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Upland Mobile Messaging: Use-Cases, Insights and Reviews | 2025 Cuspera

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Mobile Messaging Software built to drive engagement.

Upland Mobile Messaging Overview

Upland Mobile Messaging empowers delivery of personalized SMS/MMS campaigns to boost conversions. Engagement is driven through targeted text messaging software.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Upland Mobile Messaging.

Other use cases:

Viral Marketing
Offer Management
Communication Management
Workflow Management
Generation Of New Leads
Training & Onboarding
Product Marketing

See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Upland Mobile Messaging.

Other priorities:

Enhance Customer Relationships
Grow Market Share
Improve ROI

See all business priorities See less business priorities

Upland Mobile Messaging Use-Cases and Business Priorities: Customer Satisfaction Data

Upland Mobile Messaging works with different mediums / channels such as Text SMS. Social Media. and Promotions.

Upland Mobile Messaging's features include Gamification, Contests/Quizes, Personalization, etc. and Upland Mobile Messaging support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Upland Mobile Messaging analytics capabilities include Analytics, and Custom Reports.

Reviews

"Upland Mobile Messaging provides us with the insights and tools we need to deliver timely, relevant communications to our audiences when it matters most." - Pam Parham

Upland Mobile Messaging, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upland Mobile Messaging

Top Industries

Non-Profit Organization Management
Entertainment

Popular in

Small Business
Mid Market

Upland Mobile Messaging is popular in Non-Profit Organization Management, and Entertainment, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Upland Mobile Messaging Use Cases

How does Upland Mobile Messaging address your Engagement Management Challenges?

Why is Upland Mobile Messaging the best choice for Customer Feedback Management?

13+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Upland Mobile Messaging solved their Mobile Marketing needs. Cuspera uses 216 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Pam Parham Marketing Manager, MOOYAH Burgers Fries, and Shakes	Upland Mobile Messaging provides us with the insights and tools we need to deliver timely, relevant communications to our audiences when it matters most. Testimonial By Pam Parham
Dio Favatas Vice President of Marketing, Data, and Technology Truth Initiative	Young people today live off their mobile devices. Truth wants to invite them into any given issue, and a text offers everybody the opportunity to get involved. Testimonial By Dio Favatas
Ryan Rickert President and Founder FanUp Software Inc	Thanks to Upland’s airtight compliance, integration with FanUp’s specialty software, and ability to handle high volume engagement, we can meet the needs of any client. Testimonial By Ryan Rickert

CUSTOMERS	TESTIMONIALS
Pam Parham Marketing Manager, MOOYAH Burgers Fries, and Shakes	Upland Mobile Messaging provides us with the insights and tools we need to deliver timely, relevant communications to our audiences when it matters most. Testimonial By Pam Parham
Dio Favatas Vice President of Marketing, Data, and Technology Truth Initiative	Young people today live off their mobile devices. Truth wants to invite them into any given issue, and a text offers everybody the opportunity to get involved. Testimonial By Dio Favatas
Ryan Rickert President and Founder FanUp Software Inc	Thanks to Upland’s airtight compliance, integration with FanUp’s specialty software, and ability to handle high volume engagement, we can meet the needs of any client. Testimonial By Ryan Rickert

Case Studies

Manufacturing

CASE STUDY Trane Technologies

Upland Ultriva helped Trane Technologies improve supply chain visibility and collaboration. Trane wanted better control over supply chain processes and to cut down on inventory and storage costs. Wit...h Ultriva, Trane streamlined its raw material supply chain, moved from build to forecast to lean production, and aligned production planning with real customer demand. Trane reduced inventory by over 25%, managed $750 million in annual material spend, and achieved a 98% accuracy rate with RFID scans. The solution enabled over 10,000 inventory transfers between Ultriva and Oracle.

Information Technology and Services

CASE STUDY Commvault

Kapost helped Commvault organize and align their marketing strategy. Before Kapost, Commvault struggled with scattered content and no clear strategy. Kapost provided a single source of truth and impr...oved team alignment. The platform made a company rebrand easy and streamlined content management. Commvault saw a 30% increase in deals, 15% increase in web traffic, and 20% increase in win rates.

