Smartling Overview

Smartling enhances global brand connectivity through its AI-powered translation and content localization platform. It enables businesses to translate, automate, and manage content seamlessly across various platforms. With real-time analytics, Smartling offers insights into translation efficiency and effectiveness, allowing for data-driven decision-making. This platform is particularly beneficial for enterprises seeking to streamline their translation processes while maintaining a human touch in language adaptation. Smartling's unique value lies in its ability to simplify complex localization tasks, making it an essential tool for businesses aiming to reach a global audience efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartling.

Other use cases:

  • Engagement Management
  • Collaboration
  • Training & Onboarding
  • Communication Management
  • International Marketing
  • Social Media Analytics
  • Product Marketing
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Business Priorities

Enter New Markets Internationally Or Locally and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Smartling.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Launch New Products
  • Improve Internal Communications
  • Improve Stakeholder Relations
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Smartling Use-Cases and Business Priorities: Customer Satisfaction Data

Smartling works with different mediums / channels such as Website.

Smartling's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Smartling support capabilities include Chat Support, Phone Support, Email Support, etc. also Smartling analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Additionally, there is more engagement amongst our teams now that we use this service and cross-collaboration for our departments ensuring all are speaking the same language, so to speak...." Peer review by Administrator

Smartling, Easygenerator, Articulate Storyline, Buzzsprout, SproutVideo, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartling connects brands with global customers by translating and managing content across platforms. Real-time analytics and reporting are provided to automate the process.

Popular Business Setting

for Smartling

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Smartling is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Smartling Customer wins, Customer success stories, Case studies

How does Smartling facilitate Workflow Management?

How can Smartling optimize your Content Management Workflow?

How can Smartling optimize your Helpdesk Management Workflow?

What makes Smartling ideal for Engagement Management?

What makes Smartling ideal for Collaboration?

9 buyers and buying teams have used Cuspera to assess how well Smartling solved their Authoring and Publishing needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Therabody - Retail

Therabody needed to improve its translation process as it expanded globally. The company faced challenges with decentralized processes and inconsistent quality. They partnered with Smartling to centr...alize and modernize their translation efforts. This partnership led to a 60% reduction in translation costs, consistent messaging across five business units, and a 99.7% on-time delivery rate.

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A Fortune 500 enterprise software company - Computer Software

Smartling's AI-powered human translation helped a Fortune 500 enterprise software company save $3.4 million in the first year. The company translates over 50 million words annually for its global use...rs. Before Smartling, they relied only on traditional human translation, which limited scale and cost efficiency. With Smartling, they optimized translation spend and maintained high quality, achieving a 99+ MQM quality score.

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Mailgun e Mailjet de Sinch - Information Technology And Services

Smartling connectors and TMS helped Mailgun and Mailjet by Sinch save over 2,500 manual hours and $180,000 in one year. The company faced slow, manual localization as demand grew across legal, market...ing, and product teams. Smartling automated and scaled their translation process. Alfonso González Bartolessis, localization manager, called it the best tool in his 25-year career. The solution improved localization ROI and unified global communication.

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Fortune-500-Unternehmen (Unternehmenssoftware) - Computer Software

Smartling half einem Fortune-500-Unternehmen aus der Softwarebranche, jährlich über 50 Millionen Wörter zu übersetzen. Das Unternehmen nutzte KI-gestützte menschliche Übersetzung, um Ausgaben und Ges...chwindigkeit zu optimieren. Im ersten Jahr sparte es 3,4 Millionen Dollar. Der MQM-Qualitätsfaktor lag bei über 99. Die Lösung ermöglichte es, Inhalte für Website, Marketing und Produkte effizient zu lokalisieren.

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Gemini

Smartling's AI-Powered Human Translation (AIHT) helped Gemini speed up their translation process. Gemini needed to localize crypto content for new markets, but crypto terms are hard to translate. Hum...an translation was slow and expensive. With AIHT, Gemini cut turnaround time in half and saved $180,000 in translation costs. Timeliness improved, helping Gemini grow faster.

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Grupo de hoteles InterContinental (IHG) - Hospitality - Very Large

Smartling helped Grupo de hoteles InterContinental (IHG) improve translation quality by 33%. IHG used the Smartling Adobe Experience Manager connector to manage content in 16 languages. The solution ...made translation more efficient and cut time to market by 80%. IHG kept translation costs steady even as they added new languages. The platform supports a personalized guest experience across 5,600 hotels.

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How to launch new languages with AI | Smartling Events

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Frequently Asked Questions(FAQ)

for Smartling

What is Smartling?

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows.

It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.

Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.

What is Smartling used for?

Smartling is a Authoring and Publishing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Scale Best Practices by Workflow Management, Content Management and Helpdesk Management .

What are the top features of Smartling?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Smartling.

Who uses Smartling?

Smartling is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Smartling alternatives?

Easygenerator, Articulate Storyline, Buzzsprout and SproutVideo are popular alternatives for Smartling.

Where is Smartling located?

Smartling is headquartered at 1375 Broadway 14th Floor New York, NY 10018.
lightning

Peers used Smartling for workflow management and content management

Smartling Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)

Software Failure Risk Guidance

?

for Smartling

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartling

Smartling, Inc. News

Product

Smartling Launches MCP Server -- Redefining How Enterprises Automate and Scale Localization - PRWeb

Smartling has launched its Model Context Protocol (MCP) server, enhancing the integration of AI translation within existing workflows. The MCP server connects AI tools with Smartling's translation platform, allowing seamless access to translation capabilities in MCP-compatible platforms like Visual Studio Code. This innovation supports text and file translation, ensuring brand consistency and quality through Smartling's assets without disrupting current workflows.

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Product

Smartling Launches MCP Server Redefining How Enterprises Automate and Scale Localization

Smartling has launched its Model Context Protocol (MCP) server, enhancing AI-driven translation by integrating directly with MCP-compatible platforms like Visual Studio Code. This server facilitates seamless translation workflows, leveraging Smartling's translation memories and glossaries for consistent, high-quality output. The MCP server supports text and file translations, ensuring brand alignment and efficiency without disrupting existing workflows.

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Awards

Smartling Named One of Fast Company's Most Innovative Companies ... - PRWeb

Smartling has been named one of Fast Company's Most Innovative Companies of 2025, ranking #8 in the Business Services category. The recognition highlights Smartling's AI translation platform, which combines neural machine translation, large language models, and human expertise to deliver efficient, high-quality translations. This platform supports global brands like IHG Hotels & Resorts and Shopify, enabling localization across 450+ languages.

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Partnership

Smartling Joins AWS ISV Accelerate Program, Bringing AI-Powered Translation to Global ...

Smartling has joined the AWS ISV Accelerate Program, enhancing its AI-powered LanguageAITM platform's accessibility via the AWS Marketplace. This partnership allows global enterprises to easily adopt Smartling's translation solutions, which integrate with content systems and support over 450 languages. The collaboration aims to streamline the procurement process and expand Smartling's reach to enterprises modernizing their tech stacks in the cloud.

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Smartling, Inc. Profile

Company Name

Smartling, Inc.

Company Website

https://www.smartling.com/

Year Founded

2009

HQ Location

1375 Broadway 14th Floor New York, NY 10018

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES D