Sprinklr Social Overview
Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprinklr Social.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Sprinklr Social.
Sprinklr Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Social works with different mediums / channels such as Social Media.
Sprinklr Social's features include Dashboard, Personalization, Live Monitoring, etc. and Sprinklr Social support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Sprinklr Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel dat...a with Sprinklr data, customize their environment, and customize their reports — all things we couldn’t do with past solutions." - Lori Seaman
Sprinklr Social, Renderforest Video, InVideo, Walls.io, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Social
Top Industries
- Marketing and Advertising
- Restaurants
- Internet
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Sprinklr Social is popular in Marketing And Advertising, Restaurants, and Internet and is widely used by Large Enterprise, Mid Market, and Enterprise.
Comprehensive Insights on Sprinklr Social Use Cases
What makes Sprinklr Social ideal for Communication Management?
How does Sprinklr Social facilitate Engagement Management?
How efficiently Does Sprinklr Social manage your Content Management?
What makes Sprinklr Social ideal for Advertisement?
37+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Sprinklr Social solved their Social Media Marketing needs. Cuspera uses 3458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions. |
|
We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us. |
|
Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lori Seaman Director of Social Media and Digital Marketing for the CoE AAA |
When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions. |
|
Manolo Winkler Head of Global Social Media Acer |
We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us. |
|
Marco Toscano Director of Customer Experience Projects Denver International Airport |
Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Banking
|
Banking |
Case Study TSB BankRead More |
Construction
|
Construction |
Case Study TranscosmosRead More |
|
NA |
Case Study DTE EnergyRead More |
Video
AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Social
What is Sprinklr Social?
Sprinklr Social enables AI-powered listening and engaging on all social and messaging channels to provide better customer engagement at a reduced cost, increased revenues and manage brand risk.
Sprinklr Modern Sales & Engagement’s Listen feature enables engaging in all owned public digital conversations, explores topics, themes and keywords and enables crisis detection with AI-powered alerts and always-on notifications. The Triage feature detects language and sentiment to engage with customers better, and routes inbound messages to the right team based on keywords and AI models for understanding context.
The Engage feature enables the creation of content that sparks engagement across the social and messaging channels, publishes content ensuring adherence to brand guidelines and tone, and enables responses at scale with AI-supported suggestions to responses
What is Sprinklr Social used for?
What are the top features of Sprinklr Social?
Who uses Sprinklr Social?
What are Sprinklr Social alternatives?
Where is Sprinklr Social located?
Peers used Sprinklr Social for social media management and communication management
Sprinklr Social Competitors
Sprinklr Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
Software Failure Risk Guidance
?for Sprinklr Social
Overall Risk Meter
Top Failure Risks for Sprinklr Social
Sprinklr Inc. News
Sprinklr Announces New Integration with Bluesky for Insights and Publishing - Yahoo Finance
Sprinklr has announced a new integration with Bluesky for insights and publishing.
Sprinklr Named Leader in Forrester Wave 2024, Excels in AI and Social Suite Innovation - StockTitan
Sprinklr is recognized as a leader in the Forrester Wave 2024 for its AI and social suite innovations.
Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm - Business Wire
Sprinklr was named a leader in the Q4 2024 Social Suites Report by an independent research firm.
Sprinklr Inc. Feeds
Sprinklr (CXM): Strong Industry, Solid Earnings Estimate Revisions - Yahoo Finance
Sprinklr (CXM) is experiencing strong industry performance and has seen solid revisions in its earnings estimates.
Venke Sharma steps down as Global Product Strategy Head at Sprinklr - afaqs!
Venke Sharma has stepped down as the Global Product Strategy Head at Sprinklr.
Sprinklr Full Year 2025 Earnings: EPS Beats Expectations - Simply Wall St News
Sprinklr's full-year 2025 earnings report shows revenue of $796.4 million, an 8.7% increase from 2024, and net income of $121.6 million, up 137%. EPS rose to $0.47, exceeding analyst expectations. The U.S. segment contributed 54% of total revenue.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
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What Are the key features of Sprinklr Social for Social Media Management?