SmartDraw: Product updates, Customer stories, and Insights | 2026 Cuspera

SmartDraw helped MCB Real Estate standardize diagramming across all departments. Before, teams used different tools like PowerPoint and Excel. With SmartDraw, they quickly made org charts, process di...agrams, and floor plans. The tool worked with Azure SSO, SharePoint, and Microsoft Teams. MCB found SmartDraw easy, cost effective, and essential for their operations.
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SmartDraw helped Texas Children's Hospital improve patient care and reduce healthcare costs. The hospital's business process transformation group needed a process mapping tool that was easy to use an...d could handle complex diagrams. SmartDraw replaced Visio and MS Office, making process documentation faster and more intuitive. Every department now uses SmartDraw for major projects, from process maps to facility layouts. Staff found it easy to learn and use for many types of diagrams.
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MCB is a real estate investment, development, and management firm. They were growing fast and needed one diagramming tool for all departments. Before SmartDraw, each team used different tools, causin...g inconsistency. They chose SmartDraw because it was easy to use and could make professional visuals. SmartDraw helped them save time by generating organizational charts from data.
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