SmartDocuments Overview

SmartDocuments specializes in document creation, automation, template management, and branding with over 30 years of expertise. Document processes are streamlined and branding consistent.

Here's the scoop on SmartDocuments! We've gathered over 50 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmartDocuments, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmartDocuments is right for your needs? Our Cuspera AI engine can evaluate how SmartDocuments fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmartDocuments supports business activities such as:

  • Workflow Management
  • Lead Qualification: Technographic
  • Helpdesk Management

As a solution, SmartDocuments's capabilities include Templates.

SmartDocuments Insurance Vertical is its biggest customer base.

Reviews

"...SmartDocuments integrates with any existing database, CRM or ERP systems, helping organizations streamline their workflow...." Peer review

SmartDocuments Reviews

11 buyers and buying teams have used Cuspera to assess how well SmartDocuments solved their Content Management Systems needs. Cuspera uses 50 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Use Cases

Peers recommend Workflow Management , Lead Qualification: Technographic , Helpdesk Management , as the business use cases that they have been most satisfied while using SmartDocuments.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...SmartDocuments integrates with any existing database, CRM or ERP systems, helping organizations streamline their workflow...."
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...."
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments
PEER EXPERIENCES
Workflow Management

3.88/5 ★

Read Reviews (2)

"...SmartDocuments integrates with any existing database, CRM or ERP systems, helping organizations streamline their workflow...." Peer review
Lead Qualification: Technographic

3.42/5 ★

Read Reviews (1)

"...We help Governments, large industries, Tech companies such as Philips and many more to work smarter...." Peer review from SmartDocuments
Helpdesk Management

3.08/5 ★

Read Reviews (1)

"...What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and helpdesk...." What customers say about SmartDocuments

Customer Stories

Trusted Shops - Internet

SmartDocuments helped Trusted Shops improve how they create legal documents for online shop owners. Trusted Shops needed a way to handle more legal requests quickly and consistently. SmartDocuments p...rovided easy training and tools to automate document creation. Staff learned the system in two days. The time needed for some documents was cut by more than half. This saved costs and made work less repetitive. Trusted Shops now gives better legal advice and keeps improving their documents with SmartDocuments.

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Municipality of Groningen - Government Administration

SmartDocuments helped the Municipality of Groningen move 3,500 document templates to its web application. The municipality needed a better way to manage documents and templates across all departments.... SmartDocuments worked closely with the municipality to plan and carry out the migration. The new system made document creation faster and more efficient for everyone. Employees could give feedback and help shape the process. The project finished smoothly, with all departments using the new web-based solution.

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Contra Costa County EMS - Government Administration

SmartDocuments helped Contra Costa County EMS create documents faster and more accurately. Before, they used Microsoft Word templates and made many manual changes, which led to mistakes and wasted ti...me. With SmartDocuments, they now use a library of standardized templates. The system connects data to documents and sends them to their Document Management System. This improved their efficiency and made sure every document looks the same.

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Municipality of The Hague - Government Administration

SmartDocuments helped the Municipality of The Hague separate document templates from data. The municipality needed to move from WordPerfect to Microsoft Word and manage over 1,000 templates. SmartDoc...uments provided a solution for easy template management and automation. The project took about a year and involved close collaboration. The result was a smooth process and a flexible system for managing Word templates.

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Municipality of Lüneburg - Government Administration

SmartDocuments helped the Municipality of Lüneburg improve document management. Before, they used Word templates, which caused problems with outdated information and template versions. With SmartDocu...ments, they now manage all general correspondence templates in one place. The software was easy to implement and staff adapted quickly. The municipality is very satisfied with the results and finds the system reliable for daily use.

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Municipality of Zwolle - Government Administration

SmartDocuments helped the Municipality of Zwolle move from desktop to web-based document creation. The new solution made it easier for employees to create and manage documents. Zwolle now has 900 tem...plates available for staff. The system improved efficiency and made it easier to keep the corporate identity. The project finished in the first quarter of 2019.

Read more →

Based on peer insights

Cuspera recommends SmartDocuments for

Use Cases Workflow Management , Lead Qualification: Technographic , Helpdesk Management
Features Templates
Industries Insurance

Popular Business Setting

for SmartDocuments

Top Industries

  • Insurance

Popular in

  • Enterprise

Peer and Expert Opinion on Features

for SmartDocuments

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Templates

4.65/5 ★

Read Reviews (17)

IT and Other Capabilities

for SmartDocuments

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.21/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for SmartDocuments

Top Failure Risks for SmartDocuments

Vendor Profile Details

Company Name

SmartDocuments

Company Website

https://smartdocuments.com/

HQ Location

Keulenstraat 7B, 7418 ET Deventer, Netherlands

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

NA