Upwork Overview
Upwork connects freelancers with clients for various projects. The platform facilitates remote work opportunities globally.
Use Cases
Customers recommend Proposal & Quote Management, Contract Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Upwork.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Upwork.
Upwork Use-Cases and Business Priorities: Customer Satisfaction Data
Upwork works with different mediums / channels such as Website.
Upwork's features include Personalization, Gamification, Recording, etc. and Upwork support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Upwork analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Benefits include being able to evaluate multiple candidates simultaneously, hire, project manage & administer contract all without leaving the platform...." Peer review by Kuan S, Senior Director - Digital & Direct Response, Non-Profit Organization Management
Upwork, Outgrow, Topic, Opinion Stage, Crowdriff Platform, etc., all belong to a category of solutions that help Content Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upwork
Top Industries
- Marketing and Advertising
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Large Enterprise
Upwork is popular in Marketing And Advertising, Computer Software, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Upwork Use Cases
What Are the key features of Upwork for Proposal & Quote Management?
What benefits does Upwork offer for Helpdesk Management?
How can Upwork optimize your Generation Of New Leads Workflow?
What benefits does Upwork offer for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Upwork solved their Content Marketing needs. Cuspera uses 559 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Marketing needs.
Case Studies
CASE STUDY Investment Company
Video
How To Land Jobs on Upwork

Frequently Asked Questions(FAQ)
for Upwork
What is Upwork used for?
What are the top features of Upwork?
Who uses Upwork?
What are Upwork alternatives?
Where is Upwork located?
Upwork Competitors
Upwork Features
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FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (42) |
Analytics | Read Reviews (5) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (42) |
Analytics | Read Reviews (5) |
Upwork Integrations
Upwork integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Upwork
Software Failure Risk Guidance
?for Upwork
Overall Risk Meter
Top Failure Risks for Upwork
Upwork Inc. News
Upwork Partners with Wise Platform to Enhance International Payment ...
Upwork and Wise Platform have partnered to enhance Upwork's international payment infrastructure, enabling faster and more efficient transfers for freelancers in select regions. This integration allows freelancers to benefit from Wise's payment network, supporting rapid cross-border transactions to South American, APAC, and European currencies. The collaboration aims to improve payment capabilities for Upwork's global freelance workforce.
Upwork Inc. Study Reveals Shift from AI as a Tool to a Teammate, Highlighting Productivity Gains and Emotional Costs in the Workplace - Nasdaq
Upwork's study reveals AI is transforming from a tool to a teammate, boosting productivity by 40% but causing burnout and disconnection among workers. Independent freelancers adapt better, using AI for skill development. The study emphasizes the need for organizations to foster human-AI collaboration and maintain human relationships in AI-enhanced workplaces.
Upwork names first COO, reshapes global leadership team - Outsource Accelerator
Upwork has appointed Anthony Kappus as its first Chief Operating Officer, alongside promoting Andrew Rabinovich to Chief Technology Officer and Jacob McQuown to Chief Legal Officer. These executive changes aim to enhance Upwork's focus on AI and global marketplace expansion. Kappus will manage teams across various functions, while Rabinovich will lead AI innovations, including the AI agent Uma.
Upwork leans on AI deals for greater 'optionality,' CFO says | CFO Dive
Upwork's CFO Erica Gessert highlights the company's focus on AI-related services and strategic acquisitions to drive growth and profitability. Recent acquisitions, including workforce management company Bubty and plans to acquire Ascen, enhance Upwork's AI capabilities. The company reported a 47% YoY rise in net income and a 1% increase in revenue for Q2. Upwork also launched the AI-powered "Lifted" platform to manage extended workforces.
Upwork Inc. Profile
Company Name
Upwork Inc.
Company Website
https://www.upwork.com/HQ Location
475 Brannan St., Suite 430, San Francisco, CA 94107
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