TestComplete Overview

TestComplete by SmartBear Software tests mobile, web, and desktop applications. A free trial of TestComplete can be tried.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Knowledge Management, as the business use cases that they have been most satisfied with while using TestComplete.

Other use cases:

  • Call Recording
  • Engagement Management
  • Workflow Management
  • Customer Case Management
  • Contract Management
  • Competitive Intelligence
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TestComplete.

Other priorities:

  • Scale Best Practices
See all business priorities See less business priorities

TestComplete Use-Cases and Business Priorities: Customer Satisfaction Data

TestComplete works with different mediums / channels such as User Generated Content. Blogs. and Phone Calls.

TestComplete's features include Recording, Personalization, and Widgets. and TestComplete support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also TestComplete analytics capabilities include Analytics, and Custom Reports.

Reviews

"...As a major element of the flagship product is the interface, we needed a testing solution that could interact cleanly with visual elements, the way an end user would interact with them...." Peer review by Verified User, Director in Research & Development, Computer Software

TestComplete, Asodesk, SoapUI, Forms on Fire platform, CallHub, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TestComplete

Top Industries

  • Computer Software
  • Information Technology and Services
  • Real Estate

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

TestComplete is popular in Computer Software, Information Technology And Services, and Real Estate and is widely used by Enterprise, Mid Market, and Large Enterprise.

TestComplete Customer wins, Customer success stories, Case studies

What benefits does TestComplete offer for Helpdesk Management?

How can TestComplete enhance your Onboarding process?

How can TestComplete enhance your Knowledge Management process?

11 buyers and buying teams have used Cuspera to assess how well TestComplete solved their Mobile Marketing needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

L3Harris Technologies - Technology - technology

L3Harris Technologies needed to manage over 300 projects at once. They faced challenges with different release schedules and needed to track both automated and manual tests. They also wanted to conne...ct testing with Jira for better traceability and reporting. L3Harris chose Zephyr Enterprise to improve the quality, speed, and process of their testing. This helped them manage many projects and testing methods from one tool.

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Aras Corporation - Computer Software - computer software

Aras Corporation needed to test the scalability and performance of its enterprise application. They chose ReadyAPI from SmartBear after evaluating several products. The team liked ReadyAPI for its co...mpany stability, cost, technology stack, and ease of use. SmartBear supported Aras during the evaluation and implementation. The project focused on education and building the right infrastructure. ReadyAPI helped Aras reach its goals faster and improve customer satisfaction.

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Center for Sustainable Energy - Non Profit Organization Management - Non-Profit Organization Management

Zephyr helped Center for Sustainable Energy automate frontend regression testing with AI-powered no-code automation. The small QA team achieved 90% coverage, freeing time to focus on backend verifica...tion. They expanded bandwidth to handle four new client requests while supporting eight existing clients. Automation improved productivity, enabling the team to launch a new product and manage multiple requirements. Zephyr enabled easy test case sharing and collaboration across teams.

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A large fast-food restaurant chain - Restaurants - Restaurants

BugSnag helped a large fast-food restaurant chain improve app stability and user experience. The company switched from a major APM vendor to BugSnag for better performance monitoring. Developers fixe...d bugs faster and identified latency issues that affected customers. BugSnag's breadcrumbs and filtering features made it easier to diagnose and resolve problems. The result was more stable iOS and Android apps, meeting SLAs and keeping customers happy.

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NISC - Information Technology And Services - Information Technology and Services

Swagger helped NISC cut QA testing time by 25%. NISC replaced static PDFs with a single source of truth for API documentation. The interactive "Try it now" feature improved requirements validation. S...wagger and AWS integration enabled faster feedback and reduced rework. Members now have a better experience with real-time API access.

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The RAC - Automotive - automotive

Zephyr helped The RAC automate regression testing with AI-powered, no-code tools. The team reduced testing cycles from 90 minutes to 20 minutes. Non-technical testers created automated test suites wi...thout coding. The solution removed fragile locators, making tests more stable. Testers now focus on new features instead of repetitive tasks. The RAC improved test reliability and saved time and money.

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TestComplete - working with GIT Repositories and Azure

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Frequently Asked Questions(FAQ)

for TestComplete

What is TestComplete?

TestComplete is an Automated UI testing that helps cover from device cloud to packaged apps. It ensures the quality of the application without sacrificing speed or agility with an easy-to-use, GUI test automation tool.

It helps in automating UI testing across a wide range of desktop applications, including .Net, Java, WPF and Windows 10. Create reusable tests for all web applications including modern JavaScript frameworks like React and Angular on 2050+ browser and platform configurations, also create and automate functional UI tests on physical or virtual iOS and Android devices.

Features include Building automated UI tests, Saving time creating and maintaining tests by accurately identifying dynamic UI elements, Data-driven testing, Automated test reporting and analysis, Keyword-driven testing, Free training and support and more.

What is TestComplete used for?

TestComplete is a Mobile Marketing Software mainly used by its customers to Improve Efficiency and Enhance Customer Relationships by Helpdesk Management, Onboarding and Knowledge Management .

What are the top features of TestComplete?

Recording, Personalization and Widgets are some of the top features of TestComplete.

Who uses TestComplete?

TestComplete is used by Computer Software, Information Technology And Services and Real Estate among other industries.

What are TestComplete alternatives?

Asodesk, SoapUI, Forms On Fire Platform and CallHub are popular alternatives for TestComplete.

Where is TestComplete located?

TestComplete is headquartered at Somerville, MA.
lightning

Peers used TestComplete for helpdesk management and onboarding

TestComplete Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (3)
Analytics

3.96/5 ★

Read Reviews (13)
Custom Reports

3.24/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (3)
Analytics

3.96/5 ★

Read Reviews (13)
Custom Reports

3.24/5 ★

Read Reviews (46)

Software Failure Risk Guidance

?

for TestComplete

Overall Risk Meter

Low Medium High

Top Failure Risks for TestComplete

SmartBear Software Inc News

Product

SmartBear fills honeypot of AI-ready API governance

SmartBear has enhanced its Swagger suite with new capabilities for API governance and validation, addressing the challenges of AI-driven development. Key updates include a revamped Swagger Catalogue for improved API visibility and governance, Swagger Contract Testing for continuous validation, and expanded support for multiple protocols. These innovations aim to ensure application integrity and compliance in AI-accelerated environments.

Read more →
Product

SmartBear Delivers New Swagger Capabilities to Elevate API Governance ...

SmartBear has introduced new Swagger capabilities to enhance API governance and quality in AI-driven development. The updates include a revamped Swagger Catalog for improved API visibility and governance, Swagger Contract Testing with drift detection for continuous validation, and expanded multi-protocol support. These innovations aim to maintain application integrity and compliance as AI accelerates software development.

Read more →
Product

SmartBear Delivers AI Enhancements Across Software Application Testing Lifecycle

SmartBear has introduced AI enhancements to its software testing suite, including API testing, UI test automation, and test management. These updates, part of the SmartBear Application Integrity Core, aim to improve testing speed and reliability amid rapid AI-driven code creation. Key features include agentic capabilities in Reflect, natural-language queries in Zephyr, and AI-based enhancements in ReadyAPI and TestComplete, supporting enterprise governance and compliance.

Read more →
Product

SmartBear Delivers AI-Enhancements Across Entire Software Application ...

SmartBear has introduced AI enhancements across its software application testing lifecycle, including API testing, UI test automation, and test management. The updates feature agentic capabilities in Reflect, natural-language queries in Zephyr, and AI-based improvements in ReadyAPI and TestComplete. These advancements aim to accelerate testing processes and adapt to the fast-paced AI-driven development environment.

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SmartBear Software Inc Profile

Company Name

SmartBear Software Inc

Company Website

https://smartbear.com/

HQ Location

Somerville, MA

Employees

251-500

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Financials

PRIVATE