Tatvam Insights Overview

Tatvam tackles the challenge of understanding customer sentiment by offering a comprehensive Voice of the Customer platform. It aggregates and analyzes data from social media, online reviews, and survey responses. This tool helps businesses pinpoint customer preferences and pain points, enabling more informed decision-making. By centralizing feedback from diverse sources, Tatvam provides actionable insights that can enhance customer experience strategies. Whether it's refining a product or improving service delivery, Tatvam's platform offers businesses a clearer view of customer needs and expectations.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Communication Management, as the business use cases that they have been most satisfied with while using Tatvam Insights.

Other use cases:

  • Trade Show Marketing
  • Campaign Management
  • Competitive Intelligence
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Business Priorities

Improve Digital And Social Presence and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Tatvam Insights.

Other priorities:

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Tatvam Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Tatvam Insights works with different mediums / channels such as Social Media. E-Mail. Games etc.

Tatvam Insights's features include Feedback Surveys. and Tatvam Insights support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Tatvam Insights analytics capabilities include Custom Reports, and Analytics.

Tatvam Insights, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!

Comprehensive Insights on Tatvam Insights Use Cases

What Are the key features of Tatvam Insights for Customer Feedback Management?

What benefits does Tatvam Insights offer for Rating And Review Management?

How can Tatvam Insights enhance your Communication Management process?

Case Studies

Entertainment

CASE STUDY Tripwire Interactive

Tatvam Analytics helped Tripwire Interactive manage player feedback for their game Maneater. Tripwire faced challenges collecting and analyzing large volumes of player comments across many platforms.... Tatvam gathered and analyzed feedback in real time, letting the team track issues, measure sentiment, and report to stakeholders. The solution made it easier to spot top issues, confirm community reports, and prioritize fixes. Stakeholders gained confidence in decisions, and the team improved engagement and response speed.

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CASE STUDY Tripwire Interactive

Tripwire Interactive Leverages Tatvam Analytics for Smarter Community Management

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Transportation/Trucking/Railroad

CASE STUDY Hartsfield-Jackson Atlanta International Airport

Tatvam improved passenger experience at Hartsfield-Jackson Atlanta International Airport, managing feedback from over 107 million passengers annually to optimize service operations and drive brand lo...yalty.

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Transportation/Trucking/Railroad

CASE STUDY Hartsfield-Jackson Atlanta International Airport

Tatvam helped Hartsfield-Jackson Atlanta International Airport improve passenger experience. The airport struggled to collect and analyze feedback from many sources, missing out on insights and reven...ue. Tatvam's voice of the customer platform gathered and analyzed feedback from kiosks, surveys, social media, and review sites in one place. Staff could now see real-time insights, monitor sentiment, and make informed decisions. The airport increased customer engagement and gained access to real-time passenger experience data.

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Entertainment

CASE STUDY Georgia Aquarium

Tatvam improved the guest experience at the Georgia Aquarium, leading to optimized service operations and increased brand loyalty.

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Entertainment

CASE STUDY Georgia Aquarium

Tatvam helped Georgia Aquarium improve guest experience by analyzing visitor feedback from online reviews and social media. The aquarium used Tatvam to identify overcrowding as the main issue affecti...ng satisfaction. They made changes to manage crowds and monitored results with Tatvam. Over nine months, visitor satisfaction scores increased, negative reviews about crowding dropped, attendance rose by 20%, and revenue grew by 15%.

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Tatvam Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (15)
Analytics

3.95/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (15)
Analytics

3.95/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Tatvam Insights

Top Failure Risks for Tatvam Insights

Tatvam Insights Profile

Company Name

Tatvam Insights

Company Website

https://www.tatvaminsights.com/

HQ Location

5755 North Point PKWY, Suite 38, Alpharetta, GA 30022

Employees

2-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE