SP CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

SP Facilities helped Atlas Performing Arts Center manage their growing facility needs. The center used SP Facilities on Microsoft 365 to move away from emails and spreadsheets. This solution let them... log tickets, create work orders, and manage assets in one place. Staff used a familiar interface, which reduced training needs. The system improved security and made operations more efficient. Atlas Performing Arts Center now serves patrons and tenants better.
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SP CRM from SP Marketplace helped Global Impact cut costs and improve support. Their old SaaS platform was expensive and hard to customize. With SP CRM, they saved money and tailored the system to fi...t their needs. They now manage campaigns and customer support better. The team uses new features like Power BI dashboards and custom add-ons. Reporting and email communication are easier and more effective.
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SP Facilities helped Grundon Waste Management keep their sites in top condition. Grundon needed a fast, robust facilities management system that worked with Microsoft Office 365. SP Facilities delive...red 85% of what they needed out of the box and was easy to customize. The move to the Microsoft cloud made their data secure and scalable. Grundon exceeded their expectations with better site management and asset tracking.
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SP Policy Manager helped Hanmi Bank improve policy governance and employee acknowledgment. The bank used Microsoft 365 and wanted a solution that worked inside their existing system. SP Policy Manage...r gave them a central place for policies, automated workflows, and real-time compliance tracking. Employees could access and acknowledge policies easily. The solution fit their needs and did not disrupt daily work.
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SP IT Helpdesk helped Networked Energy Services (NES) Corporation get more value from their Microsoft 365 subscription. NES wanted an IT help desk solution that worked with SharePoint and Microsoft 3...65. They chose SP IT Helpdesk to manage IT tickets, improve response times, and boost internal customer satisfaction. The solution fit into their existing Microsoft 365 ecosystem. NES saw better efficiency and a smooth experience for users worldwide.
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SP Employee Hub helped the North Carolina Board of Pharmacy build a Microsoft 365-powered intranet. They automated leave management and centralized resources. Employees now book time off and manageme...nt approves requests with PowerAutomate. PowerBI dashboards give real-time insights into leave data. The solution reduced admin time and improved efficiency for the whole team.
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