Product and Vendor News
Product Business Settings
UseResponse is popular in Information Technology And Services, Consumer Goods, and Computer Software industries and is widely used by Small Business, Mid Market, and Large Enterprise.
UseResponse Product Overview
Useresponse organizes customer support software around a help center, integrating all channels into one service solution. Customer service becomes streamlined and efficient.
How satisfied the customers are with UseResponse use-cases
Reviews
"This idea management software helps us very well for number of our products. Subscriptions for the topics are cool and generally flexible to collect feedback. Extremely quick and helpful support." - Dmitry Martinkevich
"We have been looking for a help desk solution, but wanted the application to be on premise basis. Useresponse was then the brilliant solution! Good design, scalable, perfect! Many Thanks!" - Jens Havelberg
UseResponse Customer Insights, Testimonials and Case Studies
| CUSTOMERS | TESTIMONIALS |
|---|---|
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This idea management software helps us very well for number of our products. Subscriptions for the topics are cool and generally flexible to collect feedback. Extremely quick and helpful support. Testimonial By Dmitry Martinkevich |
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We have been looking for a help desk solution, but wanted the application to be on premise basis. Useresponse was then the brilliant solution! Good design, scalable, perfect! Many Thanks! Testimonial By Jens Havelberg |
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UseResponse has been the selected product for our self service support. They have delivered with great quality and with agility. Their price is very competitive compared to other knowledge management software vendors, especially when it comes to self hosted php solutions. Testimonial By Geo Lubaton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dmitry Martinkevich Founder BearDev |
This idea management software helps us very well for number of our products. Subscriptions for the topics are cool and generally flexible to collect feedback. Extremely quick and helpful support. Testimonial By Dmitry Martinkevich |
|
Jens Havelberg Teamleader Development and IT VFM-Gruppe |
We have been looking for a help desk solution, but wanted the application to be on premise basis. Useresponse was then the brilliant solution! Good design, scalable, perfect! Many Thanks! Testimonial By Jens Havelberg |
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Geo Lubaton Business Intelligence Operations Manager P&G |
UseResponse has been the selected product for our self service support. They have delivered with great quality and with agility. Their price is very competitive compared to other knowledge management software vendors, especially when it comes to self hosted php solutions. Testimonial By Geo Lubaton |
How to Manage Teams & Users in UseResponse
Peers used UseResponse for helpdesk management and knowledge management
UseResponse Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (37) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for UseResponse
Overall Risk Meter
Top Failure Risks for UseResponse
UserEcho LLC News
UserEcho LLC Profile
HQ Location
39 E. Broadway APT. B1 Long Beach, NY, 11561
Employees
1-10
Social
Financials
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