Teradata Vantage Customer Experience Overview

Discover comprehensive insights into Teradata Vantage Customer Experience, the leading Customer Journey and Experience platform. Learn more about product features, capabilities and expert reviews based on 5 insights and explore use-cases showcasing how Teradata Vantage Customer Experience enhances Engagement management and drives growth.

Here's the scoop on Teradata Vantage Customer Experience! We've gathered over 5 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Teradata Vantage Customer Experience, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Teradata Vantage Customer Experience is right for your needs? Our Cuspera AI engine can evaluate how Teradata Vantage Customer Experience fits your specific business needs, industry, and context. Get your personalized assessment report today.

Teradata Vantage Customer Experience supports business activities such as:

  • Engagement Management
  • Communication Management

It can help manage these activities if you use Offline and On Premises for these needs.

Teradata Vantage Customer Experience Financial Services Vertical is its biggest customer base.

Reviews

"...Teradata Customer Interaction Manager (CIM) supports an integrated, enterprise approach to planning, developing, and managing your customer communications across multiple channels, product lines, and business locations...." Peer review

Teradata Vantage Customer Experience Reviews

22 buyers and buying teams have used Cuspera to assess how well Teradata Vantage Customer Experience solved their Customer Journey and Experience needs. Cuspera uses 5 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Use Cases

Peers recommend Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Teradata Vantage Customer Experience.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Offline and On Premises

3.88/5 ★

Read Reviews (2)

"...Teradata Customer Interaction Manager (CIM) supports an integrated, enterprise approach to planning, developing, and managing your customer communications across multiple channels, product lines, and business locations...."
Communication Management with Offline and On Premises

3.88/5 ★

Read Reviews (2)

"...Teradata Customer Interaction Manager (CIM) supports an integrated, enterprise approach to planning, developing, and managing your customer communications across multiple channels, product lines, and business locations...."
PEER EXPERIENCES
Engagement Management with Offline and On Premises

3.88/5 ★

Read Reviews (2)

"...Teradata Customer Interaction Manager (CIM) supports an integrated, enterprise approach to planning, developing, and managing your customer communications across multiple channels, product lines, and business locations...." Peer review
Communication Management with Offline and On Premises

3.88/5 ★

Read Reviews (2)

"...Teradata Customer Interaction Manager (CIM) supports an integrated, enterprise approach to planning, developing, and managing your customer communications across multiple channels, product lines, and business locations...." Peer review

Customer Stories

American Airlines - Transportation/trucking/railroad

Teradata VantageCloud on Microsoft Azure helps American Airlines manage data and analytics for business-critical operations. The airline uses the platform to make faster decisions, reducing analysis ...time from up to 30 days to just 12-24 hours. During the pandemic, American Airlines used data to identify and staff new popular destinations. By 2025, the airline aims to save 50 million gallons of jet fuel, cutting costs and reducing its carbon footprint. This benefits the environment, customers, and the business.

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New York Football Giants - Media And Entertainment

Teradata VantageCloud Lake helps the New York Football Giants use data to improve fan engagement. The team uses ClearScape Analytics for cluster modeling and segmentation. They identify different typ...es of fans and target them with personalized messages. The solution helps the Giants understand ticket buying and merchandise behaviors. This leads to better marketing and a stronger fan experience.

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Sicredi - Financial Services

ClearScape Analytics helped Sicredi process AI and machine learning models 25 times faster than before. Sicredi used to rely on Databricks, which took over two hours for income classification modelin...g. With Teradata VantageCloud on AWS, Sicredi unified and secured its data, reducing costs and improving speed. The new solution led to $650,000 in potential annual cost savings, a 29% increase in limits consumption, and a 32% increase in clients with income prediction.

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The Lottery Corporation - Entertainment

Teradata VantageCloud and ClearScape Analytics help The Lottery Corporation use AI to deliver personalised lottery experiences. The company uses customer data to create targeted offers and improve ma...rketing efficiency. AI models also support early intervention to reduce gambling harm. ModelOps enables fast model updates and strong governance. These tools increase customer engagement and support safer play.

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The Very Group - Retail

Teradata VantageCloud and AWS generative AI tools helped The Very Group speed up product copywriting. The company used to take 30 minutes to write a product description. Now, it takes just three minu...tes. This 10x improvement lets copywriters focus on higher-value work. Better product descriptions also reduce returns and boost customer satisfaction. The solution supports over 120,000 product listings and 2,000 brands.

Read more →

Based on peer insights

Cuspera recommends Teradata Vantage Customer Experience for

Use Cases Engagement Management , Communication Management
Medium Offline, On Premises
Industries Financial Services, Retail, Media Production

Popular Business Setting

for Teradata Vantage Customer Experience

Top Industries

  • Financial Services
  • Retail
  • Media Production

Popular in

IT and Other Capabilities

for Teradata Vantage Customer Experience

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.88/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Teradata Vantage Customer Experience

Top Failure Risks for Teradata Vantage Customer Experience

Vendor Profile Details

Company Name

Teradata

Company Website

https://www.teradata.com/

HQ Location

17095 Via Del Campo San Diego, CA 92127 US

Employees

10001+

Social

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Financials

IPO