SmatBot Overview

SmatBot facilitates user engagement through customizable AI-driven chatbots, tailored for website integration. Businesses leverage SmatBot to automate customer interactions, enhancing user experience with real-time responses. It supports various use cases, including customer support, lead generation, and feedback collection. SmatBot's adaptability allows teams to customize interactions, ensuring relevance across industry verticals. Its free version offers a practical entry point for businesses to explore AI chatbot capabilities without initial investment.

Use Cases

Customers recommend Generation Of New Leads, Customer Feedback Management, Engagement Management, as the business use cases that they have been most satisfied with while using SmatBot.

Other use cases:

  • Digital Marketing
  • Managing Social Media Account
  • Lead Analytics
  • Lead Management
  • Proposal & Quote Management
  • Referral Management
  • Sales Review & Feedback
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SmatBot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
See all business priorities See less business priorities

SmatBot Use-Cases and Business Priorities: Customer Satisfaction Data

SmatBot works with different mediums / channels such as Website. and Chat.

SmatBot's features include Bot, Landing Page, Feedback Surveys, etc. and SmatBot support capabilities include Chat Support, Email Support, 24/7 Support, etc. also SmatBot analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness

SmatBot, Chatbot, Zoom Virtual Agent, 247.ai, Botup by 500apps, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SmatBot is an AI chatbot designed to meet various business needs, including website integration. It offers customizable and free chatbot solutions.

Popular Business Setting

for SmatBot

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

SmatBot is popular in Information Technology And Services, Marketing And Advertising, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Mid Market.

SmatBot Customer wins, Customer success stories, Case studies

Why is SmatBot the best choice for Generation Of New Leads?

What makes SmatBot ideal for Customer Feedback Management?

How can SmatBot optimize your Engagement Management Workflow?

What Are the key features of SmatBot for Digital Marketing?

How efficiently Does SmatBot manage your Managing Social Media Account?

111 buyers and buying teams have used Cuspera to assess how well SmatBot solved their Chatbot needs. Cuspera uses 473 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

 

Case Study: How Tagore Engineering College Scaled Admissions and Achieved 40% More Leads with SmatBot??s AI Agents

Tagore Engineering College improved its admissions process by integrating SmatBot's AI chatbot, achieving a 40% increase in leads. The chatbot automated enquiry handling, lead generation, and FAQs, r...educing manual workload by 40% and enhancing engagement. This case study highlights SmatBot's role in streamlining operations and boosting efficiency in educational institutions.

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Case Study: How PachchaElai Boosted Sales by 40% with SmatBots WhatsApp AI Chatbot

PachchaElai, a homeopathy brand in India, increased sales by 40% after implementing SmatBot.com's WhatsApp AI Chatbot. The chatbot automated order handling and customer communication, streamlining th...e buying process on WhatsApp. This case highlights how SmatBot.com's WhatsApp Business API can drive revenue growth and improve customer engagement for consumer-focused brands.

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Case Study: How Dr. Snoopy Boosted Online Consultations by 30% with SmatBots AI Chatbot

Dr. Snoopy, a veterinary service provider, increased its online consultations by 30% after implementing SmatBots AI chatbot. The solution automated appointment scheduling and query handling, enabling... Dr. Snoopy to efficiently scale digital services while maintaining quality care.

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A financial institution - Banking

SmatBot automated the KYC document verification process for a financial client. The client faced slow, manual data entry and document authentication. SmatBot used Google OCR and AI to extract and fil...ter data from documents in real time. The solution reduced manual work and sped up onboarding. The client improved efficiency and cut costs with automation.

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a well-established staffing agency - Human Resources

SmatBot helped a staffing agency automate its HR processes. The agency struggled with manually sorting emails, matching candidates, and sending client updates. SmatBot used AI to monitor emails, clas...sify job requests, extract job and candidate data, and match profiles. The solution drafted emails with top candidates using templates. This saved time, reduced manual work, and improved hiring efficiency for the agency.

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Dr. Snoopy - Health, Wellness And Fitness

SmatBot's AI chatbot helped Dr. Snoopy automate online vet consultations and grooming appointments. Before SmatBot, staff managed bookings manually, causing delays and extra work. The AI Agent let cu...stomers book online via WhatsApp and answered pet care questions instantly. Dr. Snoopy saw a 30% increase in online consultations, a 40% drop in manual scheduling, and a 60% boost in customer satisfaction. Customer engagement also rose by 50%. Staff now focus more on pet care, while SmatBot handles routine tasks.

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Smatbot Product Demo

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Peers used SmatBot for generation of new leads and customer feedback management

SmatBot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for SmatBot

Overall Risk Meter

Low Medium High

Top Failure Risks for SmatBot

SmatBot. Profile

Company Name

SmatBot.

Company Website

https://www.smatbot.com/

HQ Location

Kondapur, Hyderabad, Telangana 500082, IN

Employees

11-50

Social

Financials

PRIVATE