SMS-Magic Overview

SMS-Magic transforms CRMs like Salesforce and Zoho into dynamic conversational messaging platforms. This tool is pivotal for marketing, sales, and support teams aiming to enhance customer engagement through SMS marketing. By integrating seamlessly with existing CRM systems, it facilitates real-time, personalized communication, which can lead to higher conversion rates and improved customer satisfaction. Businesses across various industries utilize SMS-Magic to streamline their messaging strategies, ensuring they reach their audience effectively. Notably, the platform's ability to adapt to different business needs makes it a versatile choice for organizations looking to optimize their customer interaction processes.

Use Cases

Customers recommend Communication Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using SMS-Magic.

Other use cases:

  • Campaign Management
  • Conversion Management
  • Drip Marketing
  • Customer Feedback Management
  • Rating And Review Management
  • Lead Engagement
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SMS-Magic.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

SMS-Magic Use-Cases and Business Priorities: Customer Satisfaction Data

SMS-Magic works with different mediums / channels such as Text SMS. E-Mail. Website etc.

SMS-Magic's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and SMS-Magic support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also SMS-Magic analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Salesforce routing SMS Apps automate messaging via Process Builder, Workflow & Flows--> Campaign, Manager & Dashboard, Single Message Campaign, Nurture/Drip Campaign, Progressive Profiling, Surveys & Scheduling Out-of-the-box Dashboards--> Compliance, Delivery & Rep Productivity..." Peer review

SMS-Magic, Slicktext, TextUs, Attentive, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SMS-Magic's platform enhances Salesforce and Zoho CRMs for marketing, sales, and support through top-rated business text messaging. CRMs are transformed into powerful conversational messaging apps.

Popular Business Setting

for SMS-Magic

Top Industries

  • Education
  • Human Resources

Popular in

  • Mid Market
  • Enterprise

SMS-Magic is popular in Education, and Human Resources, and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on SMS-Magic Use Cases

What benefits does SMS-Magic offer for Communication Management?

How can SMS-Magic enhance your Engagement Management process?

Why is SMS-Magic the best choice for Workflow Management?

How can SMS-Magic optimize your Campaign Management Workflow?

What benefits does SMS-Magic offer for Conversion Management?

12+ more Business Use Cases

56 buyers and buying teams have used Cuspera to assess how well SMS-Magic solved their SMS Marketing needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

Education

CASE STUDY HeyTutor

SMS-Magic helped HeyTutor boost student and parent engagement. HeyTutor needed a fast way to connect with parents and answer questions during the pandemic. They used contextual messaging to reach use...rs quickly. This led to a 56% increase in response rates compared to email. Over 137,000 messages were sent in one year.

Education

CASE STUDY Oral Roberts University

SMS-Magic helped Oral Roberts University increase student response rates. The university used texting to connect with students. This led to a 90% drop in event no-shows. Alison Vujnovic, director of ...enrollment, shared this result. SMS-Magic made it easier for the university to reach students quickly.

Financial Services

CASE STUDY Upstart

SMS-Magic helped Upstart connect with millennials and younger loan applicants. Upstart used personalized contextual messaging to reach customers who prefer texting over email or phone. In 6 months, U...pstart sent over 233 messages. They retained more than 100 customers during this time. The solution made it easier for Upstart to serve people with limited credit history.

Non-Profit Organization Management

CASE STUDY Grassroot Soccer

SMS-Magic helped Grassroot Soccer, an NGO in South Africa, send SMS messages to secondary school students. Grassroot Soccer needed a fast and reliable way to reach participants because email was not ...effective. They used a customized Salesforce database to manage program data and contacts. SMS-Magic integrated with Salesforce to send messages easily. This helped Grassroot Soccer educate communities about HIV prevention.

Non-Profit Organization Management

CASE STUDY Little Kids Rock

SMS-Magic helped Little Kids Rock move music education online during the COVID-19 pandemic. The nonprofit needed to reach music teachers quickly as schools closed. Email was overloaded, so they used ...SMS alerts to connect. 64% of email opt-ins also chose SMS alerts. 70% of YouTube video traffic came from SMS alerts. SMS-Magic made it easier to deliver digital resources fast.

Hospital & Health Care

CASE STUDY Ochre Recruitment

SMS-Magic helped Ochre Recruitment reach doctors in Australia and New Zealand during COVID-19. The company needed to contact many candidates, even in areas with poor phone coverage. SMS-Magic enabled... one-on-one conversations and bulk messaging from their CRM dashboard. Recruiters could send, read, and act on messages from mobile or CRM consoles. This improved the availability of urgently required doctors in ANZ hospitals.

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SMS Magic Converse for Salesforce Overview

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Peers used SMS-Magic for communication management and engagement management

SMS-Magic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.76/5

Read Reviews (23)
Analytics

4.50/5

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.76/5

Read Reviews (23)
Analytics

4.50/5

Read Reviews (9)

Software Failure Risk Guidance

?

for SMS-Magic

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-Magic

Screen-Magic Mobile Media Pvt. Ltd News

Partnership

Dayspring Partners With SMS-Magic - SMS-Magic

Dayspring Partners, a nonprofit Salesforce consulting firm, has partnered with SMS-Magic to enhance nonprofit communication through SMS-Magic's Conversational Messaging Hub. This collaboration aims to streamline messaging workflows directly from Salesforce, improving efficiency and message delivery for nonprofits.

Partnership

Entrepreneurian LLC Partners With SMS-Magic - SMS-Magic

Entrepreneurian LLC partners with SMS-Magic to enhance automated messaging for clients, integrating SMS-Magic's solution for efficient CRM communication. This partnership aims to improve client engagement through advanced messaging capabilities.

Partnership

Holston Consulting Partners With SMS-Magic To Enable Secure Messaging For Clients - SMS-Magic

Holston Consulting has partnered with SMS-Magic to offer secure messaging capabilities to law firms using Litify and Salesforce. This collaboration enhances Holston's service offerings by integrating SMS-Magic's industry-standard messaging platform, which facilitates client communication and streamlines legal processes.

Partnership

Novazys And SMS-Magic Team Up To Enhance Digital Capabilities For Clients - SMS-Magic

Novazys, a Zoho premium partner, has partnered with SMS-Magic to enhance digital capabilities for clients by integrating SMS-Magic's messaging tools into Zoho platforms. This collaboration aims to improve client communication strategies through effective conversational messaging applications.

Screen-Magic Mobile Media Pvt. Ltd Profile

Company Name

Screen-Magic Mobile Media Pvt. Ltd

Company Website

//sms-magic.com

HQ Location

2831 St. Rose Parkway, Suite 200, Henderson, NV – 89052

Employees

51-200

Social

Financials

PRIVATE