Userlytics Overview
Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.
Use Cases
Customers recommend Engagement Management, Call Recording, Measuring Net Promoter Score, as the business use cases that they have been most satisfied with while using Userlytics.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Userlytics.
Userlytics Use-Cases and Business Priorities: Customer Satisfaction Data
Userlytics works with different mediums / channels such as Website. Mobile. Mobile App etc.
Userlytics's features include Recording, Feedback Surveys, SEO, etc. and Userlytics support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Userlytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company... who found a PII safe, secure and GDPR compliant way to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor." - Pawel Banhegyi
Userlytics, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Userlytics provides answers to common questions and assistance on their help page. Comprehensive support is available for all user needs.
Popular Business Setting
for Userlytics
Top Industries
- Marketing and Advertising
- Insurance
- Computer Software
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Userlytics Use Cases
How does Userlytics facilitate Engagement Management?
How does Userlytics address your Measuring Net Promoter Score Challenges?
11 buyers and buying teams have used Cuspera to assess how well Userlytics solved their Collaboration and Productivity needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor. |
|
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
I had a great experience working with the Userlytics team. They were extremely knowledgeable and professional. I definitely plan on using them in the future for my clients, and only wish I had stumbled upon them sooner! Testimonial By Vincent Mazza |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pawel Banhegyi Research Manager Conversion Rate Experts |
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor. |
|
New Media Denver |
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
|
Vincent Mazza Inflexion |
I had a great experience working with the Userlytics team. They were extremely knowledgeable and professional. I definitely plan on using them in the future for my clients, and only wish I had stumbled upon them sooner! Testimonial By Vincent Mazza |
Case Studies
CASE STUDY Marketing Architects
CASE STUDY A Canadian credit union
CASE STUDY Auburn University
CASE STUDY QuillBot
CASE STUDY Blackbaud
Video
User Testing Panel - Recruit the right participants
Peers used Userlytics for engagement management and call recording
Userlytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Userlytics
Overall Risk Meter
Top Failure Risks for Userlytics
Userlytics Corporation News
Userlytics | Earns Certification ISO 27001
Userlytics has achieved ISO 27001 certification, enhancing its Information Security Management System. This certification underscores Userlytics' commitment to data protection, aligning with GDPR and other regulatory standards, and offers clients increased trust and security. The certification complements Userlytics' existing competitive advantages in the UX research platform market.
Userlytics Introduces New Features and Joins Inc.5000 | Userlytics
Userlytics has been ranked No. 2871 on the Inc. 5000 list, highlighting its growth in the user experience testing industry. The company has introduced several new features, including First Click Testing, AI UX Insights, and a Figma No-Download Recorder, enhancing its platform's capabilities. These updates aim to improve usability testing for clients worldwide.
New Ux Testing Features | Userlytics
Userlytics has introduced new UX testing features, including Favorite Activities, Multi-device Quantitative Testing, and Mobile Moderation Capability. These enhancements streamline test building and expand device compatibility, allowing for more flexible and inclusive testing environments. The updates aim to improve user feedback gathering and analysis, reinforcing Userlytics' position as a leading remote UX testing platform.
Userlytics Corporation Profile
Company Name
Userlytics Corporation
Company Website
https://www.userlytics.com/HQ Location
San Francisco, California
Employees
11-50
Social
Financials
PRIVATE
