Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Consultant in Information Technology and Services

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What solutions does Veeva CRM provide for Engagement Management?

How does Veeva CRM address your Workflow Management Challenges?

How does Veeva CRM facilitate Sending & Publishing Communications?

What solutions does Veeva CRM provide for Event Management?

What solutions does Veeva CRM provide for Collaboration?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Research

CASE STUDY Tilda Research

Veeva SiteVault helped Tilda Research speed up study activation. The platform cut administrative work in half. Tilda Research used Veeva SiteVault to manage clinical study documents. This made their ...work faster and easier. The solution improved efficiency for the research team.

Pharmaceuticals

CASE STUDY AstraZeneca

Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This improved their clinical trial process. AstraZeneca optimized workflo...ws and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.

Pharmaceuticals

CASE STUDY Novo Nordisk

Vault CRM helped Novo Nordisk drive innovation and flexibility. The company adopted Vault CRM to improve its business processes. Novo Nordisk wanted a solution that could adapt to changing needs. Wit...h Vault CRM, they gained more flexibility in their operations. The new system supported their focus on innovation. This helped Novo Nordisk stay competitive in the pharmaceutical industry.

Pharmaceuticals

CASE STUDY Heron Therapeutics

Veeva CTMS helped Heron Therapeutics manage clinical trials more efficiently. The company used the modern clinical trial management system to streamline operations. This improved their ability to tra...ck and manage studies. Heron Therapeutics benefited from faster processes and better oversight. The solution made clinical trial management easier and more organized.

Pharmaceuticals

CASE STUDY Cerevel

Veeva Development Cloud helped Cerevel improve cross-departmental compliance. Cerevel used Veeva's platform to manage clinical, regulatory, and quality processes. The solution made it easier for team...s to work together. Cerevel saw better compliance and smoother operations across departments.

CASE STUDY Fortrea

Veeva Study Startup helped Fortrea reduce manual processes in clinical trial management. Fortrea used the solution to speed up site activation and improve efficiency. The platform automated key steps... and reduced paperwork. This led to smoother operations and less time spent on manual tasks. Fortrea saw better results in their clinical studies with Veeva Study Startup.

Video

Supercharge Your CRM with Veeva OpenData

Video Thumbnail
lightning

Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Veeva CRM Integrations

Veeva CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.67/5 ★

Read Reviews (20)
Data Import

4.51/5 ★

Read Reviews (29)

Few API Integrations for Veeva CRM

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Customer

Japans Largest Contract Research Organization Implements Veeva Vault QualityDocs to Strengthen Compliance with Cloud-based SOP Management

CMIC Holdings, Japan's largest contract research organization, has implemented Veeva Vault QualityDocs to transition from paper to electronic processes for regulatory compliance. This cloud-based system enhances document management efficiency and compliance across CMIC's operations, supporting its global expansion. Veeva Vault QualityDocs provides a single source for quality documents, improving control and efficiency.

Partnership

LYSARC Partners with Veeva to Accelerate Innovation for Lymphoma Treatments

Veeva Systems has partnered with the Lymphoma Academic Research Organization (LYSARC) to enhance lymphoma therapy research. LYSARC will implement Veeva Development Cloud, including Vault Clinical, Vault Quality, and Vault Safety suites, to improve efficiency and data quality. This collaboration aims to accelerate digital transformation and support innovative lymphoma treatments through a unified technology platform.

Product

Veeva Commercial Cloud | Unify Sales, Service, Marketing, and Medical

Veeva Systems has enhanced its Commercial Cloud platform, integrating sales, marketing, and medical functions to improve customer engagement and operational efficiency. The platform now includes AI-powered insights and tools like Vault CRM and CRM Bot, designed to boost productivity and compliance in the life sciences sector. Key clients like Novo Nordisk and Boehringer Ingelheim highlight the platform's impact on accelerating product launches and personalizing customer interactions.

Product

Veeva Nitro Features Brief

Veeva Systems introduces Veeva Nitro, a data science and analytics platform designed to streamline commercial data integration and analytics for life sciences. It features deep integration with Veeva Vault CRM, rapid deployment, and prebuilt industry connectors, offering seamless data exchange and insights. The platform promises reduced costs and faster deployment compared to custom data warehouses.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE