Verint Digital Feedback Overview

Verint-digital-feedback manages customer feedback from web and mobile channels. It captures digital experience signals to give customers a CX voice.

Use Cases

Customers recommend Collecting Feedback, Digital Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Verint Digital Feedback.

Other use cases:

  • Generation Of New Leads
  • Sending & Publishing Communications
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Business Priorities

Improve Product Experience and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Verint Digital Feedback.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
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Verint Digital Feedback Use-Cases and Business Priorities: Customer Satisfaction Data

Verint Digital Feedback works with different mediums / channels such as Website.

Verint Digital Feedback's features include Embedded Survey Forms, and Survey Themes Library. and Verint Digital Feedback support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Verint Digital Feedback analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The ability to tie together customer feedback with actual site experiences has really taken our optimization efforts to the next level...." Peer review by Scott Booker, Senior Vice President of E-Commerce, Hotles.com

Verint Digital Feedback, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Verint Digital Feedback

Top Industries

  • Design
  • Hospitality
  • Insurance

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Verint Digital Feedback is popular in Design, Hospitality, and Insurance and is widely used by Large Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Verint Digital Feedback Use Cases

Why is Verint Digital Feedback the best choice for Collecting Feedback?

2+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Verint Digital Feedback solved their Customer Feedback Management needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Verint Digital Feedback case study

Backcountry.Com
Retail
Retail
CASE STUDY Backcountry.Com

Backcountry.com used Verint Workforce Management to improve its Net Promoter Score (NPS) and reduce operational costs effectively.

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Verint Digital Feedback case study

Du Telecom
Telecommunications
Telecommunications
CASE STUDY Du Telecom

du Telecom enhanced real-time customer engagement using Verint Experience Management, resulting in improved service quality and proactive customer interactions.

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Verint Digital Feedback case study

Alorica
Telecommunications
Telecommunications
CASE STUDY Alorica

Alorica streamlined operations and gained valuable customer insights using Verint's solutions, enhancing performance and reducing risk across multiple touchpoints in customer interactions.

Read More
lightning

Peers used Verint Digital Feedback for Collecting feedback and digital marketing

Verint Digital Feedback Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (16)
Custom Reports

3.13/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (16)
Custom Reports

3.13/5 ★

Read Reviews (30)

Software Failure Risk Guidance

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for Verint Digital Feedback

Top Failure Risks for Verint Digital Feedback

Verint Systems, Inc News

Verint Launches AI-Powered CX Scoring Bot, Revolutionizing Real-Time Customer Experience Analysis - StockTitan

Verint has introduced an AI-powered CX Scoring Bot to enhance real-time customer experience analysis.

03/12/2024 - source

Verint Announces New and Unique CX/EX Scoring Bot - Business Wire

Verint has introduced a new scoring bot for customer and employee experience.

03/12/2024 - source

Verint Customers Honored for CX and EX Automation Success at the 2024 EMEA Inspire Awards - Silicon Canals

Verint customers were recognized for their success in customer and employee experience automation at the 2024 EMEA Inspire Awards.

21/11/2024 - source

Verint Systems, Inc Feeds

Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - MSN

Verint Systems Inc. reported its financial results for the third quarter of 2025 during an earnings call.

05/12/2024 - source

Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - Insider Monkey

Verint Systems Inc. held its Q3 2025 earnings call, discussing financial results and performance.

04/12/2024 - source

Verint Announces Q3 FYE 2025 Results - Business Wire

Verint released its financial results for the third quarter of fiscal year ending 2025.

03/12/2024 - source

Verint Systems, Inc Profile

Company Name

Verint Systems, Inc

Company Website

https://www.verint.com/

HQ Location

175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO