Verloop Overview

Verloop.io addresses the challenge of enhancing customer support efficiency through AI-powered automation. This solution leverages AI chatbots to streamline end-to-end customer interactions, reducing the need for human intervention in routine queries. Businesses can build, scale, and optimize their customer support operations on a unified platform, which is crucial for handling high volumes of inquiries. Verloop.io's enterprise-grade AI promises a high return on investment by improving response times and customer satisfaction. The platform is trusted by over 500 clients, indicating its reliability in diverse industry applications. A unique feature is its ROI calculator, helping businesses quantify potential gains from implementing the solution.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Verloop.

Other use cases:

  • Contact List Management
  • Conversion Management
  • Capturing Leads
  • Campaign Management
  • Identify Target Customers
  • Tracking & Monitoring Communications
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Verloop.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve ROI
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Verloop Use-Cases and Business Priorities: Customer Satisfaction Data

Verloop works with different mediums / channels such as Website. and Phone Calls.

Verloop's features include Bot, Ticketing, Personalization, etc. and Verloop support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Verloop analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It was easy to setup automation so users can interact with it for all the repetitive questions and only requires my intervention when it is vital...." Peer review by Ricky S, Owner

Verloop, Qualified, Continually, Ada, Badger Maps, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Verloop.io offers a Conversational AI platform for automating customer support. Users can explore this solution to enhance and streamline their support experience.

Popular Business Setting

for Verloop

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Verloop is popular in Information Technology And Services, Marketing And Advertising, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Verloop Customer wins, Customer success stories, Case studies

How can Verloop enhance your Generation Of New Leads process?

What benefits does Verloop offer for Engagement Management?

How does Verloop address your Helpdesk Management Challenges?

How efficiently Does Verloop manage your Contact List Management?

How efficiently Does Verloop manage your Conversion Management?

58 buyers and buying teams have used Cuspera to assess how well Verloop solved their Conversational Marketing needs. Cuspera uses 460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Cairocart - E Commerce

Verloop.io helped Cairocart automate customer support across website, Facebook, Instagram, and WhatsApp. Cairocart faced slow query resolution, manual agent routing, and many unanswered messages. Ver...loop.io's conversational AI automated FAQs and agent routing, consolidating all queries in one dashboard. The bot resolved over 50,000 queries, with more than 20,000 handled without human help. Customer satisfaction and agent performance tracking improved, and no customer messages went unanswered.

Astral Pipes - Manufacturing

Verloop.io helped Astral Pipes improve customer support with conversational AI. Astral Pipes faced a surge in product and dealership inquiries that strained their support team. They launched an omnic...hannel, multilingual support system using Verloop.io on website, WhatsApp, Facebook, and Instagram. The AI collected customer details and routed queries to the right agents. This solution improved their CSAT score and made support more efficient.

Bewakoof - Retail

Verloop.io helped Bewakoof automate customer support. Bewakoof faced rising queries and struggled with email-only support. Verloop.io's chat solution enabled real-time query resolution. Bewakoof now ...resolves 55,000 queries per month. First response time dropped to 0.1 minute. Bot deflection rate reached 98%.

AcadGild - Education

Verloop.io's live chat helped AcadGild boost its conversion rate by 240%. AcadGild needed a tool to support global customers and generate leads around the clock. The chat interface qualified leads fa...ster than traditional forms and emails. In just 1.5 months, AcadGild handled over 56,000 conversations and saw a 43.77% interaction-to-lead conversion rate. The automation features made customer support and sales more efficient.

Wonderla - Entertainment

Verloop.io helped Wonderla, a leading amusement park chain, improve customer support. Wonderla faced issues with complex IVR systems, slow email responses, and many repetitive questions. Verloop.io's... conversational AI and WhatsApp integration let Wonderla answer queries 24/7 and guide guests to booking. The solution achieved 80% bot deflection and a 243.48% increase in recurring users. Wonderla now delivers faster, more satisfying support to millions of visitors.

Midtrans - E Commerce

Verloop.io's WhatsApp chatbot helped Midtrans speed up merchant onboarding. Midtrans faced high drop-off rates due to unclear onboarding steps and unanswered merchant questions. The chatbot guided me...rchants in Bahasa, answered queries, and provided a step-by-step process. This made onboarding faster and easier for merchants. Midtrans improved completion rates and reduced business loss from drop-offs.

Transforming Contact Centres with Generative AI and Automation

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Peers used Verloop for generation of new leads and engagement management

Verloop Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (10)
Analytics

3.02/5 ★

Read Reviews (11)
Custom Reports

2.26/5 ★

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5 ★

Read Reviews (10)
Analytics

3.02/5 ★

Read Reviews (11)
Custom Reports

2.26/5 ★

Read Reviews (33)

Software Failure Risk Guidance

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for Verloop

Overall Risk Meter

Low Medium High

Top Failure Risks for Verloop

Verloop Digital Private Limited Profile

Company Name

Verloop Digital Private Limited

Company Website

https://verloop.io/

HQ Location

#3582, 2nd Floor, 13 G Main Road, 4th Cross, Indiranagar 2nd Stage, Bangalore , Bangalore, Karnataka 560008, IN

Employees

11-50

Social

Financials

SERIES A