Viafoura Overview

Viafoura collaborates with over 800 media brands to enhance digital audience engagement, conversion, and monetization. The platform's community engagement solutions empower publishers to build thriving online communities. By automating on-site customer acquisition and enhancing personalization, Viafoura captures first-party data, which is crucial for understanding user engagement and passion. This data allows for trend analysis and audience segmentation, enabling publishers to activate their data effectively. Unique features like content personalization and moderation foster a civil and engaging community environment, which is vital for user retention and increased site monetization.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Community Building, as the business use cases that they have been most satisfied with while using Viafoura.

Other use cases:

  • Lead Engagement
  • Rating And Review Management
  • Engaging On Social Media
  • Content Curation
  • Social Media Analytics
  • Content Publishing
  • Generation Of New Leads
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Business Priorities

Launch New Products and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Viafoura.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
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Viafoura Use-Cases and Business Priorities: Customer Satisfaction Data

Viafoura works with different mediums / channels such as Print Media. Newspaper. User Generated Content etc.

Viafoura's features include Personalization, and Gamification. and Viafoura support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Viafoura analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Increased on-site engagement...." Peer review by User

Viafoura, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Viafoura partners with over 800 media brands to engage and monetize digital audiences. Community engagement solutions are provided for audience conversion and management.

Popular Business Setting

for Viafoura

Top Industries

  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Viafoura is popular in Internet, and is widely used by Large Enterprise, Enterprise, and Mid Market.

Viafoura Customer wins, Customer success stories, Case studies

Why is Viafoura the best choice for Engagement Management?

How does Viafoura address your Sending & Publishing Communications Challenges?

What solutions does Viafoura provide for Community Building?

What solutions does Viafoura provide for Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Viafoura solved their Community Management needs. Cuspera uses 371 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Salem Media Group Launches Advanced Community Engagement Platform with Viafoura

Salem Media Group has launched its community engagement platform using Viafoura's solutions. This partnership aims to enhance audience interaction, increase user registrations, and provide advanced m...oderation and analytics tools. Viafoura's technology will support Salem Media Group in fostering a vibrant community and expanding its registered user base.

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Zoomer Media Continues Expansion of Viafoura Partnership, with Launch of MobileSyrup!

Zoomer Media has expanded its partnership with Viafoura by launching MobileSyrup, which now uses Viafoura's engagement tools, including AI Moderation and Mobile SDK, to enhance community interaction ...and content moderation. This collaboration aims to boost engagement and maintain content quality for MobileSyrup's audience.

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WPLG Supercharges Community Engagement Ahead of Independent Relaunch

WPLG has implemented Viafoura's full suite, including Conversations, Community Chat, and Live Blog, to enhance digital engagement as it transitions to an independent broadcaster. This integration aim...s to foster community interaction and convert anonymous users into registered participants.

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Postmedia - Media Production

Viafoura’s Conversations solution helped Postmedia boost engagement in its newsrooms. Journalists posted a first comment to spark discussion and set a positive tone. The initiative led to a 55% incre...ase in registrations per article. Total average comments rose by 380%. Time spent in comments went up by 45%. Average likes increased by 347%. This strategy built stronger community and trust for Postmedia.

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The Virginian-Pilot - Media Production

Viafoura Community Building Suite helped The Virginian-Pilot grow daily active users and paid subscribers. The Virginian-Pilot wanted to boost onsite engagement and reduce moderation time. Viafoura p...rovided tools for real-time conversations, auto moderation, and audience insights. After one year, time spent on site doubled, pageviews from daily active users rose 39%, comments per article increased 10%, and overall likes went up 19%. The newsroom now uses first-party data to track engagement and saves time with automated moderation.

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Canadian Broadcasting Corporation (CBC) - Media Production

Viafoura Community Building Suite helped CBC fight disruptive trolling and boost user engagement. CBC used civility tools like email verification and user muting to improve online discussions. CBC sa...w a 20% increase in average daily attention time per user. Comments per user rose by 35%, replies by 34%, and likes by 62%. New daily registered users increased by 45%. Flagged comments dropped by 23%. CBC improved retention, loyalty, and created a safer online community.

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Viafoura Your Digital Experience Platform

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Peers used Viafoura for engagement management and sending & publishing communications

Viafoura Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5 ★

Read Reviews (2)
Analytics

4.56/5 ★

Read Reviews (37)
Custom Reports

3.95/5 ★

Read Reviews (9)

Viafoura Integrations

Viafoura integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.70/5 ★

Read Reviews (18)
Data Export

2.50/5 ★

Read Reviews (2)

Outbrain

3.88 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aptitude RevStream

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

LoginRadius

4.37 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Viafoura

Overall Risk Meter

Low Medium High

Top Failure Risks for Viafoura

Viafoura News

Awards

Viafoura Sets New Record with 19 G2 Winter 2026 Badges

Viafoura achieved a record 19 G2 Winter 2026 badges, highlighting its excellence in enterprise solutions, ROI, support, and usability. The accolades reflect strong client partnerships and success stories across North America and Europe, with notable recognition from UK publishers like The Telegraph and The Independent.

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Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence Solution for Digital Publishers

Viafoura and Futuri Media have announced a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community insights with Futuri's predictive analytics to help publishers identify trending stories, optimize content, and enhance audience engagement. The solution aims to boost content production speed, reporter productivity, and revenue opportunities through AI-driven insights.

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Partnership

Viafoura + Futuri Unveil First-Ever Predictive Audience Intelligence ...

Viafoura and Futuri Media have formed a strategic partnership to launch a predictive audience intelligence solution for digital publishers. This collaboration combines Viafoura's community engagement capabilities with Futuri's AI-driven analytics to help publishers predict audience interests, optimize content creation, and enhance engagement. The solution aims to boost content velocity, reporter productivity, and revenue opportunities by leveraging real-time trend monitoring and AI-powered content generation.

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Product

2025-06-24T18:30:00.000Z

Viafoura's June 2025 release enhances comment moderation and identity management, adding support for multiple client IDs in OIDC login configurations and featuring comment replies for better visibility. Bug fixes include resolving issues with Ratings & Reviews and Sharebar components. These updates aim to boost engagement and streamline user interactions on their platform.

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Viafoura Profile

Company Name

Viafoura

Company Website

//viafoura.com

HQ Location

261 Davenport Road, Suite 200 Toronto, ON Canada M5R 1K3

Employees

51-100

Social

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Financials

PRE-SEED