Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I like to have the documents section with everything that is on your workflow, as I sometimes don't read the email notifications. ...." Peer review by Verified Reviewer, Pharmaceuticals

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

How can Veeva CRM enhance your Engagement Management process?

What benefits does Veeva CRM offer for Workflow Management?

Why is Veeva CRM the best choice for Sending & Publishing Communications?

How can Veeva CRM enhance your Event Management process?

How does Veeva CRM facilitate Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Veeva Systems AOP Health Austria California

AOP Health is standardizing on Veeva Vault Platform applications to enhance global growth and streamline operations. This integration connects clinical, quality, and commercial processes, supporting ...AOP Health's mission to deliver therapies for rare diseases. Veeva's cloud solutions will aid AOP Health in improving collaboration and efficiency across its teams.

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AOP Health standardisiert Veeva Industry Cloud for Life Sciences in allen Geschftsbereichen

AOP Health has standardized the use of Veeva Systems' Industry Cloud for Life Sciences across its operations to enhance global growth. By integrating clinical research, development, quality, and comm...ercialization on Veeva's platform, AOP Health aims to streamline operations and accelerate the delivery of critical medications.

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AOP Health Standardizes on Veeva Industry Cloud for Life Sciences Across All Business Areas

AOP Health is standardizing its operations on Veeva's Industry Cloud for Life Sciences, integrating Veeva Vault Platform applications across R&D, quality, commercial, and data functions. This strateg...ic move aims to streamline operations, eliminate silos, and accelerate the delivery of critical medicines, enhancing AOP Health's ability to serve the rare disease and critical care communities.

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Bayer - Pharmaceuticals - pharmaceuticals

Bayer uses Veeva Site Connect to improve trial collaboration. The solution offers faster start-up times and better visibility. Bayer collaborates with Skylight Health Research to simplify processes. ...The focus is on standardizing trial collaboration.

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Pfizer - Pharmaceuticals - Pharmaceuticals

Veeva Compass Patient gives Pfizer access to more complete all-payer claims data. This helps Pfizer find the right patient groups for healthcare interventions. The solution removes data gaps and barr...iers to answering key questions. Pfizer can now tie in other sources of truth for better risk stratification. This leads to more effective problem solving in patient data analysis.

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Comprehensive Cancer Centers of Nevada - Hospital & Health Care - Hospital & Health Care

Veeva SiteVault eISF helped Comprehensive Cancer Centers of Nevada move from paper binders to remote site monitoring. The center improved trial oversight and inspection readiness. Staff could access ...documents securely from anywhere. This change made clinical trial management faster and more efficient. The team reported better collaboration and less paperwork.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

M&A

The Trusted Source: How Veevas Acquisition of Ostro is Rewriting How Patients and Doctors Get Drug Information

Veeva Systems acquired Ostro, an AI-powered brand engagement platform, for $100 million to enhance direct communication between patients and healthcare professionals (HCPs). This acquisition aligns with Veeva's strategy to integrate AI into its Vault platform, aiming to improve patient and HCP engagement by providing accurate, approved medical information. The move differentiates Veeva from horizontal platforms like Salesforce by focusing on industry-specific solutions for life sciences.

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Product

Microsoft Teams and Outlook Integrations with Veeva Vault CRM

Veeva Systems has integrated Microsoft Teams and Outlook with its Veeva Vault CRM, enhancing meeting coordination and scheduling for biopharma teams. This integration allows users to synchronize calendars, conduct video meetings, and manage schedules efficiently, leveraging Veeva's CRM capabilities alongside Microsoft's productivity tools.

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Product

Veeva Commercial Insights

Veeva Systems introduces Veeva Commercial Insights, a tool designed to connect field insights with commercial decision-makers. This solution uses AI and human input to tag insights and identify commercial themes, which are then shared with leaders via a web app. It aims to enhance decision-making and will be available to early adopters in 2026.

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M&A

Veeva Acquires Ostro and its AI Chat Tool for Pharma Brand Engagement

Veeva Systems has acquired Ostro, an AI chat tool developer, for $100 million. Ostro's platform provides pharma companies with compliant drug information and engagement analytics. Post-acquisition, Ostro will remain independent but will integrate with Veeva's cloud software to enhance patient and doctor interactions.

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Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE