Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-...commerce strategy." - Zach Alexander

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Talkable Use Cases

How does Talkable address your Referral Management Challenges?

How can Talkable enhance your Loyalty Management process?

How does Talkable address your Campaign Management Challenges?

What benefits does Talkable offer for Sending & Publishing Communications?

How does Talkable address your Promotion Management Challenges?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research
Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
CUSTOMERS TESTIMONIALS
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research
Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen

Case Studies

Apparel & Fashion

CASE STUDY Outdoor Research

Talkable helped Outdoor Research grow with a referral program for their PRO community. The goal was to get more PRO sign-ups and online sales. Talkable set up two campaigns: one for PRO members to re...fer new influencers, and one for non-members to refer new buyers. They tested offers, channels, and rewards. Using email as the main sharing tool raised the advocacy rate by 8% and boosted referral conversion by 29%. Mobile SMS sharing led to 7% more site visits and 11% more purchases. The program delivered a 600% ROI, a 17% advocacy rate, and 7% higher lifetime value for referred customers.

Read more →
Research

CASE STUDY James Allen

Talkable helped James Allen improve their referral program. James Allen wanted better rewards and more customer engagement. Talkable added new reward options and gamified the referral process. Facebo...ok and Google login increased signups by 8%. The progress tracker led to 30% more purchases. Limited-time offers boosted site visits from referred friends by 62%. The program's advocacy rate reached 15% and ROI hit 100x.

Read more →

CASE STUDY Soko Glam

Talkable helped Soko Glam improve its referral program. Soko Glam used Talkable's Reporting Suite to run A/B tests and boost customer acquisition. Changing email sender fields and layouts increased e...mail-driven customer acquisition by 10%. Removing Twitter as a share option led to 15% more purchases. Adding a persistent banner for referred friends increased their purchase rate by 34%. Soko Glam gained better visibility and control over its referral campaigns.

Read more →
Consumer Goods

CASE STUDY Theorem

Talkable Influencers helped Theorem boost its referral marketing. Theorem used the platform to let hair specialists share their names for customer referrals. This made it easy for specialists to prom...ote Theorem products. New customer visits to Theorem's website rose by 22%. Purchases from new customers increased by 51%. Specialists saw over 50% more conversions, growing their businesses.

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Education

CASE STUDY Colibri Group

Talkable referral programs helped Colibri Group boost revenue by up to 20% from referrals. Colibri used Talkable to launch campaigns across seven niche education sites. The program delivered 3.5X ROI... and doubled year-over-year referral revenue. Real Estate Express saw a 10% higher advocacy rate and 40% more revenue during holiday campaigns. Allied Schools achieved a 17.7% advocacy rate and 81% conversion rate, far above benchmarks.

Read more →
Research

CASE STUDY Pura Vida

Talkable helped Pura Vida boost sales using its referral platform. Pura Vida wanted to stop unauthorized purchases and improve referral sales. Talkable used fraud prevention and campaign optimization... to help. Pura Vida now gets 12% of total sales revenue from referrals. The platform also stopped unauthorized transactions. The CEO praised Talkable for its fraud prevention and results.

Read more →

Video

How does referral marketing work

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Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A