TelTel.lv Overview

TelTel offers a suite of telecom solutions tailored for contact centers, focusing on automated voice and SMS communication. Businesses can leverage TelTel's voice and SMS API to enhance customer interactions, while the VOIP/SIP trunking ensures reliable call handling. The platform supports AI-powered call centers, allowing teams to manage high call volumes efficiently. Users can increase service quality and call duration, benefiting from features like DID numbers and SMS solutions. TelTel's software supports remote work, enabling calls directly from the browser, which is ideal for distributed teams. Integration options further enhance its utility, making it adaptable to various business needs.

Use Cases

Customers recommend Call Recording, Helpdesk Management, Relationship Management, as the business use cases that they have been most satisfied with while using TelTel.lv.

Other use cases:

  • Collaboration
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using TelTel.lv.

TelTel.lv Use-Cases and Business Priorities: Customer Satisfaction Data

TelTel.lv works with different mediums / channels such as Phone Calls.

TelTel.lv's features include Recording. and TelTel.lv support capabilities include 24/7 Support, AI Powered, Email Support, etc. also TelTel.lv analytics capabilities include Custom Reports, and Analytics.

Reviews

"...TelTel is a company that creates and develops modern call center systems, which are of high quality, convenient, and reliable...." Peer review

TelTel.lv, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Teltellv enables rapid call center setup with predictive and auto dialers. Incoming calls are queued with hold music and routed to available operators.

Popular Business Setting

for TelTel.lv

Top Industries

  • Professional Training & Coaching

Popular in

  • Enterprise
  • Small Business

TelTel.lv is popular in Professional Training & Coaching, and is widely used by Enterprise, and Small Business,

Comprehensive Insights on TelTel.lv Use Cases

Why is TelTel.lv the best choice for Helpdesk Management?

TelTel.lv Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5

Read Reviews (1)
Custom Reports

3.73/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5

Read Reviews (1)
Custom Reports

3.73/5

Read Reviews (5)

Software Failure Risk Guidance

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for TelTel.lv

Top Failure Risks for TelTel.lv

SIA Teltel. Profile

Company Name

SIA Teltel.

Company Website

https://www.teltel.lv/v2/

HQ Location

Latvia

Employees

NA

Financials

NA