skilljar Use Cases

What Are the key features of Skilljar for Onboarding?

What solutions does Skilljar provide for Engagement Management?

How efficiently Does Skilljar manage your Customer Feedback Management?

How does Skilljar address your Content Management Challenges?

How does Skilljar facilitate Lifetime Value Management?

46+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson
Skilljar testimonial

Sharon Castillo

VP of Global Education

DataRobot

At DataRobot, we had an LMS that was both unreliable and only useful as an augmentation to support our live courses. We could not use it as our public-facing training site, to display the catalog to prospects, or have rich integrations with certification or other tools that I wanted to leverage. Testimonial By Sharon Castillo
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman
CUSTOMERS TESTIMONIALS
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson
Skilljar testimonial

Sharon Castillo

VP of Global Education

DataRobot

At DataRobot, we had an LMS that was both unreliable and only useful as an augmentation to support our live courses. We could not use it as our public-facing training site, to display the catalog to prospects, or have rich integrations with certification or other tools that I wanted to leverage. Testimonial By Sharon Castillo
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman

Case Studies

COMPANY INDUSTRY CASE STUDIES
Skilljar case study
Computer Software
Computer Software
Case Study Gainsight

Gainsight University Realizes Highest Engagement Volumes in Company History with Skilljar

Read More
Skilljar case study
Computer Software
Computer Software
Case Study Egnyte

With Egnyte University's training, users find value in Egnyte's platform 2x faster

Read More
Skilljar case study
Computer Software
Computer Software
CASE STUDY Automox

Automox reduced customer onboarding time by 75% using Skilljar's LMS.

Read More

Video

Skilljar: Trained Customers are Your Best Customers

Video Thumbnail

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .

What are the top features of Skilljar?

Personalization, Recording and Micro customer segmenting are some of the top features of Skilljar.

Who uses Skilljar?

Skilljar is used by Computer Software, Insurance and Retail among other industries.

What are Skilljar alternatives?

Looop LMS, Kahoot!, Academy Of Mine and SkyPrep LMS are popular alternatives for Skilljar.

Where is Skilljar located?

Skilljar is headquartered at 1400 Bridge Pkwy Suite 101, Redwood City, CA 94065 .
lightning

Peers used Skilljar for onboarding and engagement management

Skilljar Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)

Software Failure Risk Guidance

?

for Skilljar

Overall Risk Meter

Low Medium High

Top Failure Risks for Skilljar

Gainsight, Inc News

Pulse Europe 2024 Day 1 Recap: A Journey Into the Future of Customer Success and AI

Gainsight unveils advanced AI-driven customer engagement tools to enhance retention, user adoption, and customer success, emphasizing integration with SAP Sales Cloud for growth.

12/11/2024 - source

Gainsight Named a Leader in 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms – IT Business Net

Gainsight is recognized as a Leader in Gartner's inaugural Magic Quadrant for Customer Success Management Platforms, excelling in execution and vision.

04/11/2024 - source

Gainsight And SAP Launch Strategic Partnership To Increase Retention And Revenue Growth - Pulse 2.0

Gainsight and SAP have formed a strategic partnership to boost customer retention and revenue growth.

30/09/2024 - source

Gainsight, Inc Feeds

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - MSN

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - MSN

02/04/2025 - source

5 Ways Gainsight and Staircase AI Come Together to Propel Customer Success Into the Future

Gainsight and Staircase AI team up to enhance customer success with AI-powered insights, in-app engagements, and self-service hubs.

22/08/2024 - source

Staircase AI Acquired by Gainsight to Extend Leadership in Human-First AI - StartupHub.ai

Gainsight acquired Staircase AI to strengthen its human-first AI capabilities.

07/08/2024 - source

Gainsight, Inc Profile

Company Name

Gainsight, Inc

Company Website

https://www.gainsight.com/

Year Founded

2011

HQ Location

1400 Bridge Pkwy Suite 101, Redwood City, CA 94065

Employees

251-500

Social

Financials

SERIES E