UserGems Overview

Gem-E, developed by UserGems, leverages AI to enhance outbound sales efforts by identifying and engaging potential buyers with high conversion potential. This AI-powered agent uses advanced signals to prioritize outreach, ensuring sales teams focus on prospects most likely to respond positively. Unlike traditional methods that risk spamming, Gem-E intelligently crafts communications that resonate with recipients, increasing the likelihood of engagement. This strategic approach enables businesses to double their pipeline without expanding their sales team, maximizing ROI and optimizing resource allocation. Gem-E's capabilities are trusted by leading revenue teams for its precision in targeting and its ability to maintain an always-on pipeline generation.

Use Cases

Customers recommend Contact List Management, Generation Of New Leads, Engagement Management, as the business use cases that they have been most satisfied with while using UserGems.

Other use cases:

  • Playbook Creation
  • Workflow Management
  • Business Development
  • Training & Onboarding
  • Upselling
  • Contract Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

UserGems Use-Cases and Business Priorities: Customer Satisfaction Data

UserGems's features include Personalization, Alerts: Popups & Notifications, Capture Contact, etc. and UserGems support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also UserGems analytics capabilities include Analytics, and Custom Reports.

Reviews

"I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've ne...ver heard of you!" - Seth Steinman

UserGems, Uplead, Cognism, Xtract.io, Insites, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Usergems tracks job changes of valuable buyers, boosting pipelines and reducing churn. Automation of next steps is facilitated by monitoring these changes.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UserGems is popular in Internet, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

UserGems Customer wins, Customer success stories, Case studies

How efficiently Does UserGems manage your Contact List Management?

What solutions does UserGems provide for Generation Of New Leads?

Why is UserGems the best choice for Engagement Management?

How can UserGems optimize your Playbook Creation Workflow?

How can UserGems enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

CUSTOMERS TESTIMONIALS
UserGems testimonial

Seth Steinman

Director of Growth

Electric

I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Bobby Chapman

Director of Global Business Development

RFPIO

When I first joined RFPIO, I found out the team hadn’t been working UserGems leads properly. The BDRs didn't understand where these leads were coming from or how to use them. So we immediately engaged our Customer Success Manager, Justine Wares Testimonial By Bobby Chapman
UserGems testimonial

Michael Witt

Marketing Ops Manager

Mixpanel

We use Mixpanel to track our users and create a cohort of those users we’re most interested in based on product usage. We then use automation to tag UserGems leads as champions in Salesforce and add more context to the contact field. Testimonial By Michael Witt
CUSTOMERS TESTIMONIALS
UserGems testimonial

Seth Steinman

Director of Growth

Electric

I think focusing on lead volume is the wrong way to look at pipeline generation; I know a lot of companies that buy these crazy expensive lists from affiliate sites that claim to have qualified leads. But when you call them and they're like ‘I've never heard of you! Testimonial By Seth Steinman
UserGems testimonial

Bobby Chapman

Director of Global Business Development

RFPIO

When I first joined RFPIO, I found out the team hadn’t been working UserGems leads properly. The BDRs didn't understand where these leads were coming from or how to use them. So we immediately engaged our Customer Success Manager, Justine Wares Testimonial By Bobby Chapman
UserGems testimonial

Michael Witt

Marketing Ops Manager

Mixpanel

We use Mixpanel to track our users and create a cohort of those users we’re most interested in based on product usage. We then use automation to tag UserGems leads as champions in Salesforce and add more context to the contact field. Testimonial By Michael Witt

Dozuki - Information Technology And Services - Information Technology and Services

Dozuki used UserGems to track job changes among their champions and buyers. Manual tracking was slow and missed warm leads. With UserGems, Dozuki automated champion tracking and improved outreach. In... six months, they saw a 9X ROI and deal size grew by over 10X. The team also increased engagement and expanded into larger accounts.

Read on →

iWave - Information Services - information services

UserGems helps iWave track when main contacts at client companies leave. This gives iWave valuable insight to prevent churn. Dwight Richards, VP of sales & client success, reports a 7X ROI in closed ...won deals. UserGems alerts iWave to job changes and updates CRM data automatically. The tool supports customer success and account management teams.

Read on →

Sendoso - Marketing And Advertising - Marketing and Advertising

UserGems' Gem-E helped Sendoso's lean marketing team boost outbound reply rates to 20% in just 30 days. The AI Outbound Agent automated prospect identification and crafted personalized emails, saving... time and increasing engagement. Sendoso created 47 new opportunities and generated over $1 million in pipeline. The product paid for itself within a month. Gem-E integrated with Sendoso’s gifting platform for even more effective outreach.

Read on →

Metadata - Marketing And Advertising - Marketing and Advertising

UserGems helped Metadata track job change signals in their B2B marketing audience. Metadata found that 25% of their database was stale due to high turnover. With UserGems, they built a system to catc...h champion job changes and new hires. This led to an 81% shorter sales cycle and 17% bigger contract sizes from UserGems leads. Half of Metadata’s Q4 pipeline came from returning customers using this approach.

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SeekOut - Information Technology And Services - Information Technology and Services

UserGems helped SeekOut track recruiter job changes and automate outreach. Before UserGems, SeekOut struggled to use its database of recruiters who changed jobs. With UserGems, they created $1.5M in ...pipeline and saw a 5X ROI in one year. The SDR team used automated and personalized email sequences to reach new opportunities. Reply rates reached 15-25%. UserGems became SeekOut’s top outbound pipeline generation tool.

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Outreach - Computer Software - Computer Software

UserGems helped Outreach automate tracking of champion job changes. Before, Outreach's sales team manually monitored LinkedIn for updates, missing many opportunities. With UserGems, Outreach received... instant alerts when key contacts moved jobs. This led to faster outreach and more pipeline. In the first year, Outreach generated 8x ROI and $1.2 million in new pipeline from UserGems-sourced opportunities.

Read on →

New Hires & Promotions: UserGems' Newest Buyer Signal Overview

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Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

UserGems helps them reestablish contact when clients and users transfer to a new business. Find new customers in the target accounts, automatically enrich new contacts from the Calendar, and add them to Salesforce.

Some of its features include automating time-consuming manual tasks, tapping into existing relationships to generate new pipelines, and meeting revenue targets with fewer resources, less time, and less stress and so on.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Uplead, Cognism, Xtract.Io and Insites are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.
lightning

Peers used UserGems for contact list management and generation of new leads

UserGems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (5)
Analytics

3.83/5

Read Reviews (18)
Custom Reports

3.77/5

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (5)
Analytics

3.83/5

Read Reviews (18)
Custom Reports

3.77/5

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

UserGems News

Product

UserGems launches their new webinar series "Brains of GTM"

UserGems has launched a new webinar series, "Brains of GTM," featuring revenue leaders discussing AI-powered GTM strategies. The series highlights practical applications of AI in sales and marketing, showcasing significant improvements in engagement and efficiency for companies like Docebo and Datadog. The initiative aims to fill a gap in the market for actionable insights into AI-driven GTM systems.

Company

UserGems repositions as the AI Command Center for outbound and ABM

UserGems has repositioned itself as the AI Command Center for outbound and ABM, addressing challenges like disconnected tools and scattered data. This new positioning integrates signals, scores buyers, and coordinates teams and AI agents for synchronized execution. The platform offers unified signals, transparent AI prioritization, and coordinated efforts, significantly enhancing pipeline ROI for B2B revenue teams.

Product

UserGems releases "How to replace 6sense" guide for revenue teams

UserGems has released a guide titled "How to Replace 6sense" aimed at revenue teams. The guide critiques 6sense's traditional intent platform and showcases UserGems' AI command center as a superior alternative. It emphasizes buyer-level signals, transparent scoring, and automated execution. The guide is available for free on UserGems' website and includes comparisons, user testimonials, and a decision framework.

Product

Introducing UserGems Signal Platform

UserGems has expanded its platform to include a library of buying signals, AI-assisted research, and pre-built workflows to enhance go-to-market strategies. This update aims to help sales and marketing teams focus on high-potential buyers and automate outreach, improving efficiency and pipeline generation. The platform integrates with tools like Salesforce and Hubspot, offering personalized messaging and reliable workflows.

UserGems Profile

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Financials

SERIES A