Threads Overview

Threads intelligent message hub is a shared inbox software for teams, consolidating contacts, emails, and phone calls. It offers an intuitive interface for streamlined communication management.

Use Cases

Customers recommend Call Transcription, Call Recording, Contract Management, as the business use cases that they have been most satisfied with while using Threads.

Other use cases:

  • Contact List Management
  • Collaboration
  • Call Analytics
  • Call Searching
  • Tracking & Monitoring Communications
  • Training & Onboarding
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Threads.

Other priorities:

  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Internal Communications
See all business priorities See less business priorities

Threads Use-Cases and Business Priorities: Customer Satisfaction Data

Threads works with different mediums / channels such as Phone Calls. Text SMS. and E-Mail.

Threads's features include Voice Transcription, Recording, Personalization, etc. and Threads support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Threads analytics capabilities include Analytics, and Custom Reports.

Threads, Troop Messenger, Time doctor, Glance Visual Engagement Platform, Bitrix24, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Threads Use Cases

What makes Threads ideal for Call Transcription?

Why is Threads the best choice for Contract Management?

What benefits does Threads offer for Contact List Management?

How does Threads facilitate Collaboration?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Threads solved their Collaboration and Productivity needs. Cuspera uses 798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Threads case study
Consumer Goods
Consumer Goods
CASE STUDY Jowissa

Jowissa, a Swiss watchmaker, improved their operations using Threads, enhancing communication and efficiency.

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Threads case study
Consumer Goods
Consumer Goods
CASE STUDY Jowissa

Jowissa, a Swiss watchmaker, improved their operations using Threads, enhancing communication and efficiency.

Read More
Threads case study
Legal Services
Legal Services
CASE STUDY Winston Solicitors

Winston Solicitors improved call capture and search with Threads, enhancing client service and operational efficiency.

Read More

Frequently Asked Questions(FAQ)

for Threads

What is Threads?

Threads is a business communication software that captures, transcribes, and organizes all of a company's emails and phone calls into one easily searchable platform. It aggregates all business communications into one highly intuitive dashboard. It helps to increase productivity, save time, and avoid those detrimental mistakes.

It allows an organisation to store, search and share all its digital messages, emails and phone calls to improve collaboration and productivity and to extract otherwise hidden information. It efficiently communicates with the team and customers, sharing real-time data and relevant information from previous data.

It eliminates the time-consuming process of trying to pull past data from the depths of your inbox. Threads certifies the accuracy of data, even during changes in staff. Information readily available right at fingertips from intelligent search functions to phone call transcription and HubSpot integration.

What is Threads used for?

Threads is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Call Transcription, Call Recording and Contract Management .

What are the top features of Threads?

Voice transcription, Recording and Personalization are some of the top features of Threads.

What are Threads alternatives?

Troop Messenger, Time Doctor, Glance Visual Engagement Platform and Bitrix24 are popular alternatives for Threads.

Where is Threads located?

Threads is headquartered at 5 Surbiton Hill Road, London, England KT6 4, GB.
lightning

Peers used Threads for call transcription and call recording

Threads Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (85)
Analytics

4.77/5 ★

Read Reviews (44)
Custom Reports

4.42/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (85)
Analytics

4.77/5 ★

Read Reviews (44)
Custom Reports

4.42/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Threads

Overall Risk Meter

Low Medium High

Top Failure Risks for Threads

Threads.cloud Feeds

Threads call transcription presentation from AstriCon24

In February this year, Thomas Michel our CTO, gave a presentation at the AstriCon24 conference in Florida, on integrating Threads call transcription into the FreePBX open source Private Branch Exchange. Although Threads was originally designed to work with any PBX, we have had significant demand to integrate it tightly with FreePBX which is at the…

The post Threads call transcription presentation from AstriCon24 appeared first on Threads.

19/05/2024 - source

Meta’s bully tactics attempt to remove Threads Software Limited trademark protections

Our latest update on the bullying tactics from Meta, aimed at revoking the Threads's company's trademark protection. Dr John Yardley condemns Meta's actions as an attempt to force Threads out of business with its spurious attempts at challenging Threads' long standing UK trademark protection.

The post Meta’s bully tactics attempt to remove Threads Software Limited trademark protections appeared first on Threads.

18/02/2024 - source

Find out about Threads Call Transcription

Hear all about Threads Call Transcription at Astricon 2024 or join the pre-conference webinar.

The post Find out about Threads Call Transcription appeared first on Threads.

23/01/2024 - source

Threads.cloud Profile

Company Name

Threads.cloud

Company Website

https://threads.cloud/

HQ Location

5 Surbiton Hill Road, London, England KT6 4, GB

Employees

NA

Social

Financials

NA