Twilio Programmable SMS Overview
Twilio-programmable-sms allows sending and receiving texts via trusted APIs on MessagingX. It supports two-way transactional SMS for commerce, notifications, and customer interactions with high deliverability.
Use Cases
Customers recommend Engaging And Following Up, Sending & Publishing Communications, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Twilio Programmable SMS.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Twilio Programmable SMS.
Twilio Programmable SMS Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio Programmable SMS works with different mediums / channels such as Text SMS. E-Mail. and Promotions.
Twilio Programmable SMS's features include Alerts: Popups & Notifications, Ticketing, and Personalization. and Twilio Programmable SMS support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Twilio Programmable SMS analytics capabilities include Custom Reports, and Analytics.
Reviews
"Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time." - Fred Frimpong
Twilio Programmable SMS, ChurnZero, Sinch, TalkToTheManager, Front, etc., all belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio Programmable SMS
Top Industries
- Internet
- Transportation/Trucking/Railroad
- Information Technology and Services
Popular in
Twilio Programmable SMS is popular in Internet, Transportation/Trucking/Railroad, and Information Technology And Services and is widely used by
Comprehensive Insights on Twilio Programmable SMS Use Cases
How does Twilio Programmable SMS address your Engaging And Following Up Challenges?
How does Twilio Programmable SMS address your Sending & Publishing Communications Challenges?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Twilio Programmable SMS solved their Customer Success Platform needs. Cuspera uses 263 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong |
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Twilio makes things that were once impossible, simple. Testimonial By Aaron Foss |
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Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. Testimonial By Scott Post |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fred Frimpong Deputy General Manager FIDO Micro Credit |
Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong |
|
Aaron Foss CEO Nomorobo |
Twilio makes things that were once impossible, simple. Testimonial By Aaron Foss |
|
Scott Post software developer Hulu |
Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. Testimonial By Scott Post |
Case Studies
CASE STUDY United Way
CASE STUDY Toyota Connected
CASE STUDY Shopify
CASE STUDY Intuit
CASE STUDY Cleveland Clinic
Peers used Twilio Programmable SMS for engaging and following up and sending & publishing communications
Twilio Programmable SMS Competitors
Twilio Programmable SMS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (7) |
Twilio Programmable SMS Integrations
Twilio Programmable SMS integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio Programmable SMS
Software Failure Risk Guidance
?for Twilio Programmable SMS
Overall Risk Meter
Top Failure Risks for Twilio Programmable SMS
Twilio Inc. News
Twilio, Orange Partner to Deliver Secure RCS Messaging in France - MarTech Cube
Twilio and Orange have formed a partnership to deliver secure RCS (Rich Communication Services) messaging in France. This collaboration aims to enhance mobile messaging security and engagement for French enterprises, leveraging Twilios cloud communications platform and Oranges mobile network capabilities.
Luisaviaroma enhances marketing precision, optimises ad spend with Twilio Segment
Luisaviaroma, a leading fashion retailer, unified its customer data using Twilio Segment to overcome fragmented insights across web, mobile, and social channels. This enabled more precise marketing campaigns and optimized ad spend, resulting in improved return on ad spend (ROAS) on Meta platforms and greater operational efficiency.
Twilio announces multi-year strategic partnership with Microsoft to 'accelerate ... - iTWire
Twilio has entered a multi-year strategic partnership with Microsoft to accelerate innovation in customer engagement solutions. The collaboration will leverage Microsoft Azure and AI technologies to enhance Twilio's communication APIs and customer data platform capabilities for enterprise clients.
Twilio announces multi-year strategic partnership with Microsoft to accelerate conversational AI initiatives
Twilio and Microsoft have entered a multi-year strategic partnership to accelerate conversational AI initiatives. The collaboration will integrate Twilios customer engagement APIs with Microsoft Azures AI capabilities, enabling enterprises to build advanced, AI-powered communication solutions across channels such as SMS, voice, and email.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
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