Home Advertising Search and Social Advertising Sprinklr Marketing

Sprinklr Marketing: Use-Cases, Insights and Reviews | 2025 Cuspera

3.99 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Unified omnichannel platform for the end-to-end marketing lifecycle

Sprinklr Marketing Overview

Sprinklr Marketing streamlines organic and paid campaign orchestration across 30+ channels. It offers a unified AI-powered platform to make marketing easy.

Use Cases

Customers recommend Advertisement, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Sprinklr Marketing.

Other use cases:

Engaging And Following Up
Communication Management
Campaign Management
Training & Onboarding
Workflow Management
Collaboration
Channel Marketing

See all use cases See less use cases

Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Sprinklr Marketing.

Other priorities:

Enhance Customer Relationships
Acquire Customers
Build Brand Awareness
Improve Digital And Social Presence
Scale Best Practices
Enter New Markets Internationally Or Locally

See all business priorities See less business priorities

Sprinklr Marketing Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Marketing works with different mediums / channels such as Social Media. and LinkedIn.

Sprinklr Marketing's features include Dashboard, and Personalization. and Sprinklr Marketing support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Marketing analytics capabilities include Analytics, and Custom Reports.

Reviews

"We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-t...ime, which is so powerful to engage the right people. These integrated aspects of the platform are what makes Sprinklr so appealing for us." - Manolo Winkler

Sprinklr Marketing, Renderforest Video, InVideo, Crowdriff Platform, TWIPLA, etc., all belong to a category of solutions that help Search and Social Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Marketing

Top Industries

Computer Software
Manufacturing
Internet

Popular in

Large Enterprise
Enterprise
Small Business

Sprinklr Marketing is popular in Computer Software, Manufacturing, and Internet and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on Sprinklr Marketing Use Cases

How does Sprinklr Marketing address your Advertisement Challenges?

Sprinklr's advertising capabilities allow organizations to manage and schedule paid advertisements across multiple platforms, providing a centralized hub for campaign management. The platform enables customization, personalization, and scaling of advertising efforts. The platform may not be suitable for organizations with limited advertising budgets or those seeking a more streamlined user interface.

"...This acquisition reinforces Sprinklr s mission to define and lead the customer experience management industry with the world s first Unified Front Office, which helps brands manage every customer-facing function marketing, advertising, research, care, and social engagement. ..." Sprinklr Acquires Nanigans Social Advertising Business

Read Reviews

Why is Sprinklr Marketing the best choice for Content Management?

How efficiently Does Sprinklr Marketing manage your Engaging And Following Up?

How can Sprinklr Marketing optimize your Communication Management Workflow?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Marketing solved their Search and Social Advertising needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Search and Social Advertising needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Manolo Winkler Head of Global Social Media Acer	We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us. Testimonial By Manolo Winkler
Ravi Mitra Social Media Manager TSB Bank	The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Junsuke Obonai Head of Department, Internet Promotion Department, Digital Marketing Transcosmos	We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai

CUSTOMERS	TESTIMONIALS
Manolo Winkler Head of Global Social Media Acer	We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us. Testimonial By Manolo Winkler
Ravi Mitra Social Media Manager TSB Bank	The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Junsuke Obonai Head of Department, Internet Promotion Department, Digital Marketing Transcosmos	We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai

Case Studies

Banking

CASE STUDY Standard Chartered Bank

Standard Chartered Bank wanted to make online banking easier and faster for its customers. The bank needed to monitor conversations across all channels and understand customer needs better. They used... Sprinklr’s unified platform to track interactions, listen on social channels, and analyze customer data. In four years, they handled one million customer engagements. Social care interactions grew by 10% year over year. 90% of first responses happened within 10 minutes.

Consumer Electronics

CASE STUDY Lenovo

Lenovo wanted to improve their social media strategy. They used Sprinklr Advocacy to help employees create and share content that mattered to them and their networks. The tool worked for all regions ...and company initiatives. Lenovo saw a 260% increase in social sharing. This helped them reach more people and build a stronger brand online.

Consumer Electronics

CASE STUDY Acer

Acer had trouble managing many social media accounts and reports across 160 countries. They wanted to make their marketing and customer service work better together. Acer used Sprinklr to bring all t...heir marketing and service workflows into one place. This helped them keep their brand the same everywhere and make decisions faster. With Sprinklr, Acer published over 30,000 marketing posts in 6 months, increased customer care responses by 18%, and reused marketing assets 50% more often.

Transportation/Trucking/Railroad

CASE STUDY Uber

Uber wanted to improve customer service as it grew worldwide. The company used Sprinklr to manage brand content and respond to customer needs faster. Uber added more team members and used Sprinklr AI... to handle many customer messages. With Sprinklr Service, over 1,000 agents now help customers quickly. Uber saw a 33% reduction in first response time, an 8% improvement in case response SLA, and 89 seconds less in average case handling time.

Telecommunications

CASE STUDY Vodafone Germany

Vodafone Germany wanted to make its social advertising team faster and more efficient. They used Sprinklr's Social Advertising with AI tools like Auto Boost and Smart Bidding. The team automated many... tasks and saved a lot of time. They created over 1,200 ads and saved 34 workdays with Auto Boost. The solution helped them boost engagement and improve return on ad spend.

Retail

CASE STUDY IKEA

IKEA wanted to better understand what people say about their brand online. They needed a way to watch social media and news all the time and share what they learned with their teams. IKEA used Sprink...lr’s platform to get real-time insights and alerts about their brand. The solution helped them spot trends and possible problems early. Now, IKEA can see how their brand is doing around the world and share clear reports with their teams.

Modern Marketing and Advertising

Peers used Sprinklr Marketing for advertisement and content management

Sprinklr Marketing Competitors

More Sprinklr Marketing Alternatives...

Sprinklr Marketing Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.21/5 ★ Read Reviews (4)
Analytics	4.69/5 ★ Read Reviews (25)
Custom Reports	4.39/5 ★ Read Reviews (67)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.21/5 ★ Read Reviews (4)
Analytics	4.69/5 ★ Read Reviews (25)
Custom Reports	4.39/5 ★ Read Reviews (67)

Sprinklr Marketing Integrations

Sprinklr Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.19/5 ★

Read Reviews (36)

Data Export

3.82/5 ★

Read Reviews (25)

Software Failure Risk Guidance

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Sprinklr Inc. News

Awards 17/06/2025

Sprinklr Wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards - Business Wire

Sprinklr won the 2025 CCW Excellence Award for Cloud-Based CX Solution of the Year. The recognition highlights Sprinklr Services AI-powered customer experience platform, which supports over 30 digital, social, and voice channels. The award cites innovation, measurable impact on customer satisfaction, operational efficiency, and advanced use of AI, analytics, and automation.

Financial 05/06/2025

Sprinklr (CXM) Reports Q1 Earnings: What Key Metrics Have to Say

Sprinklr reported first quarter revenue of $205.5 million. The earnings release highlights key financial metrics for the period, reflecting continued growth in the unified customer experience management software market.

Financial 28/05/2025

Sprinklr (CXM) to Release Quarterly Earnings on Wednesday - MarketBeat

Sprinklr (CXM) will announce its quarterly earnings results on Wednesday, providing insights into its financial performance for the recent period.

Financial 14/05/2025

Sprinklr Announces Date of First Quarter Financial Results - StreetInsider

Sprinklr will announce its first quarter financial results on a specified date. This update provides investors and stakeholders with the upcoming schedule for the company's financial disclosure.

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE