Smartling Overview

Smartling enhances global brand connectivity through its AI-powered translation and content localization platform. It enables businesses to translate, automate, and manage content seamlessly across various platforms. With real-time analytics, Smartling offers insights into translation efficiency and effectiveness, allowing for data-driven decision-making. This platform is particularly beneficial for enterprises seeking to streamline their translation processes while maintaining a human touch in language adaptation. Smartling's unique value lies in its ability to simplify complex localization tasks, making it an essential tool for businesses aiming to reach a global audience efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartling.

Other use cases:

  • Engagement Management
  • Collaboration
  • Training & Onboarding
  • Communication Management
  • International Marketing
  • Social Media Analytics
  • Product Marketing
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Business Priorities

Enter New Markets Internationally Or Locally and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Smartling.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Launch New Products
  • Improve Internal Communications
  • Improve Stakeholder Relations
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Smartling Use-Cases and Business Priorities: Customer Satisfaction Data

Smartling works with different mediums / channels such as Website.

Smartling's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Smartling support capabilities include Chat Support, Phone Support, Email Support, etc. also Smartling analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We were able to cut our translation time in half and maintain accuracy while improving our collaboration with translators and internal reviewers...." Peer review by Jason G. L, Global Product Content Manager, Internet

Smartling, Easygenerator, Articulate Storyline, Buzzsprout, SproutVideo, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartling connects brands with global customers by translating and managing content across platforms. Real-time analytics and reporting are provided to automate the process.

Popular Business Setting

for Smartling

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Smartling is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Smartling Use Cases

How does Smartling facilitate Workflow Management?

What makes Smartling ideal for Content Management?

What makes Smartling ideal for Helpdesk Management?

How does Smartling facilitate Engagement Management?

How efficiently Does Smartling manage your Collaboration?

24+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Smartling solved their Authoring and Publishing needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Case Studies

CASE STUDY British Airways

Smartling’s Global Delivery Network helped British Airways launch 11 localized websites. The team translated 500,000 words. They went live twice as fast as before. The solution cut developer time and... let content teams manage translation jobs easily. British Airways matched their new route launch to Korea with a fast website rollout. The process improved customer experience by delivering information in more languages.

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CASE STUDY Lyft

Smartling helped Lyft scale app content into eight new languages. Lyft needed to translate large volumes of content to reach more users. They used Smartling's Contentful integration to automate trans...lation workflows. This removed manual work and let them grow without hiring more staff. Lyft saw a 3,700x increase in translated content and deployed new content 50% faster.

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Computer Software

CASE STUDY Talkdesk

Smartling helped Talkdesk scale its website across 6 languages. Talkdesk faced slow, error-prone manual translation and struggled with CMS integration. Smartling’s Global Delivery Network and transla...tion management tools automated the process. The solution made updates fast and easy. Talkdesk now manages multilingual content efficiently and supports global marketing.

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Internet

CASE STUDY Pinterest

Smartling's translation management system helped Pinterest deliver their platform in 31 languages at once. Pinterest needed faster translation and easier processes for their engineers. Smartling unif...ied translation for web, mobile, and static sites. This cut translation time-to-market from 48 hours to less than eight hours. Pinterest saw an 83% decrease in time to market and freed up engineers for other work.

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CASE STUDY Coinbase

Smartling helped Coinbase launch 21 languages in 2 months. Coinbase needed to scale and define crypto jargon for global markets. They used Smartling Language Services, Contentful integration, and rep...ository connectors. Centralized processes and glossaries made translation fast and consistent. A 5-year partnership supported Coinbase’s global growth in the evolving crypto industry.

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Manufacturing

CASE STUDY Vitamix

Vitamix used Smartling’s Global Delivery Network to launch a new product in global markets. The company needed fast, accurate translation for websites and marketing content in over 11 languages. Smar...tling helped Vitamix keep a consistent brand voice and reduced the need for manual translation work. As a result, Vitamix sold out of the new product in 24 hours, achieved 99%+ translation acceptance, and saw a 37% return on ad spend.

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Video

How to launch new languages with AI | Smartling Events

Video Thumbnail

Frequently Asked Questions(FAQ)

for Smartling

What is Smartling?

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows.

It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.

Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.

What is Smartling used for?

Smartling is a Authoring and Publishing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Scale Best Practices by Workflow Management, Content Management and Helpdesk Management .

What are the top features of Smartling?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Smartling.

Who uses Smartling?

Smartling is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Smartling alternatives?

Easygenerator, Articulate Storyline, Buzzsprout and SproutVideo are popular alternatives for Smartling.

Where is Smartling located?

Smartling is headquartered at 1375 Broadway 14th Floor New York, NY 10018.
lightning

Peers used Smartling for workflow management and content management

Smartling Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)

Software Failure Risk Guidance

?

for Smartling

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartling

Smartling, Inc. News

Partnership

Smartling Joins AWS ISV Accelerate Program, Bringing AI-Powered Translation to Global ...

Smartling has joined the AWS ISV Accelerate Program, enhancing its AI-powered LanguageAITM platform's accessibility via the AWS Marketplace. This partnership allows global enterprises to easily adopt Smartling's translation solutions, which integrate with content systems and support over 450 languages. The collaboration aims to streamline the procurement process and expand Smartling's reach to enterprises modernizing their tech stacks in the cloud.

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Awards

Smartling Wins "Machine Translation Innovation Award" in 8th Annual AI Breakthrough Awards Program - PRWeb

Smartling received the "Machine Translation Innovation Award" at the 8th Annual AI Breakthrough Awards, recognizing its advancements in AI-powered language translation technology for global enterprises.

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Partnership

MessageGears Partners with Smartling to Power Vimeo's Global Email Strategy with 450+ Languages - StockTitan

MessageGears and Smartling partner to enhance Vimeo's global email strategy, supporting over 450 languages.

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Product

New MessageGears and Smartling Integration Powers Email Translation for Vimeo - Business Wire

MessageGears and Smartling have integrated to enable email translation for Vimeo.

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Smartling, Inc. Profile

Company Name

Smartling, Inc.

Company Website

https://www.smartling.com/

Year Founded

2009

HQ Location

1375 Broadway 14th Floor New York, NY 10018

Employees

101-250

Social

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Financials

SERIES D