Userlytics Overview
Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.
Use Cases
Customers recommend Engagement Management, Call Recording, Measuring Net Promoter Score, as the business use cases that they have been most satisfied with while using Userlytics.
Business Priorities
Acquire Customers and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Userlytics.
Userlytics Use-Cases and Business Priorities: Customer Satisfaction Data
Userlytics works with different mediums / channels such as Website. Mobile. Mobile App etc.
Userlytics's features include Recording, Feedback Surveys, SEO, etc. and Userlytics support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Userlytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting th...rough test execution and evaluation. Our team has received excellent quality of user responses and actionable feedback." - Lynn Bacigalupo
Userlytics, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Userlytics provides answers to common questions and assistance on their help page. Comprehensive support is available for all user needs.
Popular Business Setting
for Userlytics
Top Industries
- Marketing and Advertising
- Insurance
- Computer Software
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Userlytics Use Cases
What benefits does Userlytics offer for Engagement Management?
How does Userlytics address your Measuring Net Promoter Score Challenges?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Userlytics solved their Collaboration and Productivity needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting through test execution and evaluation. Our team has ...received excellent quality of user responses and actionable feedback. |
|
As a global non-profit, we have a firm commitment to learning and listening to our supporters. From focus groups to usability testing, gathering this insight can only lead to a better user experience for every donor that hits our site. To date, we’ve worked closely with Userlytics and the platform ...has a solid user interface, making it that much easier to launch a study and view the results. I also love that they are committed to rolling out new features and enhancements on the platform. Ultimately, that’s what makes the difference in the long stretch. Finally, their support and management staff are exceptional. I highly recommend them!! |
|
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lynn Bacigalupo Senior Strategist Hathway |
Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting through test execution and evaluation. Our team has ...received excellent quality of user responses and actionable feedback. |
|
Carl Ferrara Product Development children international |
As a global non-profit, we have a firm commitment to learning and listening to our supporters. From focus groups to usability testing, gathering this insight can only lead to a better user experience for every donor that hits our site. To date, we’ve worked closely with Userlytics and the platform ...has a solid user interface, making it that much easier to launch a study and view the results. I also love that they are committed to rolling out new features and enhancements on the platform. Ultimately, that’s what makes the difference in the long stretch. Finally, their support and management staff are exceptional. I highly recommend them!! |
|
New Media Denver |
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations. Testimonial By New Media Denver |
Case Studies
CASE STUDY Marketing Architects
CASE STUDY Auburn University
CASE STUDY QuillBot
CASE STUDY Blackbaud
CASE STUDY A Canadian credit union
Video
User Testing Panel - Recruit the right participants
Peers used Userlytics for engagement management and call recording
Userlytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Userlytics
Overall Risk Meter
Top Failure Risks for Userlytics
Userlytics Corporation News
Userlytics | Earns Certification ISO 27001
Userlytics has achieved ISO 27001 certification, enhancing its Information Security Management System. This certification underscores Userlytics' commitment to data protection, aligning with GDPR and other regulatory standards, and offers clients increased trust and security. The certification complements Userlytics' existing competitive advantages in the UX research platform market.
Userlytics Introduces New Features and Joins Inc.5000 | Userlytics
Userlytics has been ranked No. 2871 on the Inc. 5000 list, highlighting its growth in the user experience testing industry. The company has introduced several new features, including First Click Testing, AI UX Insights, and a Figma No-Download Recorder, enhancing its platform's capabilities. These updates aim to improve usability testing for clients worldwide.
New Ux Testing Features | Userlytics
Userlytics has introduced new UX testing features, including Favorite Activities, Multi-device Quantitative Testing, and Mobile Moderation Capability. These enhancements streamline test building and expand device compatibility, allowing for more flexible and inclusive testing environments. The updates aim to improve user feedback gathering and analysis, reinforcing Userlytics' position as a leading remote UX testing platform.
Userlytics Corporation Profile
Company Name
Userlytics Corporation
Company Website
https://www.userlytics.com/HQ Location
San Francisco, California
Employees
11-50
Social
Financials
PRIVATE
