Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns." - Chanelle Leslie

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Talkable Customer wins, Customer success stories, Case studies

What makes Talkable ideal for Referral Management?

How efficiently Does Talkable manage your Loyalty Management?

How efficiently Does Talkable manage your Campaign Management?

Why is Talkable the best choice for Sending & Publishing Communications?

How can Talkable optimize your Promotion Management Workflow?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida
We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
CUSTOMERS TESTIMONIALS
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida
We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen

RhinoShield - Consumer Electronics - Medium

Talkable helped RhinoShield launch referral marketing campaigns in just 13 business days. RhinoShield saw a 77.8x improvement in referral program performance compared to their previous vendor. Referr...al traffic now converts at 17.3%. Referrals generate 3.9% of monthly revenue. Talkable's platform made campaign setup fast and easy for RhinoShield.

Read on →

Full Focus Planner - Consumer Goods - Medium

Talkable's email capture tool helped Full Focus Planner grow its contact list and boost sales. The brand switched from another provider to Talkable for better technology and design. They saw a 70% in...crease in conversions, 2.5X more revenue, and 38% higher average order value. Features included faster page load, targeted pop-ups, and a sleek design. The marketing team tracked results easily in the Talkable dashboard.

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Colibri Group - Education

Talkable referral programs helped Colibri Group boost revenue by up to 20% from referrals. Colibri used Talkable to launch campaigns across seven niche education sites. The program delivered 3.5X ROI... and doubled year-over-year referral revenue. Real Estate Express saw a 10% higher advocacy rate and 40% more revenue during holiday campaigns. Allied Schools achieved a 17.7% advocacy rate and 81% conversion rate, far above benchmarks.

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A leading retail company (apparel) - Apparel & Fashion

Talkable helped a leading apparel retailer get more omnichannel customers. The company wanted to drive both in-store and online sales. Talkable used referral marketing and geo-targeted campaigns. 29%... of new customers redeemed offers in stores. 80% bought in-store within 6 months. 57% shopped both online and in-store. The solution used omnichannel data and bar code coupons for easy redemption.

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WHOOP - Health, Wellness And Fitness

Talkable helped WHOOP launch a referral program in just 10 business days. The program offered a free month to advocates and $30 off to referred friends. Referral campaigns now drive over 10% of new s...ubscription sign-ups for WHOOP. This approach gave WHOOP a scalable, cost-effective way to grow its subscriber base. WHOOP used both website and mobile app channels for the campaign.

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ByHeart - Consumer Goods

Talkable helped ByHeart launch a fully customized referral program just 2 days before Black Friday. ByHeart wanted to boost sales, maximize profits, and deepen customer relationships during the busy ...shopping season. Talkable's platform enabled fast onboarding, campaign segmentation, and strategic rewards. The program focused on customer loyalty and reducing acquisition costs. ByHeart praised Talkable for constant support and delivering meaningful results quickly.

Read on →

How does referral marketing work

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Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A