Twilio Programmable SMS Overview
Twilio-programmable-sms allows sending and receiving texts via trusted APIs on MessagingX. It supports two-way transactional SMS for commerce, notifications, and customer interactions with high deliverability.
Use Cases
Customers recommend Engaging And Following Up, Sending & Publishing Communications, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Twilio Programmable SMS.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Twilio Programmable SMS.
Twilio Programmable SMS Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio Programmable SMS works with different mediums / channels such as Text SMS. E-Mail. and Promotions.
Twilio Programmable SMS's features include Alerts: Popups & Notifications, Ticketing, and Personalization. and Twilio Programmable SMS support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Twilio Programmable SMS analytics capabilities include Custom Reports, and Analytics.
Reviews
"Integrating Twilio really helped us unify our ability and learning around building delightful customer experiences." - Amit Shah
Twilio Programmable SMS, Gainsight Platform, Totango, ChurnZero, Front, etc., all belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio Programmable SMS
Top Industries
- Internet
- Transportation/Trucking/Railroad
- Information Technology and Services
Popular in
Twilio Programmable SMS is popular in Internet, Transportation/Trucking/Railroad, and Information Technology And Services and is widely used by
Comprehensive Insights on Twilio Programmable SMS Use Cases
How does Twilio Programmable SMS facilitate Engaging And Following Up?
How does Twilio Programmable SMS facilitate Sending & Publishing Communications?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Twilio Programmable SMS solved their Customer Success Platform needs. Cuspera uses 263 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Integrating Twilio really helped us unify our ability and learning around building delightful customer experiences. Testimonial By Amit Shah |
|
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Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong |
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The ability to connect remotely has been increasingly important for both businesses and consumers. And in today’s climate, the need for social distancing means that seamless remote connection is no longer a nice-to-have. It’s a must have. Testimonial By John Federman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amit Shah CMO 1-800 Flowers.com |
Integrating Twilio really helped us unify our ability and learning around building delightful customer experiences. Testimonial By Amit Shah |
|
Fred Frimpong Deputy General Manager FIDO Micro Credit |
Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong |
|
John Federman CEO JRNI |
The ability to connect remotely has been increasingly important for both businesses and consumers. And in today’s climate, the need for social distancing means that seamless remote connection is no longer a nice-to-have. It’s a must have. Testimonial By John Federman |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Internet
|
Internet |
Case Study AIRBNBRead More |
Internet
|
Internet |
Case Study INSTACARTRead More |
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study TOURRADARRead More |
Peers used Twilio Programmable SMS for engaging and following up and sending & publishing communications
Twilio Programmable SMS Competitors
Twilio Programmable SMS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (7) |
Twilio Programmable SMS Integrations
Twilio Programmable SMS integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio Programmable SMS
Software Failure Risk Guidance
?for Twilio Programmable SMS
Overall Risk Meter
Top Failure Risks for Twilio Programmable SMS
Twilio Inc. News
Twilio Advances Its Voice AI with Conversation Relay, Releases Studio 2.0 In Beta - CX Today
Twilio introduces Conversation Relay to enhance its Voice AI and launches Studio 2.0 in beta.
Twilio (TWLO) and OpenAI Partnership: Revolutionizing Customer Engagement with AI
Twilio and OpenAI have partnered to enhance customer engagement using AI technology, as reported by Insider Monkey.
Twilio Named a Leader in 2024-2025 IDC MarketScape for Worldwide Customer Data Platforms Focused on B2C Users - Business Wire
Twilio is recognized as a leader in the IDC MarketScape report for customer data platforms focused on B2C users for 2024-2025.
Twilio Inc. Feeds
Twilio (TWLO): Buy, Sell, or Hold Post Q3 Earnings? - Yahoo Finance
Twilio's Q3 earnings report prompts analysis on whether to buy, sell, or hold its stock, considering financial performance and market conditions.
CLO Twilio Courted With Millions Exiting After 3 Years - Law.com
Twilio's Chief Legal Officer is leaving after three years, with a significant financial exit package.
Twilios CEO is the companys former CFO. Heres what prepared him for the top job - Fortune
Twilio's CEO, previously the CFO, discusses his preparation for leading the company.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
Social
Financials
IPO
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