TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
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TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball." - Clay Wyllia

TextUs, Slicktext, Attentive, DialMyCalls, Call-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on TextUs Use Cases

What solutions does TextUs provide for Communication Management?

How efficiently Does TextUs manage your Engagement Management?

How does TextUs address your Conversion Management Challenges?

Why is TextUs the best choice for Social Media Analytics?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
TextUs testimonial

Clay Wyllia

Associate Director of Communication & Engagement

NorthWest Arkansas Community College (NWACC)
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson
CUSTOMERS TESTIMONIALS
TextUs testimonial

Clay Wyllia

Associate Director of Communication & Engagement

NorthWest Arkansas Community College (NWACC)
Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia
TextUs testimonial

Shelley Richardson

Administrator

Temp Talent
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson

Case Studies

CASE STUDY The Judge Group

TextUs helped The Judge Group improve candidate recruitment with personalized SMS communication. The Judge Group faced unreliable email and voicemail channels and needed a faster, more direct way to ...reach candidates. TextUs enabled them to send over 40,000 monthly outbound texts, use 150+ templates, and monitor analytics for best practices. The platform delivered a 40% candidate response rate and an 8.5-second response time. Recruiters and back-office staff adopted the tool quickly, boosting productivity and communication efficiency.

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Education

CASE STUDY NorthWest Arkansas Community College (NWACC)

TextUs helped NorthWest Arkansas Community College (NWACC) boost student engagement and response rates. NWACC struggled with low response to emails and calls, and their old texting tool was hard to u...se. With TextUs, they managed hundreds of student conversations more easily and sent targeted text nudges for admissions and orientation. The platform let multiple departments respond quickly and track conversations. NWACC used TextUs analytics to see which messages worked and created templates for common questions, saving time and improving communication.

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CASE STUDY Temp Talent

TextUs helped Temp Talent, a boutique staffing firm in Sydney, save time and reach candidates faster. Recruiters switched from using personal phones to TextUs, making group texting and outreach much ...easier. The Bullhorn integration let them log all messages automatically. Scheduled text reminders improved timesheet submissions. Candidates got better support with timely, friendly texts. Temp Talent praised TextUs for its simple setup and strong customer service.

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CASE STUDY trustaff

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff switched from phone calls to texting candidates, which led to response rates three times higher than email. Text mes...saging became critical as jobs opened and closed quickly. TextUs integrated with trustaff’s CRM, making it easy to track placements. Up to 80% of placements now start with a text. trustaff also reduced admin work and improved customer service using TextUs.

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CASE STUDY Travel Nurses Inc.

TextUs helped Travel Nurses Inc. improve communication with nurses during a period of rapid growth. Before using TextUs, the team relied on phone and email, which led to slow responses and low engage...ment. With TextUs, recruiters used one-to-one messaging and SMS campaigns. This made it easier to reach candidates and sped up placements. Now, texting is the main way nurses communicate with recruiters, and recruiter productivity has increased.

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Education

CASE STUDY University of Nevada, Las Vegas’s Lee Business School (Executive MBA Program)

TextUs helped the University of Nevada, Las Vegas’s Lee Business School Executive MBA Program boost engagement with prospective students. The school saw more responses to outreach than ever before, w...ith higher webinar registrations and faster replies compared to email and phone. The first text campaign led to their best-attended virtual info session. They also cleaned up their prospect list with updated responses. The team was very pleased with the results and plans to keep using TextUs.

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Video

TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Call-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

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Product

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

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Product

How TextUs and Oracle Integration Elevates HR Communication and Engagement

TextUs integrates with Oracle to enhance HR communication, ensuring seamless connections with candidates and employees through improved accessibility in human capital management platforms.

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TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C