Customer stories

Product Business Settings

Smartling is popular in Computer Software, Internet, and Information Technology And Services industries and is widely used by Enterprise, Mid Market, and Large Enterprise.

Smartling Product Overview

Smartling enhances global brand connectivity through its AI-powered translation and content localization platform. It enables businesses to translate, automate, and manage content seamlessly across various platforms. With real-time analytics, Smartling offers insights into translation efficiency and effectiveness, allowing for data-driven decision-making. This platform is particularly beneficial for enterprises seeking to streamline their translation processes while maintaining a human touch in language adaptation. Smartling's unique value lies in its ability to simplify complex localization tasks, making it an essential tool for businesses aiming to reach a global audience efficiently.

How satisfied the customers are with Smartling use-cases

Reviews

"...Great keyboard shortcuts for quick workflow...." Peer review by Executive Sponsor

Smartling Customer Insights, Testimonials and Case Studies

Why is Smartling the best choice for Workflow Management?

What benefits does Smartling offer for Content Management?

How does Smartling address your Helpdesk Management Challenges?

What makes Smartling ideal for Engagement Management?

What benefits does Smartling offer for Collaboration?

What is Smartling?

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows.

It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.

Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.

What is Smartling used for?

Smartling is a Authoring and Publishing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Scale Best Practices by Workflow Management, Content Management and Helpdesk Management .

What are the top features of Smartling?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Smartling.

Who uses Smartling?

Smartling is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Smartling alternatives?

Easygenerator, Articulate Storyline, Buzzsprout and SproutVideo are popular alternatives for Smartling.

Where is Smartling located?

Smartling is headquartered at 1375 Broadway 14th Floor New York, NY 10018.

9 buyers and buying teams have used Cuspera to assess how well Smartling solved their Authoring and Publishing needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Gemini - Large

Smartling AIHT helped Gemini cut translation costs by $180,000. Gemini now delivers content twice as fast. The company needed to localize crypto content in five languages. Human translation costs wer...e a challenge. With Smartling, turnaround time improved. Gemini supports millions of users in over 60 countries.

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ePlaneAI - Information Technology And Services - Large

Smartling helped ePlaneAI save $140,000 in engineering costs. ePlaneAI used Smartling to launch its web app in 10 languages. The translation process became fast and easy, with new pages translated in... under 15 minutes. ePlaneAI now treats translation as simple maintenance, not a manual task. This improved their global reach and efficiency.

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Vitamix - Manufacturing - Very Large

Smartling's Global Delivery Network helped Vitamix sell out a new product in 24 hours. Vitamix needed fast, accurate translation for global websites. Their old process was slow and manual. Smartling ...automated translation and kept the brand voice strong. Vitamix saw 99%+ translation acceptance and a 37% return on ad spend.

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Rover - Internet - Very Large

Smartling TMS helped Rover increase translated content by 400%. Rover expanded from the US and Canada to 10 countries, supporting 8 languages. The company automated localization workflows and kept co...ntent on brand. Over two million pet owners now use Rover in multiple regions. Smartling enabled fast, high-quality website translation for global growth.

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Fortune 500 technology company - Computer Software

Smartling's AI-Powered Human Translation (AIHT) helped a Fortune 500 technology company save over $3.4 million in translation costs in the first year. The company translated more than 50 million word...s annually for its global users. With AIHT, content reached the market 50% faster while maintaining a 99+ MQM quality score. The company now uses AIHT for over half its content and plans to expand its use.

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Therabody - Retail

Therabody needed to improve its translation process as it expanded globally. The company faced challenges with decentralized processes and inconsistent quality. They partnered with Smartling to centr...alize and modernize their translation efforts. This partnership led to a 60% reduction in translation costs, consistent messaging across five business units, and a 99.7% on-time delivery rate.

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How to launch new languages with AI | Smartling Events

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Peers used Smartling for workflow management and content management

Smartling Competitors

Smartling Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)

Software Failure Risk Guidance

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for Smartling

Overall Risk Meter

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Top Failure Risks for Smartling

Smartling, Inc. News

Product
 

Smartling Launches MCP Server -- Redefining How Enterprises Automate and Scale Localization - PRWeb

Smartling has launched its Model Context Protocol (MCP) server, enhancing the integration of AI translation within existing workflows. The MCP server connects AI tools with Smartling's translation platform, allowing seamless access to translation capabilities in MCP-compatible platforms like Visual Studio Code. This innovation supports text and file translation, ensuring brand consistency and quality through Smartling's assets without disrupting current workflows.

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Product
 

Smartling Launches MCP Server Redefining How Enterprises Automate and Scale Localization

Smartling has launched its Model Context Protocol (MCP) server, enhancing AI-driven translation by integrating directly with MCP-compatible platforms like Visual Studio Code. This server facilitates seamless translation workflows, leveraging Smartling's translation memories and glossaries for consistent, high-quality output. The MCP server supports text and file translations, ensuring brand alignment and efficiency without disrupting existing workflows.

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Awards
 

Smartling Named One of Fast Company's Most Innovative Companies ... - PRWeb

Smartling has been named one of Fast Company's Most Innovative Companies of 2025, ranking #8 in the Business Services category. The recognition highlights Smartling's AI translation platform, which combines neural machine translation, large language models, and human expertise to deliver efficient, high-quality translations. This platform supports global brands like IHG Hotels & Resorts and Shopify, enabling localization across 450+ languages.

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Partnership
 

Smartling Joins AWS ISV Accelerate Program, Bringing AI-Powered Translation to Global ...

Smartling has joined the AWS ISV Accelerate Program, enhancing its AI-powered LanguageAITM platform's accessibility via the AWS Marketplace. This partnership allows global enterprises to easily adopt Smartling's translation solutions, which integrate with content systems and support over 450 languages. The collaboration aims to streamline the procurement process and expand Smartling's reach to enterprises modernizing their tech stacks in the cloud.

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Smartling, Inc. Profile

Company Name

Smartling, Inc.

Company Website

https://www.smartling.com/

Year Founded

2009

HQ Location

1375 Broadway 14th Floor New York, NY 10018

Employees

101-250

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Financials

SERIES D