TextUs Overview
TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.
Use Cases
Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.
TextUs Use-Cases and Business Priorities: Customer Satisfaction Data
TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.
TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.
Reviews
"Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future." - Nikkole Liesse
Peer review evidence (same sources as the product rating summary)
"...Benefits Native Mobile Apps TextUs empowers you to manage and send text messages from mobile and desktop devices...." Peer review from Featured Customers
"...As a recruiter, I still call candidates first, but I follow up with a text and I have seen a huge increase in responses...." Peer review by User
"...Seamlessly managed multiple conversations among team members while working remotely during the pandemic...." Case Study Ochsner Health
TextUs, Slicktext, Attentive, DialMyCalls, Mobiniti, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.
Popular Business Setting
for TextUs
Top Industries
- Hospital & Health Care
- Education
- Financial Services
Popular in
- Mid Market
- Enterprise
- Small Business
TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.
TextUs Customer wins, Customer success stories, Case studies
How efficiently Does TextUs manage your Communication Management?
How does TextUs address your Engagement Management Challenges?
What solutions does TextUs provide for Conversion Management?
11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse |
|
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia |
|
TextUs improves my own response rate, too. I may not always be on email or checking my voicemail, but I always have the TextUs app open on my computer screen. Because of TextUs, my nurses know I'm always available to them. Testimonial By David McKenzie |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nikkole Liesse Executive Director UNLV Lee Business School |
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse |
|
Clay Wyllia Associate Director of Communication & Engagement NorthWest Arkansas Community College (NWACC) |
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia |
|
David McKenzie Director of Talent Advisory LiquidAgents Healthcare |
TextUs improves my own response rate, too. I may not always be on email or checking my voicemail, but I always have the TextUs app open on my computer screen. Because of TextUs, my nurses know I'm always available to them. Testimonial By David McKenzie |
TextUs: The leading messaging platform for businesses
Frequently Asked Questions(FAQ)
for TextUs
What is TextUs?
TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.
The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.
TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.
What is TextUs used for?
What are the top features of TextUs?
Who uses TextUs?
What are TextUs alternatives?
Where is TextUs located?
Peers used TextUs for communication management and engagement management
TextUs Competitors
TextUs Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
Software Failure Risk Guidance
?for TextUs
Overall Risk Meter
Top Failure Risks for TextUs
TextUs, Inc. News
Business SMS Is No Longer Just a Campaigns Channel TextUs Builds for the Full SaaS Revenue Funnel
TextUs is enhancing its business text messaging platform to support SaaS companies in using SMS as a full-funnel revenue channel. The platform now offers capabilities similar to CRM and automation tools, reflecting a shift from SMS as a simple broadcast tool to a core go-to-market strategy. According to TextUs's report, 79% of SMS users find it more effective than email, with response rates over 56%.
TextUs Survey of 763 Revenue Professionals Finds SMS Response Rates Top ...
TextUs released its 2026 SMS Engagement + Benchmark Report, revealing that SMS response rates average 34.7%, significantly outperforming email. The report highlights that integrating SMS with CRM nearly triples performance, and AI usage enhances SMS effectiveness. Despite high potential, SMS adoption in key funnel stages remains low. The report provides industry-specific benchmarks and is available for download on TextUs's website.
TextUs Releases AI-Powered SMS with Smart Delivery, Combining AI ...
TextUs has launched Smart Delivery, an AI-powered SMS system that enhances message deliverability and compliance. It uses AI to detect and optimize message content, ensuring compliance and improving performance. Smart Delivery automatically manages risks and rewrites messages to prevent blocking, offering a seamless experience for users. This new feature is now available to TextUs customers.
TextUs Releases AI-Powered SMS with Smart Delivery, Combining AI ...
TextUs has launched Smart Delivery, an AI-powered SMS system that enhances message deliverability, performance, and compliance. It uses AI to detect and mitigate risks in real-time, optimizing messages for compliance and effectiveness. Smart Delivery automates message quality control, ensuring high-performing texts reach recipients. This innovation aims to improve SMS communication by integrating AI into the messaging workflow.
TextUs, Inc. Profile
Company Name
TextUs, Inc.
Company Website
//textus.comHQ Location
Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL
Employees
11-50
Social
Financials
SERIES C
What makes TextUs ideal for Social Media Analytics?