Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Easy to create templates and fast to send out messages...." Peer review by Verified Reviewer, Consumer Services

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Text Request Customer wins, Customer success stories, Case studies

How does Text Request address your Communication Management Challenges?

What makes Text Request ideal for Engaging And Following Up?

How can Text Request optimize your Contact List Management Workflow?

What makes Text Request ideal for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Ziebart - Automotive

Ziebart, a legacy brand in the automotive industry, needed to improve communication with customers. They implemented Text Request to offer appointment reminders and confirmations via text. The integr...ation with their point-of-sales system was seamless, and franchisees found it easy to adopt. Customers appreciated the convenience of instant notifications, and franchisees reported positive feedback. The solution helped Ziebart reduce phone calls and focus more on customer service.

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Gino Ward Farmers Insurance Agency - Insurance

Gino Ward Farmers Insurance Agency faced challenges in reaching clients, often requiring 10 to 12 contact attempts. They used Text Request to streamline communications, using text templates and autom...ated messages for client interactions. This approach helped them manage day-to-day conversations, onboard new leads, and win back previous clients. As a result, they saw improved response rates, streamlined workflows, and increased client retention.

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Agency MVP - Insurance

Agency MVP needed a business texting partner to manage 10DLC registration for their insurance agents. They partnered with Text Request because many agents were already using it, and its open SMS API ...allowed easy integration. The integration helps agents follow up with leads, ensuring no opportunities are missed. As a result, Agency MVP clients close 57% more deals using Text Request's SMS tools.

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Credilife - Financial Services

Credilife needed a texting platform that integrated with HubSpot for their credit and financial wellness counseling services. They chose Text Request because it allowed users to respond to texts and ...update records in HubSpot. Credilife automated weekly reminder texts and added an SMS Chat widget to their website. This improved customer service by consolidating communication and making it easier for clients to respond to texts.

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The University of Tennessee at Chattanooga Athletics - Sports

The University of Tennessee at Chattanooga Athletics faced challenges with email marketing as fewer emails were being opened and more ended up in spam. They wanted to engage fans through texting, a c...hannel where fans are more active. They used Text Request to engage fans during events like the Southern Scuffle wrestling tournament, collecting contact info through keywords. This approach led to 126 new SMS subscribers. Now, they have almost 500 engaged SMS subscribers, allowing them to reach a broader audience and organize contacts efficiently for targeted communication.

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NeighborImpact - Non Profit Organization Management

NeighborImpact needed a reliable way to send weather reports to their team. They used Text Request to share updates internally and with clients. The software helped them communicate effectively with ...their staff and clients, especially during emergencies. All departments now use Text Request for various purposes, like updating client information and advertising workshops. The tool increased response times and made communication smoother for everyone involved.

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lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

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Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE