SMS-iT™ Overview

SMS-iT leverages Agentic AI to streamline SMS marketing, offering over 60 microservices designed for lead generation, customer retention, and revenue growth. Its RAAS (Results as a Service) platform serves businesses aiming for predictable and measurable outcomes. Users can automate complex processes, enhancing sales, marketing, and management efforts. A standout feature is its omnichannel engagement capability, which allows seamless integration with over 50 third-party apps, facilitating comprehensive communication strategies. Trusted by over 21,000 businesses, SMS-iT is ideal for teams seeking to automate and scale their marketing initiatives effectively.

Use Cases

Customers recommend Campaign Management, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using SMS-iT™.

Other use cases:

  • Loyalty Management
  • Contact List Management
  • Segmentation And Targeting
  • Lead Analytics
  • Workflow Management
  • Rating And Review Management
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SMS-iT™.

Other priorities:

  • Launch New Products
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
See all business priorities See less business priorities

SMS-iT™ Use-Cases and Business Priorities: Customer Satisfaction Data

SMS-iT™ works with different mediums / channels such as Text SMS. Omnichannel. Offline etc.

SMS-iT™'s features include Recording, Gamification, Alerts: Popups & Notifications, etc. and SMS-iT™ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SMS-iT™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"So I finally signed up for a Cloud Account after much browsing around. It took me less than 1 minute to get my new number. I choose a local number. Excellent job guys!" - AtarIT

SMS-iT™, Sinch, Notificare, Emailicious, Loopy Loyalty, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SMS-iT is an AI-powered all-in-one CRM designed for infinite growth. It offers tools for sales, marketing, and customer support teams to scale 10X faster.

Popular Business Setting

for SMS-iT™

Top Industries

  • Information Technology and Services
  • Manufacturing

Popular in

SMS-iT™ is popular in Information Technology And Services, and Manufacturing, and is widely used by

Comprehensive Insights on SMS-iT™ Use Cases

How does SMS-iT™ address your Campaign Management Challenges?

Why is SMS-iT™ the best choice for Sending & Publishing Communications?

What Are the key features of SMS-iT™ for Engagement Management?

How does SMS-iT™ facilitate Loyalty Management?

What benefits does SMS-iT™ offer for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well SMS-iT™ solved their SMS Marketing needs. Cuspera uses 315 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

AtarIT

So I finally signed up for a Cloud Account after much browsing around. It took me less than 1 minute to get my new number. I choose a local number. Excellent job guys! Testimonial By AtarIT
SMS-iT™ testimonial

Kamaree Enterprises

I didn’t realize that the decentralized version could send out 30,000 messages within few hours. It blew my mind! I wonder how fast the Cloud Version would be, since it has Super Speed. This platform keeps blowing away my mind, as I keep finding out the power of its inbuilt features. Testimonial By Kamaree Enterprises
SMS-iT™ testimonial

Enrique Store

Sending my first sms message, where I sent it to myself as a test, took me around 3 minutes, because I had to create a group, and then add myself as a contact. Honestly, it was very simple compared to other platforms I have used. Testimonial By Enrique Store
CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

AtarIT

So I finally signed up for a Cloud Account after much browsing around. It took me less than 1 minute to get my new number. I choose a local number. Excellent job guys! Testimonial By AtarIT
SMS-iT™ testimonial

Kamaree Enterprises

I didn’t realize that the decentralized version could send out 30,000 messages within few hours. It blew my mind! I wonder how fast the Cloud Version would be, since it has Super Speed. This platform keeps blowing away my mind, as I keep finding out the power of its inbuilt features. Testimonial By Kamaree Enterprises
SMS-iT™ testimonial

Enrique Store

Sending my first sms message, where I sent it to myself as a test, took me around 3 minutes, because I had to create a group, and then add myself as a contact. Honestly, it was very simple compared to other platforms I have used. Testimonial By Enrique Store

Case Studies

Construction

CASE STUDY BuildPro Construction

SMS-iT's Agentic AI helped BuildPro Construction speed up projects by 40%. The company now delivers 95% of projects on time. Cost efficiency improved to 85%. The AI manages scheduling, resources, and... communication. Safety incidents dropped by 70%. Client satisfaction reached 92%.

Insurance

CASE STUDY SecureLife Insurance

SMS-iT's Agentic AI helped SecureLife Insurance automate claims processing. The company faced slow claims and customer service issues. The AI platform sped up claims by 75% and improved accuracy to 9...8%. Customer satisfaction rose to 89%. Fraud detection improved by 85%. Costs dropped by 60%. Document processing is now 90% automated. Adjusters now focus on complex cases and customer relationships.

Apparel & Fashion

CASE STUDY StyleHub Boutique

SMS-iT's Agentic AI helped StyleHub Boutique, a fashion retailer, give every customer a personal stylist experience. The AI platform delivered personalized style recommendations, outfit ideas, and si...ze guidance. StyleHub saw a 160% increase in conversion rate and 85% customer satisfaction. Style match accuracy reached 90%. Product returns dropped by 70%. Average order value rose by 45%. Customers reported 95% style satisfaction.

Management Consulting

CASE STUDY Strategic Advisors Group

SMS-iT's Agentic AI helped Strategic Advisors Group, a consulting firm, double their client capacity. The AI platform automated research and data analysis, boosting consultant efficiency by 85%. Clie...nt satisfaction rose to 93% due to faster delivery and deeper insights. Project delivery time dropped by 70%. Revenue grew by 180% as the firm scaled its services with AI-powered business intelligence.

Events Services

CASE STUDY EventPro Solutions

SMS-iT's Agentic AI helped EventPro Solutions, an event management company, triple their event capacity. The AI platform automated vendor coordination, guest communication, and scheduling. Event plan...ning time dropped by 70%. Client satisfaction reached 96%. Revenue grew by 250%. The team now focuses more on creative event design and client relationships.

Health, Wellness and Fitness

CASE STUDY FitLife Gym

SMS-iT's Agentic AI helped FitLife Gym improve member retention by 125%. The gym used AI to give each member a personal workout plan and nutrition advice. Members reached their fitness goals 90% of t...he time. Member satisfaction rose to 88%. Workout consistency increased by 75%. Members saw results 60% faster and 95% reported better health.

lightning

Peers used SMS-iT™ for campaign management and sending & publishing communications

SMS-iT™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)

Software Failure Risk Guidance

?

for SMS-iT™

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-iT™

Smart Solutions IT. Profile

Company Name

Smart Solutions IT.

Company Website

https://www.smsit.ai

HQ Location

1390 Market Street, STE 200, San Francisco, CA 94102, USA.

Employees

2-10

Social

Financials

PRIVATE