UserGems Overview

Gem-E, developed by UserGems, leverages AI to enhance outbound sales efforts by identifying and engaging potential buyers with high conversion potential. This AI-powered agent uses advanced signals to prioritize outreach, ensuring sales teams focus on prospects most likely to respond positively. Unlike traditional methods that risk spamming, Gem-E intelligently crafts communications that resonate with recipients, increasing the likelihood of engagement. This strategic approach enables businesses to double their pipeline without expanding their sales team, maximizing ROI and optimizing resource allocation. Gem-E's capabilities are trusted by leading revenue teams for its precision in targeting and its ability to maintain an always-on pipeline generation.

Use Cases

Customers recommend Contact List Management, Generation Of New Leads, Engagement Management, as the business use cases that they have been most satisfied with while using UserGems.

Other use cases:

  • Playbook Creation
  • Workflow Management
  • Business Development
  • Training & Onboarding
  • Upselling
  • Contract Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using UserGems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

UserGems Use-Cases and Business Priorities: Customer Satisfaction Data

UserGems's features include Personalization, Alerts: Popups & Notifications, Capture Contact, etc. and UserGems support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also UserGems analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customers love our technology and our service team. We’ve got thousands of customers, but marketers switch companies every couple of years. We wanted to reach out to this loyal user base, but we didn’t have an easy way to do that." - Ellie von Reyn

Peer review evidence (same sources as the product rating summary)

"...We retroactively capture Contacts from old meetings and add them to your Salesforce, just like we do for new meetings. ..." Capture & enrich new contacts from your Calendar to Salesforce
"...So, when the new batch of leads come through, the SDRs go to their Tasks in Salesforce and send them out...." Case Study Smartling
"...Research is the most critical part of the UserGems lead engagement process, says Bobby...." Case Study RFPIO

UserGems, Uplead, Cognism, Xtract.io, Insites, etc., all belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Usergems tracks job changes of valuable buyers, boosting pipelines and reducing churn. Automation of next steps is facilitated by monitoring these changes.

Popular Business Setting

for UserGems

Top Industries

  • Internet
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UserGems is popular in Internet, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

UserGems Customer wins, Customer success stories, Case studies

How efficiently Does UserGems manage your Contact List Management?

How can UserGems optimize your Generation Of New Leads Workflow?

What solutions does UserGems provide for Engagement Management?

What makes UserGems ideal for Playbook Creation?

What makes UserGems ideal for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well UserGems solved their Sales Intelligence needs. Cuspera uses 626 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.

CUSTOMERS TESTIMONIALS
UserGems testimonial

Ellie von Reyn

Director of Demand Generation

Conductor
Our customers love our technology and our service team. We’ve got thousands of customers, but marketers switch companies every couple of years. We wanted to reach out to this loyal user base, but we didn’t have an easy way to do that. Testimonial By Ellie von Reyn
UserGems testimonial

Mikey Pawell

Director of Business Development

WorkRamp
Each WorkRamp BDR manages about 1,000 accounts. And we also rely on them to pick up new accounts and contacts. At scale, this is impossible without a tool like UserGems. Testimonial By Mikey Pawell
UserGems testimonial

Clare Corriveau

Director of Demand Generation

Cobalt
“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau
CUSTOMERS TESTIMONIALS
UserGems testimonial

Ellie von Reyn

Director of Demand Generation

Conductor
Our customers love our technology and our service team. We’ve got thousands of customers, but marketers switch companies every couple of years. We wanted to reach out to this loyal user base, but we didn’t have an easy way to do that. Testimonial By Ellie von Reyn
UserGems testimonial

Mikey Pawell

Director of Business Development

WorkRamp
Each WorkRamp BDR manages about 1,000 accounts. And we also rely on them to pick up new accounts and contacts. At scale, this is impossible without a tool like UserGems. Testimonial By Mikey Pawell
UserGems testimonial

Clare Corriveau

Director of Demand Generation

Cobalt
“We see that business coming from customer referrals has a high conversion rate. So, our former VP of Sales came across UserGems and thought it would be a great tool to amplify the trends we were already seeing across the industry and not miss any job changes Testimonial By Clare Corriveau
 

Sendoso - Marketing And Advertising - Medium

San Francisco, USA

UserGems helped Sendoso unlock revenue from existing customers by organizing scattered data and automating outreach. In 40 days, Sendoso created 44 new pipeline opportunities and expanded into new te...ams. UserGems' AI agent, Gem-E, identified the right contacts and timing for expansion. Reply rates reached 15-20%, and most campaigns ran on autopilot. Account teams spent more time on valuable conversations, boosting adoption and reducing churn risk.

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Planful - Computer Software - Medium

Redwood City, USA

Planful used Gem-E as their AI command center to overhaul their go-to-market strategy. They unified sales, marketing, and SDR teams around account-based engagement. Gem-E prioritized accounts using s...ignals from multiple sources, improving focus and coordination. In two months, Planful generated over $1 million in direct-source pipeline from 24 opportunities. They hit 104% of their pipeline target and expect a 20-40% increase in SDR productivity for 2026.

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OneSignal - Internet - Medium

San Mateo, USA

UserGems' Gem-E AI agent helped OneSignal's marketing team streamline signal-based outreach. Before Gem-E, OneSignal managed many sequences for each signal, which took a lot of time. With Gem-E, they... combined multiple signals into one AI-powered workflow. This change saved hours of setup and made it easier for SDRs to send personalized emails. The team now spends less time on busywork and more time engaging prospects.

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NetSPI - Information Technology And Services - Medium

Minneapolis, USA

UserGems helped NetSPI book 71 meetings and create $610K in pipeline in just five months. NetSPI used UserGems’ AI agent, Gem-E, to automate prospecting and surface high-intent leads. The sales team ...reduced manual calls from 300 to 30 per day while increasing efficiency. UserGems paid for itself within months and enabled SDRs to focus on quality outreach. The Chrome extension and AI-driven workflows simplified onboarding and improved targeting for security buyers.

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Docebo - Computer Software - Medium

Toronto, Canada

UserGems helped Docebo build an AI-powered command center to unify sales signals and automate decision-making. The system combined CRM, first-party, and third-party data to prioritize accounts and ge...nerate personalized outreach. Docebo saw a 16% reply rate, 54 enterprise opportunities, and 70% of pipeline funneled through UserGems in one quarter. BDR ramp time dropped to one month, with deals created in under a week. The team now spends less time researching and more time selling, driving record pipeline growth.

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WeSpire - Information Technology And Services - Small

Boston, USA

UserGems helped WeSpire boost their outbound sales. The team cut manual contact searches from days to just 2-3 hours. Within two months, WeSpire saw a 10X ROI in pipeline directly influenced by UserG...ems. Email open rates jumped to 50-70%, up from 25% on other channels. The sales team launched campaigns to 1,000 contacts in just one hour. UserGems made outbound faster and more effective for WeSpire.

Read more →

New Hires & Promotions: UserGems' Newest Buyer Signal Overview

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Frequently Asked Questions(FAQ)

for UserGems

What is UserGems?

UserGems is a Sales Intelligence Software that assists sales and marketing teams in meeting their ambitious revenue targets with less stress and a more qualified pipeline. It enables salespeople to schedule more appointments every month, locate better introductions, and complete deals more quickly ensuring that no opportunity is missed.

UserGems helps them reestablish contact when clients and users transfer to a new business. Find new customers in the target accounts, automatically enrich new contacts from the Calendar, and add them to Salesforce.

Some of its features include automating time-consuming manual tasks, tapping into existing relationships to generate new pipelines, and meeting revenue targets with fewer resources, less time, and less stress and so on.

What is UserGems used for?

UserGems is a Sales Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Contact List Management, Generation Of New Leads and Engagement Management .

What are the top features of UserGems?

Personalization, Alerts: popups & Notifications and Capture contact are some of the top features of UserGems.

Who uses UserGems?

UserGems is used by Internet, Computer Software and Management Consulting among other industries.

What are UserGems alternatives?

Uplead, Cognism, Xtract.Io and Insites are popular alternatives for UserGems.

Where is UserGems located?

UserGems is headquartered at 2443 Fillmore St #380-3416 San Francisco, CA 94115.
lightning

Peers used UserGems for contact list management and generation of new leads

UserGems Competitors

UserGems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (5)
Analytics

3.83/5 ★

Read Reviews (18)
Custom Reports

3.77/5 ★

Read Reviews (47)

Software Failure Risk Guidance

?

for UserGems

Overall Risk Meter

Low Medium High

Top Failure Risks for UserGems

UserGems News

Product

UserGems hosts Humans of GTM and announces the UserGems MCP at their San Francisco event

UserGems announced its new headless platform, the UserGems MCP, at the Humans of GTM event. This platform allows integration with AI assistants like Claude and ChatGPT, enabling users to access UserGems' capabilities directly from these tools. The announcement highlights UserGems' focus on AI-driven outbound automation and CRM signal unification.

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Product

UserGems launches their new webinar series "Brains of GTM"

UserGems has launched a new webinar series, "Brains of GTM," featuring revenue leaders discussing AI-powered GTM strategies. The series highlights practical applications of AI in sales and marketing, showcasing significant improvements in engagement and efficiency for companies like Docebo and Datadog. The initiative aims to fill a gap in the market for actionable insights into AI-driven GTM systems.

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Company

UserGems repositions as the AI Command Center for outbound and ABM

UserGems has repositioned itself as the AI Command Center for outbound and ABM, addressing challenges like disconnected tools and scattered data. This new positioning integrates signals, scores buyers, and coordinates teams and AI agents for synchronized execution. The platform offers unified signals, transparent AI prioritization, and coordinated efforts, significantly enhancing pipeline ROI for B2B revenue teams.

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Product

UserGems releases "How to replace 6sense" guide for revenue teams

UserGems has released a guide titled "How to Replace 6sense" aimed at revenue teams. The guide critiques 6sense's traditional intent platform and showcases UserGems' AI command center as a superior alternative. It emphasizes buyer-level signals, transparent scoring, and automated execution. The guide is available for free on UserGems' website and includes comparisons, user testimonials, and a decision framework.

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UserGems Profile

Company Name

UserGems

Company Website

https://www.usergems.com/

HQ Location

2443 Fillmore St #380-3416 San Francisco, CA 94115

Employees

11-50

Social

Linkedin Twitter

Financials

SERIES A