Verint Digital Feedback Overview

Verint-digital-feedback manages customer feedback from web and mobile channels. It captures digital experience signals to give customers a CX voice.

Use Cases

Customers recommend Collecting Feedback, Digital Marketing, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Verint Digital Feedback.

Other use cases:

  • Generation Of New Leads
  • Sending & Publishing Communications
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Business Priorities

Improve Product Experience and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using Verint Digital Feedback.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
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Verint Digital Feedback Use-Cases and Business Priorities: Customer Satisfaction Data

Verint Digital Feedback works with different mediums / channels such as Website.

Verint Digital Feedback's features include Embedded Survey Forms, and Survey Themes Library. and Verint Digital Feedback support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Verint Digital Feedback analytics capabilities include Analytics, and Custom Reports.

Reviews

"...If you are looking for consistent, in-depth feedback or customer service deflection, I do think OpinionLab would be a viable option...." Peer review by Administrator

Verint Digital Feedback, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Verint Digital Feedback

Top Industries

  • Design
  • Hospitality
  • Insurance

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Verint Digital Feedback is popular in Design, Hospitality, and Insurance and is widely used by Large Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Verint Digital Feedback Use Cases

How does Verint Digital Feedback address your Collecting Feedback Challenges?

2+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Verint Digital Feedback solved their Customer Feedback Management needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Verint Digital Feedback case study

Aviva Life
Financial Services
Financial Services
CASE STUDY Aviva Life

Aviva Life improved customer experiences using Verint Speech Analytics, enhancing service for vulnerable customers. They achieved notable efficiency and satisfaction gains by analyzing customer interactions.

Read More
Verint Digital Feedback case study

A Leading Full-Service Bank
Banking
Banking
CASE STUDY A Leading Full-Service Bank

A leading full-service bank implemented Verint solutions to innovate customer experience, achieving improved service quality, enhanced security, and increased return on investment across all touchpoints.

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Verint Digital Feedback case study

BNP Paribas
Banking
Banking
CASE STUDY BNP Paribas

BNP Paribas enhanced customer experience and compliance using Verint's AI-powered solutions, leading to improved service quality and security in banking operations.

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lightning

Peers used Verint Digital Feedback for Collecting feedback and digital marketing

Verint Digital Feedback Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (16)
Custom Reports

3.13/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (16)
Custom Reports

3.13/5 ★

Read Reviews (30)

Software Failure Risk Guidance

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for Verint Digital Feedback

Top Failure Risks for Verint Digital Feedback

Verint Systems, Inc News

Verint Unveils AI-Powered CX Platform with 50+ Bots, Targets $760M ARR by 2026 - StockTitan

Verint has launched an AI-powered customer experience platform featuring over 50 bots, aiming for an annual recurring revenue of $760 million by 2026.

13/01/2025 - source

Verint Launches AI-Powered CX Scoring Bot, Revolutionizing Real-Time Customer Experience Analysis - StockTitan

Verint has introduced an AI-powered CX Scoring Bot to enhance real-time customer experience analysis.

03/12/2024 - source

Verint Announces New and Unique CX/EX Scoring Bot - Business Wire

Verint has introduced a new scoring bot for customer and employee experience.

03/12/2024 - source

Verint Systems, Inc Feeds

Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - MSN

Verint Systems Inc. reported its financial results for the third quarter of 2025 during an earnings call.

05/12/2024 - source

Verint Systems Inc. (NASDAQ:VRNT) Q3 2025 Earnings Call Transcript - Insider Monkey

Verint Systems Inc. held its Q3 2025 earnings call, discussing financial results and performance.

04/12/2024 - source

Verint Announces Q3 FYE 2025 Results - Yahoo Finance

Verint announced its financial results for the third quarter of fiscal year ending 2025.

03/12/2024 - source

Verint Systems, Inc Profile

Company Name

Verint Systems, Inc

Company Website

https://www.verint.com/

HQ Location

175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA

Employees

1001-5000

Social

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Financials

IPO