Legal Services

CASE STUDY Post & Schell

AccuRoute helped Post & Schell digitize records and mail processes. The law firm needed to reduce paper storage and give attorneys better access to documents. AccuRoute integrated with iManage to sca...n, OCR, and store files for easy access. Post & Schell cut paper storage by 75%. Attorneys now get digital mail and can access files from anywhere. The firm increased billable hours and improved efficiency with the new system.

Education

CASE STUDY Georgia State University IT PMO

Eclipse PPM helped Georgia State University IT PMO improve project governance and reporting. The team gained a 69% project success rate and 96.6% customer satisfaction. Demand for PMO services increa...sed by 400%. The solution gave them a single view of all projects and better reporting. The IT PMO became a trusted partner and grew its team from two to ten.

Financial Services

CASE STUDY United Wholesale Mortgage

Upland InGenius and Salesforce Omni-Channel helped United Wholesale Mortgage boost agent productivity by 50%. The company replaced handwritten notes with a digital system, making it easy to track eve...ry client interaction. Agents now handle up to 35 cases per day, a 50% increase. Net Promoter Score improved by 23%. UWM also reduced calls about a specific mortgage term by 97% after tracking and addressing customer pain points.

Mechanical or Industrial Engineering

CASE STUDY Johnson Controls, Inc.

PowerSteering helped Johnson Controls, Inc. expand its Six Sigma and continuous improvement programs. The company needed a better way to manage projects across 300+ global plants. PowerSteering suppo...rted over 600 CI professionals and 1,000 Green Belts, enabling about 10,000 projects each year. In one plant, over 70% of savings, nearly $1 million, came from projects shared from other plants. The software made it easy to share best practices and track results, leading to big cost savings and lower energy use.

Peers used Upland Mobile Messaging for engagement management and helpdesk management

Upland Mobile Messaging Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	3.70/5 ★ Read Reviews (8)
Custom Reports	2.71/5 ★ Read Reviews (16)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	3.70/5 ★ Read Reviews (8)
Custom Reports	2.71/5 ★ Read Reviews (16)

Software Failure Risk Guidance

for Upland Mobile Messaging

Overall Risk Meter

Low Medium High

Top Failure Risks for Upland Mobile Messaging

Upland Software, Inc. News

Financial 01/08/2025

Upland ( UPLD ) Q2 Revenue Falls 23 % | The Motley Fool

Upland Software reported a 23% year-over-year revenue decline in Q2 2025, attributed to strategic divestitures. Despite the drop, adjusted EBITDA margin improved to 25% due to a focus on high-margin core operations. The company continues to integrate AI features across its products, including updates to the Panviva, InterFAX, and Adestra platforms. Upland added 100 new customers and expanded relationships with 263 existing clients.

Awards 24/06/2025

Upland Software Earns 68 Badges in G2s Summer 2025 Market Reports - Nasdaq

Upland Software earned 68 badges in G2's Summer 2025 market reports, showcasing strong performance across its AI-powered knowledge management solutions. Products like Upland Panviva, Upland RightAnswers, and Upland Qvidian received multiple recognitions, highlighting their value in optimizing knowledge management and automating content workflows. These accolades reflect Upland's impact on enterprise organizations, enhancing customer experiences and ensuring compliance.

Financial 10/03/2025

Upland Software to Release Fourth Quarter 2024 Financial Results on March 12, 2025

Upland Software will release its fourth quarter 2024 financial results on March 12, 2025, followed by a conference call and webcast.

Awards 16/12/2024

Upland Software Earns 75+ Badges in G2 Winter 2025 Market Reports

Upland Software, Inc. Profile

Company Name

Upland Software, Inc.

Company Website

https://uplandsoftware.com/

Year Founded

2010

HQ Location

Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788

Employees

251-500

Social

Financials

PRIVATE