Staffbase Overview

Staffbase addresses the challenge of fragmented internal communication by offering a unified platform that integrates intranet, employee app, and email solutions. It streamlines workflows and enhances productivity by enabling organizations to connect with employees effectively, regardless of their location. With over 2,000 companies utilizing its solutions, Staffbase is trusted for its ability to cut through communication noise and drive organizational change. Notable use cases include DHL Express connecting 120,000 employees globally and Brussels Airlines engaging staff at high altitudes. This platform is designed to meet employees where they are, ensuring messages reach all levels, from office staff to factory floors.

Use Cases

Customers recommend Tracking & Monitoring Communications, Social Media Analytics, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Staffbase.

Other use cases:

  • Advertisement
  • Public Relations
  • Engaging And Following Up
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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Staffbase.

Staffbase Use-Cases and Business Priorities: Customer Satisfaction Data

Staffbase works with different mediums / channels such as E-Mail.

Staffbase's features include Alerts: Popups & Notifications, and Templates. and Staffbase support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Staffbase analytics capabilities include Custom Reports, and Analytics.

Staffbase, belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Staffbase enhances internal communications through a unified platform. Employee engagement and communication are optimized with its all-in-one solution.

Staffbase Customer wins, Customer success stories, Case studies

What makes Staffbase ideal for Tracking & Monitoring Communications?

DHL Group - Transportation & Logistics

DHL Group had 300,000 frontline workers without access to the company intranet. Many employees were left out of digital changes and needed a fast, easy solution. DHL used Staffbase to launch Smart Co...nnect, a digital platform for all 600,000 employees. Now, everyone can access company information and apps on any device. Over 406,000 users activated Smart Connect, with nearly 283,000 using it monthly. The new platform improved communication and employee experience across 220 countries.

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Fresca Group - Retail

Fresca Group had trouble keeping all employees informed, especially those without computer access. They used posters and leaflets, which were costly and outdated fast. They chose Staffbase to improve... communication and engagement. After launching the Grapevine app, they saw a 54% increase in employee engagement. Now, 82% of posts get user interactions and 85% of users viewed the most popular post. The app helped employees feel more connected and involved.

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DHL Group - Transportation And Logistics

Staffbase helped DHL Group connect 600,000 employees worldwide with the Smart Connect platform. Before, 300,000 frontline workers had no intranet access. Staffbase's solution gave all employees a sin...gle digital gateway on any device. DHL used a 4C engagement concept to drive adoption. Now, over 406,000 users are activated and 282,991 use it monthly. Staffbase unified communication, improved speed, and enabled personalized updates for every worker.

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VodafoneZiggo - Telecommunications

VodafoneZiggo used the Staffbase employee app to connect its field service technicians across the Netherlands. Before Staffbase, technicians relied on scattered channels and personal solutions, leadi...ng to poor information sharing and compliance risks. The company launched the Coco app in June 2019 to centralize communication and information. Six months after launch, over 80% of nearly 2,000 technicians adopted the app. This improved access to accurate, validated information and made technicians' jobs easier.

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The Social Hub - Hospitality

The Social Hub had problems with communication. Employees missed important emails and felt disconnected. They also could not track how well their messages worked. The company chose Staffbase to help ...with their rebranding and to improve communication. Staffbase made it easier for everyone to get updates and share news. After using Staffbase, 92% of employees registered and 75% used the platform every month. The company saw more visits and better engagement from staff.

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Transdev - Transportation

Staffbase helped Transdev connect its 6,900 employees across Australia and New Zealand. Many workers are frontline and do not use email. Staffbase made communication easy and fast. Transdev reached a...n 85% employee engagement rate and 89% satisfaction with the app. Engagement was 30% higher than the industry average. The platform reduced infrastructure costs and made sharing updates simple.

Read on →

Staffbase Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.29/5

Read Reviews (14)
Analytics

3.65/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.29/5

Read Reviews (14)
Analytics

3.65/5

Read Reviews (3)

Software Failure Risk Guidance

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for Staffbase

Top Failure Risks for Staffbase

Staffbase GmbH News

Product

Staffbase, the global leader in internal communications, launches Employee AI in France with the appointment of Emmanuelle Loye. | Staffbase

Staffbase has launched its AI-native Employee AI platform in France, marking its entry into the French market. This platform aims to transform employee experiences by automating processes, offering personalized experiences, and revitalizing communication. The launch is led by Emmanuelle Loye, who brings extensive experience from LinkedIn. Staffbase plans to expand its French team to enhance its market presence.

Executive

Press releases | Staffbase

Staffbase has appointed Dennis Jansen as Chief Legal Officer, effective November 1, 2025. This executive change signifies Staffbase's commitment to strengthening its leadership team as it continues to innovate in the AI-native employee experience platform space.

Partnership

Staffbase and Cornerstone partner to bring learning content to frontline workers | Staffbase

Staffbase and Cornerstone have formed a strategic partnership to deliver AI-powered learning solutions to frontline workers. This collaboration integrates Cornerstone's training content into the Staffbase Employee App, enhancing access to personalized learning for non-desk employees. Starting in 2026, over 100 shared customers, including DHL Group, will benefit from improved workforce agility and engagement through this integration.

Product

Staffbase unveils the first AI-native Employee Experience Platform - GlobeNewswire

Staffbase unveils the first AI-native Employee Experience Platform - GlobeNewswire

Staffbase GmbH Profile

Company Name

Staffbase GmbH

Company Website

//staffbase.com

HQ Location

505, 460 Doyle Ave., Kelowna, British Columbia V1Y 0C2, CA

Employees

501-1000

Social

Financials

SERIES E