Statuspage Overview

Statuspage by Atlassian is the top status and incident communication tool. It keeps customers and employees informed during downtime, building trust and cutting support costs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Statuspage.

Other use cases:

  • Knowledge Management
  • Onboarding
  • Contract Management
  • Digital Signature
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Statuspage.

Other priorities:

  • Improve Internal Communications
See all business priorities See less business priorities

Statuspage Use-Cases and Business Priorities: Customer Satisfaction Data

Statuspage works with different mediums / channels such as Website. Chat. E-Mail etc.

Statuspage's features include Alerts: Popups & Notifications, Templates, and Ticketing. and Statuspage support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Statuspage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Notifications can be sent out for the creation and resolution of real-time or scheduled incidents, incident updates, publishing of postmortems, and component status changes...." Peer review

Statuspage, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Statuspage

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Statuspage is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Mid Market, Small Business, and Large Enterprise.

Statuspage Customer wins, Customer success stories, Case studies

What benefits does Statuspage offer for Helpdesk Management?

What Are the key features of Statuspage for Communication Management?

How can Statuspage enhance your Collaboration process?

What solutions does Statuspage provide for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well Statuspage solved their Help Desk needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

 

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Lumen

Lumen used Atlassian cloud to improve productivity and team happiness. The company adopted agile methods with Atlassian tools. This helped teams work better together. Employees felt more joy at work.... Productivity increased after moving to the cloud.

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Dropbox - Information Technology And Services

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Doodle - Internet

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Mercedes-Benz - Automotive

Atlassian cloud helps Mercedes-Benz reduce IT maintenance. The team spends less time on system upkeep. They focus more on delivering value. The cloud solution streamlines workflows. Mercedes-Benz ben...efits from improved efficiency. The move brings more value to their business.

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Roblox - Internet

Atlassian cloud helps Roblox work better together. The team uses Atlassian tools to improve how they share ideas and finish projects. Collaboration is easier and faster. Delivery of new features is m...ore reliable. Roblox sees better teamwork and smoother project flow with Atlassian cloud.

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Intro to Atlassian's Statuspage

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Peers used Statuspage for helpdesk management and communication management

Statuspage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Statuspage

Overall Risk Meter

Low Medium High

Top Failure Risks for Statuspage

Atlassian US, Inc News

M&A

Atlassian Completes Acquisition of The Browser Company of New York - Business Wire

Atlassian has entered into a definitive agreement to acquire The Browser Company of New York for approximately $610 million. This acquisition aims to develop an AI-powered browser optimized for knowledge workers using SaaS applications. The transaction is expected to close in the second quarter of fiscal year 2026, pending regulatory approvals.

Product

Social enterprise discounts: Atlassian tools for impact teams

Atlassian has expanded its support for social impact teams by offering discounts and support programs to social enterprises. Eligible teams can access Atlassian's tools at 50-75% off and participate in free support programs. The initiative aims to enhance the efficiency of teams working towards positive social, economic, and environmental outcomes.

Product

Atlassian gives Rovo AI a major upgrade and developers new tools

Atlassian has significantly upgraded its AI assistant, Rovo, enhancing its capabilities and integrating it into more products like Jira and Bitbucket. New features include a collaborative Canvas, personal memory, and over 100 skills. The Rovo Dev suite aids developers with AI-powered tools, automating tasks like code reviews and bug fixes. These updates aim to deepen AI integration into enterprise workflows.

Product

Introducing Databricks Query Runner: Transforming data into insight - Work Life by Atlassian

Atlassian has launched the Databricks Query Runner, an AI-powered tool integrated with Databricks, enabling users to access real-time data insights within Atlassian Rovo. This tool allows users to query data using natural language, facilitating instant insights without SQL expertise. It enhances data-driven decision-making across teams, with enterprise-grade security. The Databricks Connector, enhancing data search capabilities, will be available later this year.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE